JORDANNE JOJO STORY

Morganton, NC
Jojo.Story.Ads@gmail.com
828.448.5510
http://JojoStory.weebly.com

OBJECTIVES
To acquire a position that utilizes my education in advertising and communications
and enables me to use my creative abilities to make a positive contribution to the
company.

EDUCATION
APPALACHIAN STATE UNIVERSITY
May 2016. Communications, Advertising (BS) Business Minor

Deans list, GPA TBA

WESTERN PIEDMONT COMMUNITY COLLEGE

August 2010. Associate in Arts

Presidents list, GPA: 3.89/4.0, Graduated Phi Theta Kappa International

Honor Society and High Honors

EXPERIENCE
SELF-HELP CREDIT UNION
| 705 W Fleming Dr. Morganton NC
Member Service Representative October 2013 - Current
At Self-Help Help Credit Union, I do normal teller work such as processing
transactions, opening accounts, and cross-selling products. I also work on many
special projects, such as fundraisers, seminars, and community involvement. This
work includes creating marketing materials, reaching out to the community to
spread awareness, and volunteering my time and efforts to increase public visibility.

SKILLS
Customer Service & Relations
Marketing & Designing Marketing Materials

 Community Liaison

Fiserv | 2145 Century Pl SE Hickory NC

Customer Care Associate October 2011 - October 2013
At Fiserv, I was a Customer Care Associate for electronic banking services including
online banking, bill pay, Pop Money, and more. I assisted customers, financial
institutions, and merchants via phone and email. I helped to write procedures and
training manuals, as well as train new associates.

SKILLS
Customer Service & Relations
Training and Staff Development
Administrative Duties

Kmart | 110 112 Bost Rd. Morganton NC

Ladies Wear Department Lead October 2008 May 2012
I had many roles at Kmart from cashier, layaway associate, jewelry associate,
stocker, auditor, merchandiser, and many more. I really enjoyed the fast-paced
environment of retail, learning about all the new products as they came out, and
interacting with customers.

SKILLS
Customer Service & Relations
Merchandising
Training and Mentoring