Avaya Aura Fundamental Technology Assessment Code: Hours: Delivery Language: Region Offered: Job Function: Mai ntai

Imp n lem Sell ent Des ign ATC03000AEN 1 English All Type: Primary Training Type: Materials Language: Cost in Local Currency | USD: Details Assessment Technical English No Cost

Alternate Delivery Options:

Description:

Synopsis
This curriculum assessment validates your mastery of the learning objectives identified in the following courses:

AVA00831WEN: VoIP in Practice ATC01270WEN: Quick SIP ATC00940WEN: WAN Services and MPLS/SIP Technologies ATI01440WEN: Avaya Aura Hardware ATU01730WEN: Avaya Aura Communication Manager Architecture, Protocols and Features ATC01681WEN: Avaya Aura Management Tools ATI01672VEN: Designing, Installing, Administrating and Troubleshooting Avaya Aura Communication Manager ATU00170WEN: Avaya Aura Session Manager Technical Overview ATU00183WEN: Avaya Aura System manager Technical Overview

This curriculum focuses on courses in the Avaya Connect Core Curriculum. This assessment has 50 questions and the minimum passing score is 75%.

Audience
Avaya Employees and Business Partners with Avaya Core knowledge.

Prerequisite Knowledge
There is no specific prerequisite knowledge recommended.

Assessment Policy
Avaya University policy allows two pre-course attempts for all course assessments. If upon completion, you have not passed the assessment, you will need to enroll in the learning activity and provide payment information as appropriate. Prerequisites: NONE

Which statement is true about the SM100? It provides SIP firewall and denial-of-service protection.

It logically and seamlessly integrates Session Manager with the voice network. It passes all SIP TLS connections through to the Session Manager. It uses Kerberos validation to ensure connections from only trusted SIP elements. Correct! In a VoIP network, what is the proper term for the amount of variance in the time it takes for VoIP communications to travel from the sender to the receiver? jitter packet delay latency packet loss Correct!
Zatek formule

Which three statements are true about the password requirements of a new messaging subscriber? (Select three.)
TRUE FALSE TRUE TRUE FALSE

The password must contain numeric and alphanumeric characters. The password cannot be a single repeated character. The password cannot be identical to the extension number. The password must be at least six characters. The password can be up to 15 characters long.

Incorrect. Please review course ATI01672VEN

Avaya Aura Communication Manager Fundamentals Virtual Classroom (Interwise/Toolwire/uConnect)

Konec formule

Which Communication Manager report provides traffic data for the previous 24 hours? 1-Day Traffic Summary Call Rate Measurements Call Summary Measurements Recent Call Traffic Summary

Correct! Which statement is true about IP network regions? It is a group of endpoints that share common attributes. A maximum of 128 network regions can be configured enterprise-wide. The default IP network region is region 100. Endpoints do not belong to a network region until they are assigned. Correct!
Zatek formule

The Avaya Aura Communication Manager serves which three basic functions? (Select three.)
FALSE

analog device connectivity PBX services mobility services call center functions call treatments

TRUE

TRUE

TRUE

FALSE

Correct!
Zatek formule Konec formule

Konec formule

Which algorithm is most often used to determine the number of agents needed to support an ACD? ACELP Engset Erlang B Erlang C

Incorrect. Please review course ATI01672VEN.

Avaya Aura Communication Manager Fundamentals Virtual Classroom (Interwise/Toolwire/uConnect)

Asi Erlang C

Which algorithm is most often used to estimate the number of trunks needed to the PSTN? ADPCM Erlang C Engset Erlang B Correct!
Zatek formule

What are three core components of Avaya Aura? (Select three.)

TRUE

System Manager Application Enablement Services Call Center Session Manager Call Management System

TRUE

FALSE

TRUE

FALSE

Correct!
Zatek formule Konec formule

Konec formule

What is one purpose of the Communication Manager? integrates telephony and web communications to solve business challenges provides VLAN translation for telephony transmissions uses TCP and UDP protocols for Internet communication

organizes data, voice, and video transmissions over IP networks Correct!

