QUESTIONNAIRE

1) Male Female

2) Age Group
15 - 20
20 - 30
30 - 40
40 - 50

3) What's ur profession ?
A: Student
B: Job
C: Doing my own Business

D:Other(s) ____________________________________

4) {Please mention the brand }

I have or using a
A: Car
B: Jeep
C: SUV

5) Are you satisfied with the service provided by ur dealers ?

Fully Satisfied
Average
Less than Average
No,Very disappointed by service
{IF NO PLZ SPECIFY BELOW BRIEFLY. WHY ?}

6) Are you Satisfied with parts replacement warranties?

Yes
No

7) What is your opinion about maintanance cost of your car ?

Low Cost
High Cost
Higher than other cars
Higher but Affordable

8) Rate the FUEL Consumption of your car

Better
Average
Low
9) Are you well aware of promotions and offers given by your dealers?
Fully Aware
Not well aware
No Idea of promotions and offer

10) Overall satisfaction level derived by your car ?

-----------------------------------------------------------------------
-3 | -2 | -1 | 0 | 1 | 2 | 3 |
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Not satisfied Neutral Fully satisfied

11) What section need to be changed in your car ?

Fuel Efficiency
Engine
Gear box issues
Tires & Braking systems
Models & Designs
Other(s)___________________

12) Any Suggestions...

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