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Consumer Rights: Presented By:-Thakkar Mehul K. (11DCE019)
Consumer Rights: Presented By:-Thakkar Mehul K. (11DCE019)
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In India December 24 is celebrated as the National Consumer Day because the Consumer Protection Act, 1986 was created on that day. There are 6 basic rights of consumers.
RIGHT TO SAFETY
Right to be protected against marketing of goods and services which are hazardous to life and property
RIGHT TO INFORMATION
RIGHT TO CHOOSE
The right to be assured, wherever possible, to have access to a variety of goods and services at competitive prices
RIGHT TO BE HEARD
The right to be heard and to be assured that consumer's interests will receive due consideration at appropriate forums
RIGHT TO REDRESS
To seek redressal against unfair trade practices or restrictive trade practices or unscrupulous exploitation of consumers