Zatek formule

Which three questions about a customer's WAN should be answered in a discovery conversation with the customer? (Select three.)
TRUE TRUE FALSE FALSE TRUE

Which WAN technology is being used? Which network protocol(s) are used on the WAN? Who is the WAN service provider? How many WANs do they have? Which network address class does the WAN use?

Incorrect. Please review course ATC00940WEN.

Konec formule Zatek formule

When configuring the Communication Manager server, which two server roles can be selected? (Select two.)
TRUE TRUE FALSE FALSE FALSE

Main Server Local Survivable Server SIP Server Port Network Server Telephony Server

Correct!
Konec formule

Which Avaya Gateway provides a port network using circuit packs to connect to endpoints and trunks? G430 G860 G650

G250 Correct! When installing Avaya Aura Communication Manager on an S8300 server, what is used as the installation source? RPM download NFS mount HTTP URL USB CD-ROM Correct! Which Avaya Site Administrator maintenance command is used to remove a station from active service? Release Deactivate Disable Busyout Correct! Which IP address is a "Class A" address? 127.127.0.1 72.172.26.254 162.254.19.129 172.172.12.30 Correct! What is the most common unit of VoIP traffic measurement? Call Seconds Minutes Erlang Centum Incorrect. Please review course ATI01672VEN.

Avaya Aura Communication Manager Fundamentals Virtual Classroom (Interwise/Toolwire/uConnect)

Which statement is true about the Avaya Media Modules? They provide multimedia transmission over IP networks. They are purchased as G650 Gateway options. They convert analog voice to a TDM bus. They convert voice from TDM to VoIP. Correct! When adding a voice system using Avaya Site Administration, what information must be entered into the wizard? IP address of services port voice system language SSH port number SSL certificate Correct! Which Avaya gateway model is a SIP gateway? G450 G650 G430 G860 Correct! Which high survivability option employed by the Communication Manager secures the gateway against failure of the network connection to the master site for the master server? Network Fault Survivability Local Survivable Processor (LSP) Enterprise Survivable Server Standard Local Survivability Correct!

In order to interface with a WAN that is using MPLS technology, which device acts as the entry/exit point to/from the service provider's network? label edge router customer edge router provider router core router Correct!
Zatek formule

What are three primary functions of a Call Center? (Select three.)

FALSE TRUE FALSE TRUE TRUE

keep call hang-up rates as low as possible distribute calls evenly to agents keep call volume below available bandwidth capacity queue incoming calls when no agent is available to connect an incoming call to the most suitable agent available

Correct!
Konec formule

When defining a new call coverage path voicemail in ASA, what is entered as the first point? call group station extension station name hunt group Incorrect. Please review course ATI01672VEN.
Avaya Aura Communication Manager Fundamentals Virtual Classroom (Interwise/Toolwire/uConnect)

Which QoS standard does Avaya recommend for Toll quality voice service over a Wide Area Network? bandwidth > 512 kb/s

network latency < 80ms packet loss < 5% network jitter < 40ms Correct!
Zatek formule

What are three parameters in an IP network region configuration? (Select three.)

TRUE TRUE TRUE FALSE FALSE

Codec set DiffServ settings UDP port Max bandwidth DHCP parameters

Correct!
Konec formule

Which statement is true about the deployment of Avaya Aura System Manager? Because of Xen virtualization technology, many applications can run within the System Manager template. System Manager ships as a software distribution to run on Red Hat Linux. System Manager is deployed as the primary application in the mid-market template. System Manager ships as a system platform template. Incorrect. Please review course ATU00183WEN. Which statement is true about the deployment of Avaya Aura System Manager? System Manager ships as a system platform template. System Manager is deployed as the primary application in the mid-market template. Because of Xen virtualization technology, many applications can run within the System Manager template. System Manager ships as a software distribution to run on Red Hat Linux. Incorrect. Please review course ATU00183WEN.
XEN virtualizace s nkolika aplikacemi na jednom HW

Which Avaya server supports up to 3200 ports when working as an active server? S8400B S8300 S8500C S8710 Correct! In a Call Center, what must occur in order for an agent's state to change to "Available"? The agent must log in and notify CMS that the extension is active. The agent must enter a Feature Access Code. The agent must enter a Split Group Code. The agent must use either manual-in or auto-in to enter the system. Correct!
Zatek formule

Which three are possible call types when configuring a dial plan? (Select three.)
FALSE TRUE FALSE TRUE TRUE

att attd dap dac ext

Correct!
Konec formule Zatek formule

Which three technologies are part of IP Telephony? (Select three.)

