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Lauren M.

Kneib
520 Yale Ave #210

I Rexburg ID, 83440 I dlkneib@gmail.com I 208.313.3694

EDUCATION
Bachelor of Science in Communication Brigham Young University-Idaho; Rexburg, Idaho Minor in Marriage and Family Studies Relevant coursework: Visual Media, Professional Writing, Public Relations, Advertising, Organizational Communication, Interpersonal Communication, Public Speaking

EMPLOYMENT EXPERIENCE
Cashier- PetSmart; Idaho Falls, ID, 2011 Pet Care Specialist- PetSmart; Mason, OH, 2011 Customer Service Representative- City of Mason; Mason, OH, 2005-2010 Child Care Provider- Mr. & Mrs. Christopher Davis; Cincinnati, OH, 2001-2010

SUMMARY OF QUALIFICATIONS

Eight years customer service experience. Developed communication/leadership skills. Presented active listening skills in order to resolve concerns. Generated sales through building relationships. Managed daily activities and obligations of personal care for two persons. Competent computer/office skills. Utilized computer skills for presentations and communication.

SKILLS

Microsoft Office Basic knowledge of Adobe Suite Proficient presentation skills

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