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integrated modules and application that enables to manage the organization in a better way Integrated modules Common set of data Common database Single point update Enable to see the organization as value chain Decision making and planning application BPR Y2k Help in coordination 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. Pre-evaluation Screening Package Evaluation Project Planning phase GAP analysis Reengineering Configuration Implementation Team Training Testing Going Live End-User Training Post Implementation