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    This document outlines the chapters of a study on evaluating the service quality of internet banking in Varanasi city, India. Chapter 1 defines the problem and scope. Chapter 2 provides a history of internet banking. Chapter 3 introduces internet banking in India. Chapter 4 presents the conceptual framework. Chapter 5 describes the research methodology, objectives, design, data collection, sampling and limitations. Chapter 6 analyzes and interprets the data. Chapter 7 gives findings and recommendations. Appendices include references and questionnaires.

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    This document outlines the chapters of a study on evaluating the service quality of internet banking in Varanasi city, India. Chapter 1 defines the problem and scope. Chapter 2 provides a history of internet banking. Chapter 3 introduces internet banking in India. Chapter 4 presents the conceptual framework. Chapter 5 describes the research methodology, objectives, design, data collection, sampling and limitations. Chapter 6 analyzes and interprets the data. Chapter 7 gives findings and recommendations. Appendices include references and questionnaires.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    9 views4 pages

    C"CC C C CCC C C CCCC C C CCCC C: C C C C C C C C CCCCCCCCCCCCCCCCCCC CCCC CCCCC

    Uploaded by

    sompri22
    This document outlines the chapters of a study on evaluating the service quality of internet banking in Varanasi city, India. Chapter 1 defines the problem and scope. Chapter 2 provides a history of internet banking. Chapter 3 introduces internet banking in India. Chapter 4 presents the conceptual framework. Chapter 5 describes the research methodology, objectives, design, data collection, sampling and limitations. Chapter 6 analyzes and interprets the data. Chapter 7 gives findings and recommendations. Appendices include references and questionnaires.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 4

    Chapater-1 Problem Definition Need of the study Scope of the study Review of the literature

    Chapater-2
    HISTORY OF INTERNET BANKING

    Chapater-3
    INTRODUCTION ABOUT INTERNET BANKING IN INDIA

    Chapater-4
    Conceptual frame work of Service Quality Evaluation of Internet Banking (A study of Varanasi city)

    Chapater-5
    Research Methodology Statement of Objective Research design & Hypothesis Data Collection method Sampling plan (sample population,technique,size) Area of research Time period of study Limitation of study

    Chapater-6
    Analysis & Interpretation

    Chapter-7

    Finding & Recommendation

    Appendix
    Glossary Bibliography Questionnaire

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