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  • Service Assistance Template

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    api-3707523
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    Suggested process for addressing techie problems

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    Suggested process for addressing techie problems

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOC, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    6 views1 page

    Service Assistance Template

    Uploaded by

    api-3707523
    Suggested process for addressing techie problems

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOC, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 1

    For Software-

    Hardware &
    General ICT
    School ICT advice contact
    MOE Helpdesk
    System (0800 2255 42)

    Technical System
    Support Changes
    New
    Problem
    Ongoing * Hardware
    Problem * Software
    Log
    Proble ms * Services
    * Documentation
    Are
    problems
    Easy Fix being
    Hard Fix logged? Principal - ICT
    Lead Teacher
    Advised

    Technician to
    User School address (With
    Technician Principal &
    MOE Helpdesk
    ICT Lead MOE Helpdesk) Change
    (0800 2255 42)
    Teacher Group
    Designated

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