FALSE TRUE FALSE

Web Conferencing-over-IP Voice-over-IP TeleCommuting-over-IP

TRUE TRUE

Modem-over-IP Fax-over-IP

Correct!
Konec formule

Which statement is true about Avaya Site Administration? It is an AES application. It runs on Windows or Linux. It is a browser-based tool. It provides a GEDI interface. Correct! Which Avaya gateway provides a port network? G450 G860 G700 G650 Incorrect. Please review course ATI01672VEN.
Samozrejme ze G650
Avaya Aura Communication Manager Fundamentals Virtual Classroom (Interwise/Toolwire/uConnect)

When installing a service pack on a Communication Manager server, which option from the SMI main menu must be selected? Configuration Installation Upgrade Administration Incorrect. Please review course ATI01672VEN.
Avaya Aura Communication Manager Fundamentals Virtual Classroom (Interwise/Toolwire/uConnect)

When a caller sends an INVITE request to a receiver, which portion of the INVITE request indicates which codec is to be used for the call? session description codec header media options SIP header Correct! Which feature of the Avaya S8710 server provides connectivity to IP endpoints, gateways, and adjuncts? H.248 Gateway IP Server Interface Processor Ethernet SIP Interface Correct!

You are configuring an S8300 server for the first time. Which option should you choose from the SMI main menu in order to set the correct date/time? Installation Tools Upgrade Administration Correct! You are configuring an S8300 server for the first time. Which option should you choose from the SMI main menu in order to set the correct date/time? Installation Tools Upgrade Administration Incorrect. Please review course ATI01672VEN.

Avaya Aura Communication Manager Fundamentals Virtual Classroom (Interwise/Toolwire/uConnect)

Zatek formule

You are adding a new voice system using the Avaya Site Administrator (ASA). What information is required by the wizard dialog? (Select three.)
FALSE FALSE TRUE TRUE TRUE

select terminal type define voicemail system ASA connection method auto/manual login authentication method

Correct!
Konec formule

When configuring the Communication Manager, which action must be performed before the authentication file can be imported? configure the H.248 Gateway configure the Service-PC interface create the Administration account specify the proxy server Correct!
Zatek formule

The Avaya S8300 server must reside inside one of which three gateways? (Select three.)
TRUE FALSE TRUE TRUE FALSE

G250 G850 G350 G450 G650

Correct!

Konec formule

Which statement is true about MPLS? MPLS is a transport layer protocol. MPLS operates independently from network layer protocols. MPLS labels are swapped as packets hop from node to node. Core routers maintain a small table of label identifiers for efficient routing. Correct! Which element of a voice system forms the basis for how the system handles the digit sequences punched on a telephone by an end user? Dial Plan Dial Access Code Call Handling method Key Sequence Template Correct! The TCP protocol operates at which layer of the OSI model? network data link transport application Correct! Which statement is true about SIP and the H.323 signaling protocol? H.323 is simplistic and SIP is more robust and complex. H.323 uses text similar to HTTP and SIP uses ASN.1 binary notation. H.323 has limited documentation while SIP is extensively documented. H.323 has a long implementation time while SIP has a relatively short implementation time. Correct!
Zatek formule

You are using commands in the Avaya Site Administrator GEDI interface. Each command consists of which three parts? (Select three.)
FALSE TRUE FALSE TRUE TRUE

