SUPPLIER PERFORMANCE EVALUATION

Supplier : ACME Ltd Team : John Lewis, Maryvonne Thomas, Laurie Duke
Ref 2 2.1 2.2 2.3 Item Process capability Management system certification Key equipment list Process capability Characteritic 1 Characteritic 2 Characteritic 3 Characteritic 4 Characteritic 5 Gauge R&R Results External laboratories Internal laboratory scope Minimum Requirements Actual result

Date : Total Score % :

Team Priority No. Evaluation (0(0-10) 10) 10 8 8 8 8 8 8 8 0 8 6 4 8 8 8 8 8 8 0 8 Result

May 22 2003 71%

Comments

ISO / TS 16949 > 85% utilisation 1.33 Cpk 1.33 Cpk 1.33 Cpk 1.33 Cpk 1.33 Cpk 10% for SCs ISO 17025 approved Includes all tests required for production control plan

ISO 9000 : 2000 >90% 1.75 1.9 2.1 1.84 3.1 9% n/a Yes

60 32 64 64 64 64 64 64 0 64

2.4 2.5

3 Performance Indicators 3.01 External PPM 3.02 Internal PPM 3.03 Quality Discrepancies 3.04 Repeat Discrepancies 3.05 External rework 3.06 Internal rework 3.07 Supplier PPM 3.08 Warranty PPM 3.09 Delivery % on time 3.10 Supplier delivery performance 3.11 Cost of poor quality 3.12 Productivity (O.E.E)

1% 5% 12 10% n/a 10% 3% 0.10% 98% 98% n/a 60%

1.70% 4.40% 6 12% n/a 5.65% 5% 0.03% 99% 96% No data 72%

6 8 8 8 0 4 6 8 8 6 0 6

4 8 8 6 0 8 4 10 8 6 0 8

24 64 64 48 0 32 24 80 64 36 0 48

Customer referrals

60%

70%

10

80