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Overcoming resistance to change

-The four phase model

Change & Resistance to change


Change is something that pushes us out of the comfort zone

Resistance to change: is something that pushes us out of the comfort zone

How to overcome resistance to change


A strategy-driven systematic approach to planning and implementing change is necessary to overcome resistance to change This involves a four phase approach and is called the The four phase model of change

Phase I

Denial

Past

Future

Denial phase

Give people time Schedule an information session after the announcement confront organizational members with facts and information explain what to expect

Phase II

Denial

Past
Resistance

Future

Resistance phase

Acknowledge feelings Listen dont try to talk people out of their feelings if you allow people to vent, without retaliation, you build trust

Phase III

Denial

Past
Resistance Explorati on

Future

Exploration phase

Focus on priorities set short-term goals provide training conduct implementation sessions

Phase IV

Denial

Commitm ent

Past
Resistance Explorati on

Future

Commitment phase

Team building Be aware of team members knowledge, skills and workplace preferences

Conclusion
Overcoming resistance to change is an essential part of successfully implementing any change.

Thank you!

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