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  • Idc Ca 270

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    ibnu_zainal4373
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    This specification outlines the requirements for a new customer assistance system with IDC-CA-270. The system must be able to handle at least 10,000 support requests per day through phone, email, chat and social media channels. It needs to resolve 80% of issues on the initial contact through natural language conversations with customers and provide responses within 5 minutes.

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    IDC-CA-270

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    This specification outlines the requirements for a new customer assistance system with IDC-CA-270. The system must be able to handle at least 10,000 support requests per day through phone, email, chat and social media channels. It needs to resolve 80% of issues on the initial contact through natural language conversations with customers and provide responses within 5 minutes.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    8 views1 page

    Idc Ca 270

    Uploaded by

    ibnu_zainal4373
    This specification outlines the requirements for a new customer assistance system with IDC-CA-270. The system must be able to handle at least 10,000 support requests per day through phone, email, chat and social media channels. It needs to resolve 80% of issues on the initial contact through natural language conversations with customers and provide responses within 5 minutes.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
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    Specification IDCCA270

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