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    Sabin Soman S
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    COMMUNICATION is the way in which information are transferred between the persons to convey the message in their mind and receiving the feedback. An organization has its own hierarchical line of authority and the communication flows through the specific line.

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    COMMUNICATION is the way in which information are transferred between the persons to convey the message in their mind and receiving the feedback. An organization has its own hierarchical line of authority and the communication flows through the specific line.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPTX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    8 views16 pages

    OB

    Uploaded by

    Sabin Soman S
    COMMUNICATION is the way in which information are transferred between the persons to convey the message in their mind and receiving the feedback. An organization has its own hierarchical line of authority and the communication flows through the specific line.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPTX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 16

    Sabin soman Imt,punnapra

    WHAT IS COMMUNICATION?

    INTERNAL COMMUNICATION EXTERNAL COMMUNICATION

    Process of communication involves the way in which information are transferred between the persons to convey the message in their mind and receiving the feedback

    source

    encoding

    message

    channel

    reception

    decoding

    action

    feedback

    The flow of communication in between the members in an organization is termed as channels of communication. An organization has its own hierarchical line of authority and the communication flows through the specific line.

    There are two types.


    Formal
    DOWNWARD CHANNEL UPWARD CHANNEL HORIZONTAL CHANNEL

    Informal
    GRAPEVINE CONSENSUS

    DOWNWAND CHANNEL UPWARD CHANNEL HORIZONTAL CHANNEL

    Top level

    Middile level

    Lower level

    Top level

    Middle level Lower level

    Top level

    Middle level

    Lower level

    GRAPE VINE CONSENSUS

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