GLOBALIZATION & HRM

IN VIETNAM
BX2051 – SP52/2020
Teacher: Dr Emiel Eijdenberg
Tutorial: SB
Group: 10

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TABLE OF CONTENT
1. Introduction – Globalization & HRM in Vietnam

2. Challenge 1: Diverse workforce

3. Challenge 2: Long – distance communication

4. Challenge 3: Technology

5. Challenge 4: Political influence

6. Conclusion

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GLOBALIZATION & HRM CHALLENGES IN VIETNAM – GROUP 10
Globalization
• “If a firm or an organization expands its sales or

production beyond the national boundaries, then it is

globalization”

• It is much more than just crossing the boundaries of two

regions.

• Globalization has caused blurred international boundaries.

→ An open market for companies to seek talent

→ Employees have a wide working opportunities

• However, the globalized market lead to various challenges

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for human resource management.

Challenge 1: Diverse workforce
Different types of people in the same
organization
1. Language barrier
• Information
• Impacts of language barrier
• Suggested solutions
2. Cultural conflicts
• Information
• Suggested solution
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GLOBALIZATION & HRM CHALLENGES IN VIETNAM – GROUP 10
1. Language barrier
COMMUNICATION DIFFICULTY
(language barrier)
• English is not the first language
• English is not commonly used in
workforce environment
IMPACTS OF LANGUAGE BARRIER
• Ineffective communication
• Disagreements in work exchange and
guidance
• Failure to understand the instructions
• Reduction in work productivity and
team strength
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GLOBALIZATION & HRM CHALLENGES IN VIETNAM – GROUP 10
 Language barrier
Solutions
• Agreement on the use of languages

• Prioritize the recruitment of bilingual

staff
• Universalize English for employees

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GLOBALIZATION & HRM CHALLENGES IN VIETNAM – GROUP 10
2. Cultural conflicts – Vietnam Workplace

1. Vietnam: Polychronic and High-context

culture

• Take relationships seriously at work

• Flexible in terms of time

Culture shock
2. Many countries’ culture follow

Monochronic and Low-context culture

system

3. Colleagues from different cultures 7

GLOBALIZATION & HRM CHALLENGES IN VIETNAM – GROUP 10
 Cultural conflict
Solutions

• Create cultural exchanges for company

employees

• Have universal classes for employees on

the organizational culture of the company.

• Encourage employees to clarify issues

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GLOBALIZATION & HRM CHALLENGES IN VIETNAM – GROUP 10
 Challenge 2: Long – distance
communication

The HR managers have to communicate

with employees from a different location

1. Communication channels
• Information
• Suggested solutions
2. Timezone differences
• Information
• Suggested solution

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GLOBALIZATION & HRM CHALLENGES IN VIETNAM – GROUP 10
COMMUNICATION CHANNELS

• Different email channels

- Different countries use different email channels

• Different social medias

- Zalo is the most common messenger app in

Vietnam

- Whatsapp has the most users worldwide but it is

not popular in Vietnam

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GLOBALIZATION & HRM CHALLENGES IN VIETNAM – GROUP 10
 Communication channels
Solutions

Two common communication channels

- 1 for unofficial discussions, notifications

and messages

- 1 for official documents and notifications

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GLOBALIZATION & HRM CHALLENGES IN VIETNAM – GROUP 10
 TIMEZONE DIFFERENCES
• Delay in replying emails and messages

• Problems with urgent issues

Solution:

• A specific time for all branches in the world to have

discussion periodically

• A global urgent hotline

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GLOBALIZATION & HRM CHALLENGES IN VIETNAM – GROUP 10
 Challenge 3: Technogy

1. Lack of proper infrastructure

2. The slowdown in economic

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GLOBALIZATION & HRM CHALLENGES IN VIETNAM – GROUP 10
 Lack of proper infrastructure

• Poor road conditions in Vietnam and the heavy

traffic

→ Burden of international business in transporting

goods

• Poor infrastructure

→ Bear additional costs and risks

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The slowdown in economic growth in recent years

•Failure to

• prepare for international cooperation

• improve government and commercial institutions to

deal with corruption

→ Threat science, technology and innovation system

Most Vietnamese companies are using outdated

technologies

• The technology is about three generations behind

the global average.

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 Technology
Solutions

• Improving the innovation framework

• Strengthen the foundation of human resources

for innovation

• A well developed economic and institutional

regime
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GLOBALIZATION & HRM CHALLENGES IN VIETNAM – GROUP 10
 Challenge 4:
Politial influence

• Reducing number of talent

• Discrimination.
Area where HR Strongly Agree Agree Neutral Disagree Strongly
faces challenges Disagree
in the age of
Globalization

Political 30% 35% 25% 10% 0%

influence 17
 The reducing number of talent from other countries

- Highly skilled workers play an important role

- The need for these talents has increased

- Policies of governments to manage the migration flows has lead

to many challenges:

• Tightening policies

• Less immigration benefits

- Weak political position of the country

- Common immigration flow: Developing Country flows to

Developed country. 

- Change in policies because of the Covid-19 pandemic

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GLOBALIZATION & HRM CHALLENGES IN VIETNAM – GROUP 10
 2. Discrimination

- Political influence can bring discrimination

to the workplace

The discrimination can lead to:

- Foreign employees might be sidelined by

the local employees

- Poor atmosphere in the workplace. 

- Reduce the number of foreign employees

- Hire less foreign employees

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GLOBALIZATION & HRM CHALLENGES IN VIETNAM – GROUP 10
 CONCLUSION

1. Challenge 1: Diverse workforce 3. Challenge 3: Technology

- Language barrier - Lack of proper infrastructure

- Cultural conflicts - The slowdown in economic

2. Challenge 2: Long – distance 4. Challenge 4: Political influence

communication - Reducing number of talent

- Communication channels - Discrimination

- Time zone differences 20

GLOBALIZATION & HRM CHALLENGES IN VIETNAM – GROUP 10
 GROUP 10
THANK YOU FOR LISTENNING

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MINDMAP
YOUTUBE LINK:

https://www.youtube.com/watch?v=7QF7p8_Ams0&feature=youtu.be

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Reference list:

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