Organizational Development Process : The Model

Gary N.McLean (2005). Organization Development: Principles, Processes, Performance. San Francisco, USA: Berrett-Koehler.

Retrieved from http://en.wikipedia.org/wiki/Organization_development based on the Kurt Lewin Model of Action research

Retrieved from http://hrpeople.monster.com

Retrieved from http://www.authorstream.com/Presentation/Bharathisunagar-347048-5-managing-od-process-entertainment-pptpowerpoint/

Organization /leader recognizes that a problem exists which impact the effectiveness, mission & health of organization. Leadership has a vision of a better way and wants to improve the organization in term of performance. Dissatisfaction with the present situation.

y y

To achieve the first steps towards reaching the desired vision. Business is not as usual

Element of Consultant-Client Relationship

Consultant
Internal / External OD Consultant

Client Sponsor
Person / group in need and requested for change

Client Target System

Organizational / Units that need OD intervention

Interaction between consultant & client

Target organization s readiness for change, level of resistance, and culture

Developing Consultant Client Stage

Assess the degree of gap of understanding OD

Involve organization members at all levels and convince them

Charismatic Open to Others Reject Responsibility Consultant Client Relationship Mode Apathetic Closed to Others Rejects responsibility

Consensus Open to others Accepts responsibility

Gamesmanship Closed to Others Accepts responsibility

The Medical Term

The act or process of finding out what disease of a person on animal has by examination and careful study of the

WHY DIANOGSIS
to identify system parameters and recognize symptoms, problems, and causes of the organization effectiveness

The Organizational Term

to identify system parameters and recognize symptoms, problems, and causes of the organization effectiveness

The Process of Diagnosis

Tentative Problem Areas Identified 3 2 Collect Data More Data Needed Now

The process that involves data gathering, interpretations, and identification of problem and potential action programs
4 Data Feedback NO More Data Needed Now 7 Client Target Motivated To Work on Problem YES 8 Diagnosis Work on Problem Causes. Result is Change Problem Areas Identified

Figure of The diagnostic process

6

5 YES

No Change At Present

NO

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