Megan Elizabeth Long

Middlebrook Hall 478, 412 22nd Ave S, Minneapolis MN 55455 / 320-237-5393 / longx660@umn.edu
EDUCATION
College of Liberal Arts, University of Minnesota, Twin Cities
Bachelor of Science, Technical Writing and Communication Major, Business Law Minor
Expected Graduation May 2019
Pine City High School, Pine City, MN,
Class of 2015, High School Diploma
EXPERIENCE
Coffman Union
Fall 2015- Present
Customer Service Associate, Information Desk
Manage the distribution of money, bus passes, and tickets.
Work independently in ambiguous situations.
Communicate with people of diverse backgrounds to help them find the required information.
Dairy Queen
Spring 2013Summer 2015
Food Service Worker
Demonstrated the core values of a DQ employee and leadership qualities handling money and food.
Minimized drama and confusion to promote harmonious teamwork among employees.
Ensured that each customer was given exceptional service and left satisfied with their experience.
Immaculate Conception Church
Fall
2014- Spring 2015
Youth Religious Education Teacher
Oversaw the organization and behavior of the youth involved in the program.
Fostered enriched discussion among students and between fellow teachers alike.
Mentored young people to be outstanding in their church and community.
SKILLS AND INTERESTS
Communication Skills
Working in customer service alongside many coworkers has given me the ultimate education interpersonal
communication, both professional and social.
Technology
I am proficient in Microsoft Office, and I have experience writing electronic announcements and memos
Responsibility
In my work experience, I have been known to always be prompt, level-headed, and logical with experience
in handling money, food, and customer service.
Volunteer Work
I have volunteered at a variety of church and school functions as well as organizations such as Sharing and
Caring Hands; all of which have been rewarding.
REFERENCES
Becca Simon, Retail Manager 612-624-4636
Carrie Jorgenson, Dairy Queen 320-629-3660