Professional Documents
Culture Documents
Overcoming Resistance To Change
Overcoming Resistance To Change
Phase I
Denial
Past
Future
Denial phase
Give people time Schedule an information session after the announcement confront organizational members with facts and information explain what to expect
Phase II
Denial
Past
Resistance
Future
Resistance phase
Acknowledge feelings Listen dont try to talk people out of their feelings if you allow people to vent, without retaliation, you build trust
Phase III
Denial
Past
Resistance Explorati on
Future
Exploration phase
Focus on priorities set short-term goals provide training conduct implementation sessions
Phase IV
Denial
Commitm ent
Past
Resistance Explorati on
Future
Commitment phase
Team building Be aware of team members knowledge, skills and workplace preferences
Conclusion
Overcoming resistance to change is an essential part of successfully implementing any change.
Thank you!