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  • Questionnaire 123

    Uploaded by

    Prabhjot Lallia
    6 views3 pages
    This survey collects information from customers of MetLife insurance about their demographics, financial details, reasons for purchasing insurance, satisfaction levels, and likelihood of recommending the company or repurchasing products. Respondents are asked to provide their name, age, gender, education level, occupation, income, reasons for taking out insurance, ratings of overall satisfaction and customer service, and likelihood of recommending or repurchasing from MetLife insurance. Suggestions for aspects of the company to change are also solicited.

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    This survey collects information from customers of MetLife insurance about their demographics, financial details, reasons for purchasing insurance, satisfaction levels, and likelihood of recommending the company or repurchasing products. Respondents are asked to provide their name, age, gender, education level, occupation, income, reasons for taking out insurance, ratings of overall satisfaction and customer service, and likelihood of recommending or repurchasing from MetLife insurance. Suggestions for aspects of the company to change are also solicited.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOC, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    6 views3 pages

    Questionnaire 123

    Uploaded by

    Prabhjot Lallia
    This survey collects information from customers of MetLife insurance about their demographics, financial details, reasons for purchasing insurance, satisfaction levels, and likelihood of recommending the company or repurchasing products. Respondents are asked to provide their name, age, gender, education level, occupation, income, reasons for taking out insurance, ratings of overall satisfaction and customer service, and likelihood of recommending or repurchasing from MetLife insurance. Suggestions for aspects of the company to change are also solicited.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOC, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 3

    Survey on MetLife insurance

    Name
    Age ..
    Female

    Gender: Male

    Educational qualification: under graduate


    post-graduate

    graduate

    Occupation: ..
    Average income: below 1,00,000
    1,00,000-2,00,000
    2,00,000-3,00,000
    Above 3,00,000
    Reason for taking the insurance?

    Mention the main reason why you prefer this organization?

    On a scale of 1 to 5 where 1 represents "Extremely dissatisfied" and 5 represents "Extremely


    Satisfied," how would you rate your level of overall satisfaction with MetLife insurance, Inc ?
    1

    What specifically are you satisfied or dissatisfied with MetLife insurance? Enter response
    below

    How likely are you to repurchase products and services from Company MetLife insurance?
    Would you say the chances are
    Excellent
    Good
    Poor

    Very Good
    Fair

    How would you rate the overall quality of your relationship with company MetLife insurance
    considering all of your experiences with them? Would you say it is
    Excellent
    Good
    Poor

    Very Good
    Fair

    On a scale of 1 to 5 where 1 represents "Extremely dissatisfied" and 5 represents "Extremely


    Satisfied," how would you rate your level of satisfaction with Company MetLife insurance in
    regards to customer service?
    1

    How likely are you to recommend Company ABC to a friend or relative? Would you say
    the chances are
    Excellent
    Very Good
    Good
    Fair
    poor

    How likely are you to recommend Company MetLife insurance to a friend or relative?
    Would you say the chances are
    Excellent
    Very Good
    Good
    Fair
    poor

    How likely are you to recommend Company MetLife insurance to a friend or relative? Would
    you say the chances are
    Excellent
    Good
    poor

    Very Good
    Fair

    What aspect would you like to change of the company?

    ..

    .*Thanks*.

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