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Coach Key Issues - Key Issue ( . threat .

. .

Key Success Factor ) Strength opportunities work based on Strength

2.

key issue based on weakness strength based on weakness . key issue weakness

1. Customer Service . + Alternative 1

After Sales service

Word of mouth + order

Alternative 2

Special Request Service survey )+ .

Alternative 3 (

2. Product/Market Growth Strategy Coach Alternative 1

Product

Launching Sub-brand image brand


+ 2

brand

Alternative

Market

Development 12-

100

28

development 1.Product line (

Alternative extension Brand ***

Product ( ) M&A outsource ) brand

2.launch

intrend + Brand image alternative 1 3 1 *** product extension 1 3

design

EX: introducing a new

scribble line that consists of a poly cotton material and bright colors. These new products were tested at fifteen stores and were enormously well received , says CEO Lew Frankfort.

3. Distribution Coach Alternative 1 Alternative 2

Full-Price store factory store

3 supppot Full-Price store full price Coach.com

stockout . factory store Alternative 3 U.S. Wholesale Alternative 4 E-commerce y Alternative 1 -2 4. Differentiation 4 P s Alternative 1 material High Alternative 2 ( 3

Quality

(Price)

(Product) Brand name ? Low Cost Full-Price

+ 50% ) Store

Alternative

Top 10 5. Brands 55

(Place) Coach

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