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IHRM Chapter6
IHRM Chapter6
define the developmental aspect of international assignments describe the process of training and developing international management teams identify trends in international training and development
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Chapter Vignette
Are You Ready? Expatriates require pre-departure training to deal with cultural adjustment foreign language and support including: preliminary visits relocation assistance training for trainers
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Terms
language training international English corporate language training development international business travelers international cadre
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HR Core Competence and Source of Competitive Advantage Human resource accumulated stock of knowledge, skills, and abilities that the individuals possess, which the firm has built up over time into an identifiable expertise. Training and development way in which the multinational builds its stock of human resources its human capital.
Training
Development
process aimed at increasing employees abilities in relation to some future position or job
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Intercultural Training objective is to help people cope with unexpected events in a new culture remains the most common form of pre-departure training
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cultural awareness preliminary visits language skills relocation assistance training for trainers
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The Mendenhall, Dunbar and Oddou Cross-cultural Training Model (Figure 6-2)
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Black and Mendenhall -Cultural Awareness Programs Three aspects of social learning theory attention, retention, reproduction influenced by individual differences in expectations and motivation, and the incentives to apply learned behaviors
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recognizes that the expatriates willingness and ability to act upon that training in the new environment is crucial to effective performance
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Preliminary Visits
Well-planned trip to the host country for the candidate and spouse allows them to assess their suitability for and interest in the assignment be introduced to the business context be encouraged to do more pre-departure preparation begin to adjust to the host location
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Language Training
Not given a high priority English is the language of world business ability to speak the host countrys language improves the expatriates effectiveness and negotiating ability able to speak the corporate language can give expatriates added power in the subsidiary
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Language Training
There should be more emphasis on the provision of foreign language training the levels of communication competence, not just verbal, so the person becomes bicultural and bilingual.
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Practical Assistance
Family adjustment support and relocation services can include housing issues household goods movement destination services settling in assistance yearly home visits eldercare assistance taxation policy
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Practical Assistance
visas and work permits relocation allowance compensation and benefits education assistance for families health and medical insurance and issues spousal employment and career assistance
hardship allowances
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Practical Assistance
automobile allowances family preliminary visits and orientation factual knowledge about the other country and travelling abroad adjustment and adaptation to the foreign country host countries value and belief systems safety, human rights and other required code of conducts
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Management Development
individual career progression pool of experienced international managers for future international assignments
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Organizational Development
a stock of knowledge, skills and abilities for future growth global mindset expatriates agents of control, socialization, knowledge transfer
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MNEs Benefit from Using International Teams A mechanism for fostering innovation, organizational learning and knowledge transfer enhancing horizontal communication encouraging diverse inputs into decisions developing a global perspective developing shared values and control through socialization
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Discussion Questions
1. What are some of the challenges faced in training expatriate managers? 2. How does an international assignment assist in developing a cadre of international operators? Why is it necessary to have such a cadre? 3. Why do some MNEs appear reluctant to provide basic pre-departure training?
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