TERMS & CONDITION (RULES OF THE PROMOTION) Talkshawk Sonay Ki Jeet SMS Contest Extension

Introduction TELENOR, organizes an Extension to its promotion (hereinafter the "Promotion") related the provisioning and availability of wallpapers (wallpapers) for mobile phones, entitled Talkshawk Sonay Ki Jeet (hereinafter the "Program"). This Promotion is a trivia quiz / Blank SMS promotion for subscribers, who will play from their mobile phones to win the prizes. With every SMS sent to 7775 subscribers buy 1 wallpaper and at no additional cost earn respective points with which they can claim the prizes of the contest.

1.

Time frame of the Extended Promotion: 1.1. Extension of promotion Sonay Ki Jeet (the Promotion) will run for 30 days (17 September 2011 until 16 October 2011). Please check online at http://telenor.com.pk/sonaykijeet/ or call Customer Care @ 345.

2.

Acceptance of Terms of Use 2.1. All participants warrant that they have read these Terms and Conditions carefully and fully understand which are on public view at http://telenor.com.pk/sonaykijeet/ 2.2. By sending an SMS to the short code 7775 (the Short Code), the participants signal their complete acceptance and full understanding of these Terms and Conditions and agree: 2.2.1. to receive SMS communication from the Organizer on their mobile phones relating to the campaign; (A number of Promotional SMS teasers will be sent to various players according to availability of technical capacity, stability and generally accepted resting hours of the day.) 2.2.2. to receive SMS communication/advertising offers from the Organizer or from other companies that cooperate with the Organizer. 2.3. Each SMS sent to 7775 costs PKR 8(excluding TAX). Activation via USSD *888# is also charged at PKR 8 (excluding TAX) 2.3.1. Teasers and other uninvited promotional SMS sent by the system are free of charge. 2.4. The Organizer reserves the right to cancel or amend the offer and these Terms and Conditions at any time. Any changes will be posted online at http://telenor.com.pk/sonaykijeet/.

2.5. In the event of dispute regarding the Terms and Conditions, conduct, results, and all other matters relating to the Promotion, the decision of the Organizer shall be final and no correspondence or discussion shall be entered into. 2.6. This Agreement will remain in full force and effect while the Organizer provides the offer (not taking into account temporarily suspensions of the offer for operational reasons, e.g. for repairs, planned maintenance or upgrades). 3. Participants of the Promotion: 3.1. The following are eligible to participate: 3.1.1. Anyone is eligible to participate in this promotion except those who are employed by the Organizer and also their close relatives and spouses during the period of the Promotion. If the winner is under 18, then at the delivery date of delivering the prize, the winners guardian must appear to collect the prize having his/her ID as well as a certification proving that he/she is the guardian. 3.1.2. Winners will be asked to produce their original CNIC for verification purposes at the time of receiving their prize. 3.1.3. The Organizer reserves the right to disqualify any entrant if it has reasonable grounds to believe the entrant has breached any provision of the Terms and Conditions. 3.1.4. By participating in the Promotion, entrants hereby warrant that all information submitted is true, current and complete. 3.1.5. Only subscribers with SIMs registered in their own name would be eligible for this campaign. Availability and accessibility of information and Opt-out mechanism 4.1. All the information for the participants of the Promotion with regards to the Promotion shall be published in http://telenor.com.pk/sonaykijeet/ as well as be available by calling the Customer Care number @ 345 via mobile (from a Telenor mobile phone) 4.2. Information about the number of points (participations/chances) scored by the participants during the Promotion will be sent to the participants in SMS messages automatically. In addition, participants will also receive information regarding their ranking (in terms of points) in the promotion. If a subscriber wants to know his ranking for the gold prizes, he may send the word RANK to 7775 and he will receive the answer via SMS. 4.3. Telenor subscribers will receive informative SMS regarding the Promotion, the contest and the prizes. Each participant can drop out of the Promotion and stop receiving any information about the Promotion by sending an SMS with keyword STOP to 7775. If later the participant chooses to send a new SMS message to the

4.

