Professional Documents
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Training & Development Training & Development Training & Development Training & Development
Training & Development Training & Development Training & Development Training & Development
Focus Areas
Leadership Development Customer Awareness Employee involvement /Motivation Innovation Process improvement Change management. Cross cultural awareness
Who is responsible?
TrainingA Process
Pre-Training Training Post Training
Classify Training
Feedback
Deliver Training
Pre-training Phase
To determine the relevance of training to the employees job To ascertain training will make a difference To link improved job performance to Organizational goals
Training Delivery
Task
Design an Induction Training Program for new
entrants What are the 3areas you would suggest are mandatory coverage Objective Familiarization to the organization Duration?
Training Techniques
Informational Presentation Simulation Method Case Studies/Role
Plays/Games/In-basket exercise
On the job training Sensitivity Training Multimedia Training/E-Learning Assessment Centers/Development Centers 360 Degree feedback/Multi-rater process
Gross profit per employee Clearly set objectives & continuous monitoring
Source: Restructuring: Results From the 1996 Benchmarking Forum (ASTD, 1996) Source: Restructuring: Results From the 1996 Benchmarking Forum (ASTD, 1996)
ASTD -- The Top Ten Trends ASTD The Top Ten Trends
Training Trends.
Training Trends.
Trend 5
A dvances in technology will A dvances in technology will revolutionize the w ay training is revolutionize the w ay training is delivered. delivered.
ASTD -- The Top Ten Trends ASTD The Top Ten Trends
Training Trends.
Training Time By Delivery System Training Time By Delivery System
70% 70% 7% 7% 7% 7%
5% 5% 4% 4% 3% 3% 2% 2% 2% 2% 1% 1%
Traditional Classroom Traditional Classroom Other Self-paced Other Self-paced Traditional CBT Traditional CBT AT/Interactive Classroom AT/Interactive Classroom Interactive/multimedia CBT Interactive/multimedia CBT Televised distance learning Televised distance learning Other alternative Other alternative delivery systems delivery systems Internet/network Internet/network distance learning distance learning EPSS EPSS
Source: Restructuring: Results From the 1996 Benchmarking Forum (ASTD, 1996) Source: Restructuring: Results From the 1996 Benchmarking Forum (ASTD, 1996)
ASTD --The Top Ten Trends ASTD The Top Ten Trends
Training Trends.
T rend 6
T raining departm ents w ill find T raining departm ents w ill find new w ay s to deliver services. new w ay s to deliver services.
Training Trends.
Competencies For The Future Competencies For The Future
Industry or corporation awareness Industry or corporation awareness Leadership skills Leadership skills Interpersonal-relationship skills Interpersonal-relationship skills Technological literacy Technological literacy Problem-solving skills Problem-solving skills
continued .. .. .. continued
ASTD -- The Top Ten Trends ASTD The Top Ten Trends Copyright 1996 ASTD Copyright 1996 ASTD
Training Trends.
C om petencies For T he Future C om petencies For T he Future
O rganization understanding O rganization understanding C ontracting skills C ontracting skills B uy-in and advocacy skills B uy-in and advocacy skills C oping skills C oping skills A bility to see the big picture A bility to see the big picture
SS ource:AST D M odels for H um an Perform ance Im provem en t: Ro les, Com petencies, and O utputs (AS TD , ,1996) ource: AST D M odels for H um an Perform ance Im provem en t: Ro les, Com petencies, and O utputs (AS TD 1996)
A STD -- The Top Ten Trends A STD The Top Ten Trends
Training Trends.
Trend 7
Training professionals will focus Training professionals will focus more on interventions in more on interventions in performance improvement. performance improvement.
ASTD -- The Top Ten Trends ASTD The Top Ten Trends
Training Trends..
T ren d 9
C om panies w ill transform into C om panies w ill transform into learning organizations. learning organizations.
A ST D -- T he T op T en T rends A ST D T he T op T en T rends
A S T D -- T h ee T o p T een T re n d ss A S T D T h T o p T n T re n d
C o p yrig h tt 1 9 9 6 A S T D C o p yrig h 1 9 9 6 A S T D
Prom ote people who Prom ote people who dem onstrate dem onstrate capacity to learn capacity to learn
Create forum s to Create forum s to share learnings & share learnings & best practices best practices
Reward flexibility, Reward flexibility, new initiatives and new initiatives and risk taking risk taking
Change performance Change performance appraisals to assess appraisals to assess learning activities and learning activities and outcom es outcom es
Enable people to take Enable people to take responsibility for their own responsibility for their own learning budgets and learning budgets and opportunities opportunities
ASTD -- The Top Ten Trends ASTD The Top Ten Trends
T rend 10
O rg a n iz a tio n a ll e m p h a s is o n O rg a n iz a tio n a e m p h a s is o n h u m a n p e rfo rm a n c e m a n a g e m e n tt h u m a n p e rfo rm a n c e m a n a g e m e n w ill a c c e le ra te .. w ill a c c e le ra te
A S T D -- T h ee T o p T een T re n d ss A S T D T h T o p T n T re n d
C o p yyrig h tt 1 9 9 6 A S T D C o p rig h 1 9 9 6 A S T D
Winning Organisations must move from being just Learning Organinsation to being a Teaching Organisation.
Leadership Engine, Noel Tichy