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Appendix B

Decentralized Correspondence Flowchart


Suspended Item s
N ational C om puter C enter (N C C ) creates suspended W age D atabase

Transm itted to C ontractor

New Address Rem ailed

Contractor
D EC O R notices printed and m ailed to em ployees/ em ployers

DECO R

Recipient Reply?

U ndeliverable (Destroyed)

N otices returned to SSAs W ilkes-Barre D ata O perations C enter and Sorted

N otices w ith Replies

C ondition of Reply?
D ata Entry O perator scans/inputs inform ation Q uestionable & dam aged replies sent for resolution

Scanned/ Input Replies G ood Nam e/ SSN?


Scanned/input replies sent to N C C and run through electronic edits to determ ine if reinstatem ent of w ages possible. Earning technician can also m anually reinstates earnings.

R em ains in Earnings Suspense File Posted to M aster Earnings File

Earnings Technician

Effectiveness of SSA's Decentralized Correspondence Process (A-03-01-11034)

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