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Details:
Vehicle No: _______________________________________________________
Model: ___________________________________________________________
Customer Name: __________________________________________________
Telephone No: ______________________Mobile:________________________
Date: __________________Customer signature: ________________________
1. Age group
a) 20-30 b) 30-40 c) 40-50 d) Above 50
2. Occupation?
a) Employee b) business c) NRI d) others
__________________________________________________________________
__________________________________________________________________
ANNEXURE 2
All information provided by you will be kept confidential.
[ ] 65 or over
Organization: _____________________
Designation: _____________________
[ ] Graduate
[ ] Post Graduate
[ ] PhD
[ ] Others_____________
[ ] 5, 00,000 to 8, 00,000
Name:
Phone No.
[ ] Santro [ ] i-10
[ ] Getz [ ] Accent
[ ] Verna [ ] Sonata
[ ] Tucson
[ ] Less than 20 km [ ] 20 to 50 km
4. You have availed the services from which of the following service stations?
[ ] Others __________
5. How satisfied are you with the quality of the service?
[ ] Extremely Dissatisfied
6. Rate your satisfaction based on the understated parameters on the following scale at MR
I----------------I-------------I--------------I---------------I
Dissatisfied Satisfied
Availability of spares.
Information provided.
Service Time
Charges
7. Did you ever face a similar problem getting repeated after a service?
[ ] Yes [ ] No
[ ] Yes [ ] No
10.Would you prefer somebody form Hyundai Motor India Limited to come to your place
[ ] Definitely
[ ] Probably
[ ] No
[ ] Yes [ ] No