Operator Action Result Object Qualifier

Correct!
Konec formule

Which edition of Avaya Aura includes Application Enablement Services without an additional fee? Basic Branch Express Standard Correct! Which statement is true about the SIP protocol? The caller can acquire the receiver's IP address through SIP. Voice communication between parties goes through the SIP server. SIP is bound the G711 codec. SIP uses SMTP as a transport-layer protocol. Correct!
Zatek formule

The Communication Manager architecture integrates which three functions to support circuit-based and IP telephony communication? (Select three.)
TRUE

Call Control

FALSE

H.225 Media Gateway VLAN translation Messaging Call Center 5.2

FALSE

TRUE

TRUE

Correct!
Konec formule

Zatek formule

Konec formule

Which technology is used to automatically configure IP phones with an IP address and boot parameters? MV_IPTel HTTP DHCP TFTP Incorrect. Please review course ATI01672VEN.
Avaya Aura Communication Manager Fundamentals Virtual Classroom (Interwise/Toolwire/uConnect)

Zatek formule

Which three editions of Avaya Aura are currently available for purchase? (Select three.)
FALSE FALSE TRUE TRUE TRUE

Basic Express Standard Branch Enterprise

Correct!
Konec formule

When manually configuring an IP phone, which network parameter specifies the address of the gatekeeper? CallSv GateKpr Router FileSv Correct! How do you configure Communication Manager software? run the configuration wizard in an ssh session telnet from the Service PC use a web browser run the CM configuration script Correct!
Zatek formule

According to network region best practices, which three customer requirements must the design of a region consider? (Select three.)
FALSE FALSE TRUE TRUE TRUE

server proximity firewall rules routing protocols QoS policies network topology

Incorrect. Please review course ATI01672VEN.

Konec formule

Which statement is true about installing a service pack on a Communication Manager server?

The service pack CD-ROM must be inserted and mounted. The "Install Service Pack" option on the left-hand pane is selected to install the patch. The update file must first be downloaded from the PC accessing SMI. The update file is stored on the Communication Manager server in the folder: /opt/CM/ftp/pub. Correct! Which Avaya server supports up to 48,000 ports and provides high availability through duplicated servers? S8400 S8300 S8510 S8730 Correct! Which graphical interface is used by the Avaya Site Administrator? GEDI SAT SMI NMC Correct! The Avaya S8500 server connects to which gateway model through the IP Server Interface (IPSI)? G250 G350 G650 G700 Correct! Which Session Manager feature enables it to interact with multiple SIP entities protected behind a firewall?

Entity Address Entity Link SIP Entity Port Location Port Correct!
Zatek formule

Call delay is estimated on the basis of which three factors? (Select three.)
FALSE TRUE FALSE TRUE TRUE

average number of seconds callers wait for a connection average time it takes to attend a person number of callers waiting in queue number of agents number of incoming calls per hour

Incorrect. Please review course ATI01672VEN.

Konec formule

Which is one purpose of System Manager's Server Access Link (SAL) feature? provides versatile alarm options hosts the Common Console manages licenses performance monitoring Correct! Which network protocols does the Avaya Configuration Backup and Restore feature of the Network Management Console utilize to back up and restore device configurations? HTTP, FTP, SSH SNMP, TFTP, SCP TCP, FTP, SCP HTTP, TFTP, SSL

Incorrect. Please review course ATC01681WEN . SNMP, TFTP, SCP

Zatek formule

What are two components of the Performance and Administration tool? (Select two.)
FALSE FALSE TRUE FALSE TRUE

Network Management Console System Access Terminal Fault and Performance Manager Avaya Site Administrator MultiSite Administration

Correct!
Konec formule Zatek formule

What are three common reasons for setting up a network region? (Select three.)
TRUE TRUE FALSE TRUE FALSE

One group of endpoints requires a different codec than another group. Groups of endpoints require common location parameters. Calls between different groups of endpoints use the same codec. Specific gatekeeper resources must be dedicated to certain endpoint groups. All endpoints use common QoS settings.

Correct!
Konec formule

Which is an optional feature of the S8300 server? Local Survivable Processor SIP Enablement Internal Call Controller supports for up to 900 ports Correct!