Short Code, he/she will be again considered as a participant in the Promotion, however, he will not receive any more informational SMS regarding the contest and the prizes. 4.4. If the Promotion is terminated, the Telenor will publish in the official resources of the Promotion (http://telenor.com.pk/sonaykijeet) a message about the termination of the Promotion. 4.5. Interruption or early termination of the Promotion shall not release Telenor from its obligation to give out already awarded prizes and execute other actions required, except for the cases when termination or interruption of the Promotion was called by actions or events which are not under Telenors control. 4.6. Telenor shall not release personal information about participants of the Promotion to any third persons unless required to do so by law or in order to comply with Pakistan government entities and in accordance with the paragraph 14 of the Terms and Conditions. 4.7. Telenor reserves the right not to enter into written negotiations or otherwise contact with the participants of the Promotion other than in accordance with the Terms and Conditions or in accordance with the requirements of the current legislation of Pakistan. 5. Regulations of participation in the promotion: 5.1. To participate in the Promotion the participant must: 5.2. Be a Telenor subscriber (However, Telenor Pakistan Employees and their first and second degree relatives) are not allowed to participate. 5.3. Send a SMS to the Short Code 7775 at a cost of PKR 8 + Tax; (Subscribers can also register via USSD *888# which will also be charged at PKR 8 + tax). 5.4. In addition, Telenor at some point may establish a free short code, from where Telenor Pakistan Subscribers will be able to opt-in to the promotion for free. If the participants want to increase points afterwards and claim the Campaigns prizes they will have to send SMS to 7775 further on (so only the very first, registration message can be sent to the free short code for free). Launch and termination of free registration periods within the Promotion is at the discretion of Telenor. 5.5. Once the participant enters the Promotion he/she will receive two messages, welcoming him to the Promotion and providing him with brief information about the promotion. 5.6. From then on he will receive either questions with 2 or 3 possible answers (one answer is correct and the other(s) wrong), or triggers to send blank SMS / keywords to win respective points. The participant answers the questions by sending an SMS with the correct answer (which will be a numerical answer) to the Short Code. If a question or trigger remains unanswered, and the participant has not received any other SMS with a new question or trigger, the participant can answer it whenever he/she wants and receive the points stated. However, if after leaving a question /

trigger unanswered the participant receives a new question / teaser, then the previous question / trigger becomes invalid and should not be answered. 5.7. With the first SMS to 7775 participants receive 20 points. One can send SMS 24/7. There is no limit to how many SMS one participant can send per day or during the promotion. 5.8. For each correct answer to a question the participant receives points, which are added up during the Promotion. Wrong answers give 10 points. Blank SMS / keywords give at least 20 points. The points for each right answer to a question / blank SMS / keyword will be added in two modes : 5.8.1. Basic Mode: In basic mode, the participant receives 20 points for each correct answer (or blank SMS, or keyword) and 10 points for a wrong or invalid answer. 5.8.2. Bonus Phases: There will be bonus phases where the participant receives more points than the ones he can receive in the Basic Mode. In all cases these bonus phases will be communicated to the participant via an SMS. These phases can last from half an hour to one day and will be equally accessible to all participants. 5.8.3. The Bonus phases spreading through the whole duration of the promotion are the following: (note, the informative SMS clearly state that the bonus mechanism applies only for that particular day). -1st day of participation 1st bonus phase (quiz): After each SMS, the bonus reward increases with each SMS. The first SMS brings 50 points, the second 100 points, the third 150 points, the fourth 200 points, etc. (for each SMS: +50 points) until midnight. In order to reach the bonus points, the participant has to answer correctly. In case of wrong or invalid answers, the default 10 points are awarded for the player.

-2nd day of participation Turbo time (blank SMS): For each SMS, the participant gets 50 points. The duration of this phase is limited to 30 minutes. Messages with any content are accepted. After the 30 minutes, follows 300 for each second SMS.

300 for each second (quiz): Each second question gives 300 points for the correct answers. The first SMS = 20 points, the second = 300 points, the third 20 points, the fourth 300 points, etc. In order to reach the bonus points, the participant has to answer correctly. Wrong or invalid answers bring the default 10 points for the participant.

-3rd day of participation Sona Question phase (quiz): In this bonus phase every second question is Sona question. Each golden question brings a bonus that increases by 250 points. For the first Sona SMS the participant will get 250 points, for the second 500, for the third correct answer 750, etc. In between golden, SMS are regular, giving 20 points each. Again, wrong or invalid answers bring 10 points.

-4th day of participation 3-5-10 (blank): In this phase extra points are awarded to all participants who send 3, 5 or 10 consecutive SMS. If they send 3 SMS, they will get 1,000 points. After that, for the next 5 SMS, they will get 5,000 points, and for the next 10 SMS, they will get 10,000 points. After that and till midnight, every 10 SMS give 10.000 points. The individual messages (between the bonus levels of 3-5-10) all carry 10 points each.

