Questionnaire- Premier Homecare

We are researching on behalf of a homecare company as part of our business

studies course.

1) Male Female

2) Age: 18-35 36-50 51-65 66+

3) Do you live in North Bristol? Yes No

If no, where? ____________________________

4) Have you or any member of your family considered using private

personal homecare and support?

Yes No

If no - would consider it in the future if you or a family member

needed it?

Yes No

5) Would you be looking for personal homecare for yourself or another

family member?

Yourself Other_____________________

6) What kind of personal service would you be looking for? (Please tick
all that apply)

Help to get up in the mornings/ go to bed at night

Taking pets to the vet/ for a walk
Accompanied shopping service
Hairdressing
Gardening/general house maintenance
Social visits e.g. trips to the theatre
ICT and online shopping
Washing/ bathing
Meal preparation/eating
Help to take medication
Help to get out of the local community
Other________________________
7) Please rate each of the following factors on a scale of 1-5 (1 being
the most important and 5 being the least) in making a decision in
choosing homecare.

Reputation
1 2 3 4 5
Trained Staff
1 2 3 4 5
Registration (Care Quality Commission)
1 2 3 4 5
Response to initial enquiry
1 2 3 4 5
Price (Hourly/Weekly/Monthly)
1 2 3 4 5
Locality
1 2 3 4 5
Flexibility of Care
1 2 3 4 5
Quality of Care
1 2 3 4 5
Recommendation
1 2 3 4 5
Other
1 2 3 4 5

8) Where would you look if you were looking for home care services?

Yellow pages
Leaflets in GP surgery
Local area Magazine
Internet
Citizens Advice Bureau

9) (If applicable) What key term would you enter into a search engine
if you were looking on the Internet for personal care services?

_________________________________________________________