EMPLOYEE'S SATISFACTION SURVEY Name (Optional): Desgn: INSTRUCTIONS: In the following pages there are some points related

to the culture and environement of your organisation. Each point have five possible responses. Tick () the response you feel most appropriate in our organisation. Your free and frank response will be appreciated. Your point of view will be kept confidential and willbe used for general analysis. CONCENTRATION NO. 1: SUPERIOR-SUBORDINATE RELATIONSHIPS 1 2 3 4 5 6 MUTUAL DISCUSSION TEAM WORK TRUST MUTUALLY GOOD COMMUNICATION RESPECT TO SUGGESTIONS ENCOURAGEMENT. 1( 1( 1( 1( 1( 1( ) ) ) ) ) ) 2( 2( 2( 2( 2( 2( ) ) ) ) ) ) 3( 3( 3( 3( 3( 3( ) ) ) ) ) ) 4( 4( 4( 4( 4( 4( ) ) ) ) ) ) 5( 5( 5( 5( 5( 5( ) ) ) ) ) )

RECOMMENDATIONS

CONCENTRATION NO. 2: POLICIES & GOALS 7 8 9 10 11 CLARITY OF ORGANISATIONAL POLICIES CLARITY OF ORGANISATION GOALS CLARITY OF INDIVIDUAL GOALS YOUR'S CONTRIBUTION SUPERIOR'S CONTRIBUTION 1( 1( 1( 1( 1( ) ) ) ) ) 2( 2( 2( 2( 2( ) ) ) ) ) 3( 3( 3( 3( 3( ) ) ) ) ) 4( 4( 4( 4( 4( ) ) ) ) ) 5( 5( 5( 5( 5( ) ) ) ) )

RECOMMENDATIONS

CONCENTRATION NO. 3: ORGANISATION CULTURE & WELFARE ACTIVITIES 12 ORGANISATION CULTURE 13 LEARNING CONDITIONS 14 WELFARE ACTIVITIES (CANTEEN ETC) RECOMMENDATIONS 1( 1( 1( ) 2( ) 2( ) 2( ) 3( ) 3( ) 3( ) 4( ) 4( ) 4( ) 5( ) 5( ) 5( ) ) )

CONCENTRATION NO. 4: MOTIVATION 15 16 17 18 19 20 21 22 23 24 25 TRAINING & DEVELOPMENT ACTIVITIES PERFORMANCE APPRAISAL LONG SERVICE AWARDS OCCASIONAL GIFTS REWARDS FOR PERFORMANCE WORKING CONDITIONS RECOGNITION/APPRECIATION PROG. EMPLOYEE PARTCIPATION SCHEMES SALARY STRUCTURE FREEDOM TO WORK PERSONNEL MOTIVATION FACTOR 1( 1( 1( 1( 1( 1( 1( 1( 1( 1( 1( ) ) ) ) ) ) ) ) ) ) ) 2( 2( 2( 2( 2( 2( 2( 2( 2( 2( 2( ) ) ) ) ) ) ) ) ) ) ) 3( 3( 3( 3( 3( 3( 3( 3( 3( 3( 3( ) ) ) ) ) ) ) ) ) ) ) 4( 4( 4( 4( 4( 4( 4( 4( 4( 4( 4( ) ) ) ) ) ) ) ) ) ) ) 5( 5( 5( 5( 5( 5( 5( 5( 5( 5( 5( ) ) ) ) ) ) ) ) ) ) )

RECOMMENDATIONS

CONCENTRATION NO. 5: SAFETY 26 SAFETY & FIRE TRAINING 27 SAFETY & FIRE EQUIPMENTS 28 SAFETY CONCIOUSNESS RECOMMENDATIONS 1( 1( 1( ) 2( ) 2( ) 2( ) 3( ) 3( ) 3( ) 4( ) 4( ) 4( ) 5( ) 5( ) 5( ) ) )

TOTAL POINTS

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OVERALL ASSESSMENT :::::

(To be filled by HRD department) Note: (A) 1, 2, 3, 4, 5 denotes No. Of Marks Where 5 denotes Maximum marks And 1 denotes Minimum marks ( B) Form will be raised in April/May every year for last year period. (C) Overall assessment will be given to Top Management in July/August every year.

Employee Satisfaction Survey Assessment Employee Satisfaction Survey has been conducted by HRD department. For this a questionnaire has been made and has distributed among 15 employees of different level i. e. DGM, Mgr, Astt. Mgr, Sr. Engg. Astt. Engg etc. Out of 15 we only got 15 filled questionnaires for which assessment has done and summary has been made which is enclosed. Slab 100 - 79 78 - 58 58 - 38 Assesment Criteria Satisfied Dissatisfied Strongly Dissatisfied No. of Percentag person e (%) 8 53 6 1 0 40 7 0

Below 38 Undecided

Employee Satisfaction Assessment

60
Percentage(%) 50 40 30 20 10 0 7 0

53
40
Satisfied Dissatisfied Strongly Dissatisfied Undecided

Percentage (%)

Percentage (%)

Assessment Criteria

EMPLOYEE SATISFACTION SURVEY RECOMMENDATIONS 1. Proper mechanism for communication for all levels. 2. More thrust is required on superior-subordinate relationship to provide healthy, competitive & professional work 3. More & more discussions should take place between superiors & subordinates. Get together should take place department & company level. 3. Departmentwise meeting should be done & decisions should be communicated down the line. 4. Team work at department level is OK but at organisational level it is not upto the mark. 2. High degree transparency with mutual recognition 3. Respect to everyone because all are important. 4. Facilitate adequate infrastructures which is very important to perform stated responsibilities & duties. 5. Policies & goals should be clear. Their proper meaning not just by words. 6. Policies & goals are short term oriented, long term vision & goals are also must be included. 6. Clarity of authority & responsibility at all levels & implementation of the same without interference or pressure. 7. Organising the annual day and family tour to develop belongingness. 8. Group housing society & family mediclaim policy for employee like Maruti kunj, May field etc. 9. Quality of food & tea can be upgraded & participation of each deptt representative to put their views in council. 9. Canteen facility very poor, to be improved in all aspects i.e. cleanliness, sitting capacity, food quality, tea, coffee etc. 10. More welfare activities are required to develop a cohesive work environment and acceptability of each other in the organisation.These activities may include involvement of employees families. 11. There are no such welfare activities taking plce which needs improvement. 10. Organization must provide a career path to all levels which can reduce our high employe turnover (In last couple of years). 11. Interdepartmental transfers to improve skill of the people & opportunity to do something new in other area. 12. Promotion policy & criteria of qualifications at each levels for promotion. 12. There is no personal motivation in individuals. Things are "just" moving at their own pace on the belief of "sab chalta hai" & "aisa hi hai". 13. Technical training should also be provided. Persons should be trained about the machine before commissioning. Occasional gifts should be provided for good work & recognition at all levels should be there. 12. Occasional gifts should be distributed in their departments & no que should be made. 13. Implementation of performance appraisal programme. 14. Performance oriented awards should be given. 14. Loyalty benefits to long service people to retain good people with organisation. 15. Liquid material movement should be automized. (PDC & GDC) 16. Auto pouring in GDC. 17. Safety & fire training for contact labour. 18. Emergency gates should not be locked. Blankets should be kept in boxes. 19. People care very little about safety. They should be made more concious about safety. environment. on