-5th day of participation On the fifth day of participation, the cycle starts again, i.e. from the first day (1st bonus phase).

These bonus periods are the same for each participant so that all players have the same opportunities to score points and win the prizes. Participants are faced with these bonus periods according to the day of their participation.

Ad-hoc bonus for extra points: In an unscheduled manner, surprise bonus may be offered to participants. The offer for the higher points can be any of: a question with correct/wrong alternative options a profiling question (where all answer carry the same points) a blank SMS/keyword request a new bonus mechanism Extra points are outside the normal daily participation-based bonus flow. For any case, the SMS provides at least 10 points for the participants.

6.

Place, date, time and order of the prizes 6.1. The same subscribers number (MSISDN) cannot win the same kind of prize more than once during the period of the Promotion. (i.e. a winner of a daily prize can not win another daily prize but he can win a weekly prize or the final prize.) 6.2. The formation of participants record for the whole period of the Promotion will start at 00:00:01 hours on the first day of the Promotion and end at 23:59:59 hours on the last day of the promotion. 6.3. Daily prizes 6.3.1. Every day (besides the last day) there will be 2 winners. The top scorer of the day and a winner designated by lucky draw win a daily prize (10 grams of gold). 6.3.2. Every day, Monday to Saturday, a lucky player of the day will win 10 gram of Gold* worth approx. 50.000 PKR. (A total of 25 prizes.) To participate in the daily lucky draw a participant has to send at least 1 SMS to 7775 on that day. Participants enter the draws with one chance each. 6.3.3. Every day, Monday to Saturday, the player with the most points will get 10 grams of Gold* worth approx. 50.000 PKR (without a draw). A total of 25

prizes. To participate in the designation of the daily top scorer, a participant has to send at least 1 SMS to 7775 on that day. 6.3.4. The winner is notified by the dedicated call center via a phone call to their subscriber number. The winner will receive notice within 15 calendar days from the day they were determined as winners. The name and initials, or name of the organization, of the winners may be announced by newspaper ads or via SMS to all the participants included in the record. 6.3.5. Participants are eligible to win a prize with just 1 SMS and transfer their accumulated points from the beginning of the competition.

6.4. Weekly (Sunday) prize 6.4.1. Every Sunday there are 2 winners. The top scorer of the day and a winner designated by lucky draw win a daily prize (25 grams of gold). 6.4.2. Every Sunday, a lucky player of the day will win 25 gram of Gold* worth approx. 125.000 PKR. (A total of 4 prizes.) To participate in the Sunday lucky draw a participant has to send at least 1 SMS to 7775 on that Sunday. Participants enter the draws with one chance each. 6.4.3. Every Sunday, the player with the most points will get 25 grams of Gold* worth approx. 125.000 PKR (without a draw). A total of 4 prizes. To participate in the designation of the Sunday top scorer, a participant has to send at least 1 SMS to 7775 on that Sunday. 6.4.4. The winners are notified by a phone call to their subscriber number. The winner will receive notice within 15 calendar days from the date of decision. The name and initials, or name of organization, of the winner may be announced by newspaper ads or via SMS to all the participants included in the record. 6.4.5. Participant is eligible to win a prize with just 1 SMS and transfer his/her points from the beginning of the competition.

6.5. Final prize 6.5.1. On the last day, the participant with the most points will win PKR 1,000,000/- (One Million Pakistani Rupee). To participate in the designation for the Grand Prize Winner, the participant has to send at least 1 SMS between the first and last day of the promotion. All participants enter the final ranking with all points collected so far.

