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  • Deployment

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    Zephyr Fry
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    1. An Equipment Request Form is received to send new equipment to a site and request a call tag be sent for the outdated equipment to be returned. 2. The new equipment must be downloaded, tested, labeled with a sticker containing the MID/TID, and the serial number recorded in the correct color-coded database box. 3. A note is made that the new equipment was sent with a call tag for the return of the old equipment including the tracking number, as it will be invoiced later.

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    1. An Equipment Request Form is received to send new equipment to a site and request a call tag be sent for the outdated equipment to be returned. 2. The new equipment must be downloaded, tested, labeled with a sticker containing the MID/TID, and the serial number recorded in the correct color-coded database box. 3. A note is made that the new equipment was sent with a call tag for the return of the old equipment including the tracking number, as it will be invoiced later.

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    7 views2 pages

    Deployment

    Uploaded by

    Zephyr Fry
    1. An Equipment Request Form is received to send new equipment to a site and request a call tag be sent for the outdated equipment to be returned. 2. The new equipment must be downloaded, tested, labeled with a sticker containing the MID/TID, and the serial number recorded in the correct color-coded database box. 3. A note is made that the new equipment was sent with a call tag for the return of the old equipment including the tracking number, as it will be invoiced later.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOCX, PDF, TXT or read online from Scribd
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    of 2

    Deployment

    Swaps/Returns:
    1. You receive an Equipment Request Form (ERF) to send a new piece of equipment to a site and there is a request to send a call tag to the site to receive the broken/outdated equipment back. 2. The new equipment needs to be downloaded with the appropriate MID/TID, tested, and needs to have a sticker made with the MID/TID using the Zebra printer. There is a link on the desktop labeled Concord Sticker where the MID/TID can be copied and pasted from the database. Also make sure that the correct helpdesk ph# is listed on the bottom according to the front end. 3. The serial number of the new equipment being sent needs to be put in the Serial # box in the database. The color of the serial # box needs to match the color of the box with the piece of equipment being sent.

    4. A note needs to be made in the notes section that the new piece of equipment was sent with a call tag (meaning we are expecting the old piece of equipment back). Also put the tracking # and that it will be invoiced later. (Ex: downloaded, tested and shipped an fd50/fd10 to site/Iso/other, T#_______, will invoice later- (Initials)) 5.

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