Mumbais Dabbawala Service

Mumbais Annadatas

 President- Mr. Raghunath Dhondiba Medge Secretary- Mr. Gangaram Laksman Talekar Director(IT)- Mr. Manish Tripathi

WHAT IS NMTBSA????
N M T B S A -Nutan -Mumbai -Tiffin -Box -Suppliers -Association

HISTORY Started in 1890 Mahadeo Havaji Bacche (Mahadeo), a migrant from North Maharashtra, started the lunch delivery service. Service started with about 100 Dabbawalas

PRESIDENT
VICE PRESIDENT

13 Members
GENERAL SECRETARY

TREASURES DIRECTORS(9)

MEMBERS(5000)

SWOT Analysis Strengths:

Coordination, team spirit, & time management Low cost Customer satisfaction Low Rate

Weaknesses:
High dependability on local trains Funds for the association Limited Access to Education

Process of dabbawalas delivery

The entire system depends on TEAMWORK and meticulous timing. Tiffins are Collected from homes & taken to nearest Railway Station. Then they are sorted out for area-wise distributiuon, so that a single tiffin could change hands 3 to 4 Times in the course of its daily journey.

The Color Coding of Dabbas

The color coded on Dabbas can be Read in following pattern:

CODING OF DABBAS 1-11 12 13 15 16 17 18 CHURCHGATE MARINE LINES GRANT ROAD, BOMBAY CENTRAL LOWER PAREL DADAR (WEST) DADAR (EAST) ANDHERI (EAST, WEST)

Royal wedding was heavenly, say dabbawalas

Prince charle invited them on his wedding

Their Achievements
Documentaries made by :
BBC ,UTV, MTV, ZEE TV, AAJ TAK, TV TODAY, SAHARA SAMAY, STAR TV.

CASE STUDY made by :

ICFAI Press Hyderabad & Bangalore Richard Ivey School of Business Canada Also, Included in a subject in Graduate School of Journalism University of California, Berkeley Six sigma quality

Others: World record in Best Time Management with Six Sigma rating. Name in GUINESS BOOK of World Records. Registered with Ripley's believe it or not. Participated in Deal Ya No Deal Contest by Sony Entertainment Television Invited for marriage of Hon. Prince Charles of England on 9th April, 2005

Thank you
From: laxmi niwas mittal group