6.5.2. The winner will be notified by a phone call to his/her subscriber number. The winner will receive notice within 15 calendar days from the date of decision. The name and initials, or name of organization, of the winner may be announced by newspaper ads or via SMS to all the participants included in the record. 6.6. For the gold prizes, winners will be given authentic gold coupons that can be redeemed at the gold vendor. Winners have the option to collect the prize either in the form of gold or its cash equivalent. The cash value of the prize will be determined in accordance with the prevailing value of gold in the market at that time and Telenor would have the sole right to determine the precise value. 6.7. Customer also has the option to collect the prize either in the form of gold or its cash equivalent. In case of gold, the customer shall be required to deposit the 20% WHT as per law with Telenor first and receive his/her prizes later. In case of cash, 20% WHT tax (withholding tax) shall be deducted first and remaining amount shall be given to the customer. 6.8. Being an Extension, Winners (of the Pre-Extension Period of 19 June 2011 to 16 Sep 2011) of a specidifc type (Daily, Weekly and Final) of prizes shall not be eligible to win the same prize(s) in the duration of the extension. 6.9. The Participant during the Pre-Extension Period shall be eligible to carry forward thier acuired points in the Exentsion period 7. Terms of the prizes: 7.1. All prizes will be awarded within 60 days of the last day of the Promotion. 7.2. The exact date and place of the provision of the prizes shall be published on the official website http://telenor.com.pk/sonaykijeet . 7.3. The winner is responsible for payment of due taxes and collections for the prize under any relevant current legislation. 7.4. The winners will be contacted by Telenor. The winners must confirm in writing that they are the legal holder of the subscription and that they are entitled to the prize and shall complete all the necessary documents provided by Telenor. All winners must provide identification documents in order to receive the prize. Prizes may be received by a representative of the winner by proxy upon written confirmation from the winner. 7.5. By participating in the Promotion, the winners agree that any of their data, including names, surnames, photos and video images, can be used by Telenor for advertising purposes with no prior consent of the winner and free of charge. 7.6. Telenor will select up to 5 runner-up winners for every winner. If the notified winner can not be reached, or refuses the prize or fails to appear to collect it within 15 calendar days of notification, then Telenor will contact one of the relevant

runner-up winners that they have won the prize. If none of the runner-up winners accept the prize or do not show up with 15 calendar days of notification then the prize will remains the property of Telenor. 7.7. Decisions made by Telenor will be final and no correspondence will be entered into. Prizes are not transferable. 8. Limitation of liability 8.1. Telenor accepts no responsibility whatsoever for, including without limitation, any error, omission, interruption, defect, delay in operation or transmission, communications line failure when it is not under its direct control and execution. 8.2. Telenor reserves the right to whenever is deemed necessary temporarily suspend the Promotion for operational reasons (e.g. for repairs, planned maintenance or upgrades). Telenor promises to restore the Promotion as soon as possible after any temporary suspension period. 8.3. Winners will collect their prizes at Telenor offices within 60 days after the end of the campaign. Collection details will be communicated to the winners directly. 8.4. The Organizer advises participants to use caution when participating in the Promotion at all times. 9. Disclaimer of warranties 9.1. Participants understand and agree that they participate in this Promotion at their own risk and willingness and have not been coerced in any manner to enter the Promotion. 9.2. Telenor makes no warranty, implied or express, that any part of the Promotion will be uninterrupted and error-free. 9.3. Telenor nor any of its directors, employees, agents or suppliers shall accept any responsibility for any damage, loss, injury or disappointment suffered by any entrant participating in the promotion or as a result of accepting the prize. 9.4. Telenor is not responsible for any problems or technical malfunction of any telephone network or lines, computer on-line systems, servers, or providers, computer equipment, software failure of any email or entry to be received on account of technical problems or traffic congestion on the Internet, telephone lines or at any web site, or any combination thereof, including any injury or damage to entrant's or any other person's computer or mobile telephone related to or resulting from participation or downloading any materials in the Promotion. 9.5. By entering the Promotion, participants agree that no claim relating to such losses or injuries (including special, indirect and consequential losses) shall be asserted against Telenor, its parent companies, affiliates, directors, officers, employees or agents from any and all losses, damages, rights, claims and actions of any kind resulting from acceptance or user of any prize, including without limitation, personal injuries, death and property damage.

10.

Data protection and Publicity 10.1. Personal data related to voice, image, name or address and any other relevant information will be included in a filing system belonging to the Organizer as data controller, and can be used for taking part in the competition as well as publicity mailing, or other purposes relating to Telenor services, unless otherwise indicated. 10.2. Telenor will use such data in a confidential manner and participants could exercise the rights of access, rectification, delete and objection to prior consent for sending publicity through a written communication addressed to Telenor, via e-mail to telenor345@telenor.com.pk or call 345 via mobile to contact Telenors call center. 10.3. Participants agree that if they win a prize then their names and the first 6 digits of their subscriber mobile phone number will be published, for informational purposes only, on each subsequent day.

11.

Governing Law 11.1. In any case of disagreement, participants can present their complaint to Telenor and the issue will be decided in accordance with the laws of the Islamic Republic of Pakistan and excusive jurisdiction of courts in Islamabad, Pakistan.

TELENOR WALLPAPERS SERVICE Terms and Conditions

GENERAL TERMS TELENOR PAKISTAN (henceforth TELENOR) which provides telecommunication services in the Islamic Republic of Pakistan, has created a wallpapers service which is available through the web site http://telenor.com.pk/sonaykijeet/, (henceforth the web site). All users/visitors of the web site accept the present terms and conditions in their totality. If someone does not accept the present terms and conditions of the Promotion, he/she must not proceed to visit the web site and make use of the Promotion. CHANGES IN THE TERMS OF USE TELENOR maintains the right to amend the present terms by publishing the amendments and changes in the web site. RIGHT TO USE THE SERVICE All natural persons residing in Pakistan on a permanent basis, who are at least 18 years old, and are Telenor subscribers (either by contract or prepaid Promotion), and who have activated WAP GPRS Promotion, or the mobile internet Promotion, can use this wallpapers Promotion. TELENOR considers that each participant has acquired the consent and agreement of the subscriber or / and owner of the SIM card through the number of which he/she is using the Promotion. Otherwise, this participant is liable to Telenor or / and to the owner of the SIM card. USE OF THE SERVICE The Promotion is available through the web site (http://telenor.com.pk/sonaykijeet) and comprises of providing wallpapers content that the user can download and save in his mobile phone through the respective web site.

For someone to register for this Promotion, he/she must send a SMS at a cost of 8 PKR (excluding TAX) per SMS, to the short code 7775. After sending the first SMS, the user of the Promotion can connect to the web site and create an account. To create the account, the user must ask to receive a unique password, through SMS. After receiving the password at his/her mobile, the user will have completed the registration procedure and can download the content of his choice by connecting to the web site. The user is obliged not to reveal his password to third parties. The user is exclusively responsible for all actions taking place through use of his/her password and also for maintaining its confidentiality. The user is obliged not to use the web site of the Promotion for illegal or immoral purposes. COST OF THE SERVICE Every SMS to 7775 provides one content credit (1 credit) through which, the user can download 1 wallpaper. Each wallpaper that the user downloads, reduces the credit of his account by (1). Sending SMS to 7775 costs 8 PKR (excluding TAX)/SMS, while receiving SMS from this short code is FREE. The cost of the Promotion does not include charges or fees regarding operator services (WAP GPRS or mobile internet) nor the cost of accessing the web site. Use of WAP GPRS, or mobile internet, undergo the usual charges based on the Telenor pricing policy, according to the respective bundle purchased. More information regarding charges for using WAP GPRS, or mobile internet, can be found in http://www.telenor.com.pk/services/talkshawk-internet-offers.php DURATION OF THE SERVICE The duration of the Promotion is for 90 days + 30 days Extension period, i.e. 19/06/2011 16/10/2011. Telenor may terminate the Promotion whenever it considers proper, by informing the customer base (1) month before the termination date,. users are advised to download the wallpapers they have purchased frequently so as to not to lose them. After the termination of the Promotion, Telenor bears no obligation towards users, for wallpapers they have purchased but have not downloaded till the termination date.

INTELLECTUAL PROPERTY RIGHTS The total Content of the web site is protected by intellectual property rights that belong exclusively either to Telenor or to the Telenor suppliers and fall under national, or international legislation. It is made available to users exclusively for personal (not commercial) use. Any reproduction, copy, or saving in a different mobile device than the initial one, transfer, publishing, change, distribution, transmission, publication, selling, translation, execution, modification in any way, reporting, release, or any other use of the Content in any way or medium without the prior written consent of Telenor, for commercial or other purposes, is explicitly forbidden. Telenor maintains its rights against all, for every legal or / and compatible right, in addition to those mentioned in the present paragraph. OBLIGATIONS OF VISITORS/ USERS The users/visitors accept the present terms and conditions in their totality and will absolutely comply with them. Users/visitors must refrain from any illegal, unfair or improper use of the content of the Telenor Promotion and will also refrain from actions or omissions that can cause any damage or malfunction to the Promotion or to third parties, or adversely influence or jeopardize the provision of the Telenor services. PROTECTION OF PERSONAL INFORMATION The users/visitors accept the creation of files by Telenor of the personal information that they give out when using the web site. Telenor will store the personal information by making use of security procedures and guaranteeing the best possible security and confidentiality for the users data. The objectives creating, maintaining and processing files of personal information of users/visitors are the following: 1. The proper function of the Promotion 2. Providing the best possible Promotion to users 3. Execution and support of Telenor services Personal information collected:

MSISDN Password

COMMUNICATION For any clarification regarding the use of the Promotion, the user/visitor can call the Telenor Customer Services at the 345 line

TELENOR WALLPAPERS SERVICE Terms and Conditions

GENERAL TERMS TELENOR PAKISTAN (henceforth TELENOR) which provides telecommunication services in the Islamic Republic of Pakistan, has created a wallpapers service which is available through the web site http://telenor.com.pk/sonaykijeet/, (henceforth the web site). All users/visitors of the web site accept the present terms and conditions in their totality. If someone does not accept the present terms and conditions of the Service, he/she must not proceed to visit the web site and make use of the Service. CHANGES IN THE TERMS OF USE TELENOR maintains the right to amend the present terms by publishing the amendments and changes in the web site. RIGHT TO USE THE SERVICE All natural persons residing in Pakistan on a permanent basis, who are at least 18 years old, and are Telenor subscribers (either by contract or prepaid Service), and who have activated WAP GPRS Service, or the mobile internet Service, can use this wallpapers Service. TELENOR considers that each participant has acquired the consent and agreement of the subscriber or / and owner of the SIM card through the number of which he/she is using the Service. Otherwise, this participant is liable to Telenor or / and to the owner of the SIM card. USE OF THE SERVICE The Service is available through the web site (http://telenor.com.pk/sonaykijeet) and comprises of providing wallpapers content that the user can download and save in his mobile phone through the respective web site.

For someone to register for this Service, he/she must send a SMS at a cost of 8 PKR (excluding TAX) per SMS, to the short code 7775. After sending the first SMS, the user of the Service can connect to the web site and create an account. To create the account, the user must ask to receive a unique password, through SMS. After receiving the password at his/her mobile, the user will have completed the registration procedure and can download the content of his choice by connecting to the web site. The user is obliged not to reveal his password to third parties. The user is exclusively responsible for all actions taking place through use of his/her password and also for maintaining its confidentiality. The user is obliged not to use the web site of the Service for illegal or immoral purposes. COST OF THE SERVICE Every SMS to 7775 provides one content credit (1 credit) through which, the user can download 1 wallpaper. Each wallpaper that the user downloads, reduces the credit of his account by (1). Sending SMS to 7775 costs 8 PKR (excluding TAX)/SMS, while receiving SMS from this short code is FREE. The cost of the Service does not include charges or fees regarding operator services (WAP GPRS or mobile internet) nor the cost of accessing the web site. Use of WAP GPRS, or mobile internet, undergo the usual charges based on the Telenor pricing policy, according to the respective bundle purchased. More information regarding charges for using WAP GPRS, or mobile internet, can be found in http://www.telenor.com.pk/services/talkshawk-internet-offers.php DURATION OF THE SERVICE The duration of the Service is for 120 days, i.e. 19/06/2011 16/10/2011. Telenor may terminate the Service whenever it considers proper, by informing the customer base (1) month before the termination date, users are advised to download the wallpapers they have purchased frequently so as to not to lose them. After the termination of the Service, Telenor bears no obligation towards users, for wallpapers they have purchased but have not downloaded till the termination date.

INTELLECTUAL PROPERTY RIGHTS The total Content of the web site is protected by intellectual property rights that belong exclusively either to Telenor or to the Telenor suppliers and fall under national, or international legislation. It is made available to users exclusively for personal (not commercial) use. Any reproduction, copy, or saving in a different mobile device than the initial one, transfer, publishing, change, distribution, transmission, publication, selling, translation, execution, modification in any way, reporting, release, or any other use of the Content in any way or medium without the prior written consent of Telenor, for commercial or other purposes, is explicitly forbidden. Telenor maintains its rights against all, for every legal or / and compatible right, in addition to those mentioned in the present paragraph. OBLIGATIONS OF VISITORS/ USERS The users/visitors accept the present terms and conditions in their totality and will absolutely comply with them. Users/visitors must refrain from any illegal, unfair or improper use of the content of the Telenor Service and will also refrain from actions or omissions that can cause any damage or malfunction to the Service or to third parties, or adversely influence or jeopardize the provision of the Telenor services. PROTECTION OF PERSONAL INFORMATION The users/visitors accept the creation of files by Telenor of the personal information that they give out when using the web site. Telenor will store the personal information by making use of security procedures and guaranteeing the best possible security and confidentiality for the users data. The objectives creating, maintaining and processing files of personal information of users/visitors are the following: 4. The proper function of the Service 5. Providing the best possible Service to users 6. Execution and support of Telenor services Personal information collected:

MSISDN Password

COMMUNICATION For any clarification regarding the use of the Service, the user/visitor can call the Telenor Customer Services at the 345 help line.