Network Updater (CNUT) Release 3.20.

19 Release Notes
Issue 1 July 2011

Software Copyrights The Motorola products described in this document may include copyrighted Motorola computer programs. Laws in the United States and other countries reserve for Motorola certain exclusive rights for copyrighted computer programs. Accordingly, any copyrighted Motorola computer programs contained in the Motorola products described in this document may not be copied or reproduced in any manner without the express written permission of Motorola. Furthermore, the purchase of Motorola products shall not be deemed to grant either directly or by implication, estoppels or otherwise, any license under the copyrights, patents or patent applications of Motorola, except for the normal nonexclusive, royalty-free license to use that arises by operation of law in the sale of a product. Disclaimer Please note that certain features, facilities and capabilities described in this document may not be applicable to or licensed for use on a particular system, or may be dependent upon the characteristics of a particular mobile subscriber unit or configuration of certain parameters. Please refer to your Motorola contact for further information. Trademarks Motorola, the Motorola logo, and all other trademarks identified as such herein are trademarks of Motorola, Inc. All other product or service names are the property of their respective owners. Document Copyright 2011 Motorola, Inc. All rights reserved. No part of this document may be reproduced, transmitted, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, without the prior written permission of Motorola, Inc.

Table of Contents
1 2 3 Overview ................................................................................................................. 5 Features New in Release 3.20.19 .......................................................................... 7 Dependencies of Network Updater ....................................................................... 9
3.1 3.2 3.3 Supported Operating Systems ....................................................................................................................9 Required Ports ............................................................................................................................................9 Java Runtime Environment ........................................................................................................................9

Network Updater Software Installation............................................................... 11

4.1 4.2 4.3 General Installation Information ..............................................................................................................11 Launching Installation or Upgrade on Windows......................................................................................11 Launching Installation or Upgrade on Red Hat Linux..............................................................................11

Issues in Network Updater Operation ................................................................ 13

5.1 5.2 5.3 5.3.1 5.3.2 Issues Resolved With This Software Release...........................................................................................13 Issues Acknowledged With This Software Release .................................................................................13 Caveats That Apply to This Software Release .........................................................................................14 HTML Entity Symbols Problematic ....................................................................................................14 Semicolons Problematic in External Tools and Radios Passwords......................................................14

Additional Information and Support ................................................................... 15

CNUT Release 3.20.19 Release Notes

Issue 1 July 2011

Overview
The Motorola Network Updater Tool (CNUT) is a free-of-charge tool that applies packages to upgrade the following device types:

Users may upgrade to CNUT 3.20.19 from any previous release except 1.0.

CNUT Release 3.20.19 Release Notes

Issue 1 July 2011

Features New in Release 3.20.19

Network Updater Release 3.20.19 introduces support for the following device firmware upgrades: Release 11.1 in PMP 100, 400, 430, and 500 APs and SMs PTP 110, 120, 130, 200, and 230 BHs Master Slave PMP 320 APs PMP 320 CPE devices

Releases 10.6 and 10.7 in PTP 230 OFDM BHUL and BH10

Release e2.1.2 in

CNUT Release 3.20.19 Release Notes

Issue 1 July 2011

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3.1

Dependencies of Network Updater

Supported Operating Systems
Network Updater Release 3.20.19 does not support Red Hat Linux v9 or Enterprise Linux v3, which are both out-of-date according to Red Hat's own documentation. Although nothing direct prevents their use, this release is not tested for use with these OSs, and customer support will not be able to provide support to customers who are using one of these out-of-date operating systems. Release 3.20.19 expressly supports Windows Platforms (32-bit OS) Windows 2000 Windows Server 2003 Windows XP or XP Professional Version 4 Version 5

Red Hat Enterprise Linux (32-Bit OS)

This release may successfully function on 64-bit versions of these OSs, but has not been tested on them and, consequently, is not supported on them.

3.2

Required Ports
Release 3.20.19 requires the following ports to be open on the host device: ftp, Ports 20 (active) and 21 (active and passive) in TCP tftp, Port 69 in UDP telnet, Port 23 in TCP http, Port 80 in TCP snmp, Port 161 in UDP for enabling/disabling SM autoupdate, Port 2501 in UDP

3.3

Java Runtime Environment

Since the external tools in Release 3.20.19 require that JRE Version 1.5 or later is running on the host machine, the installation tool for this release loads a proper version of JRE.

CNUT Release 3.20.19 Release Notes

Issue 1 July 2011

Network Updater Software Installation

The Network Updater Release 3.20.19 installation tool successfully runs without preconditions on either a machine without Network Updater or a machine that has a previous version of it installed.

4.1

General Installation Information

The Network Updater Release 3.20.19 installation is a single-file Install Anywhere process. The installation file can be downloaded from http://motorola.wirelessbroadbandsupport.com/software/. The operator downloads either the Windows version (.exe) or the Red Hat Linux version (.bin) of the installer. When the operator double-clicks on the installation file, the wizard assists the operator through the installation. Release 3.20.19 automatically detects whether a previous release of Network Updater is already installed and, if it detects one, prompts the operator to upgrade the Network Updater installation on their computer. This is the recommended installation practice, because the tool in this case automatically imports existing preferences and external tools that were associated with the previous release of Network Updater into the Release 3.20.19 installation.
note ............. Operators who are still running CNUT 1.0 should uninstall it before installing Network Updater Release 3.20.19.

Full details about Release 3.20.19 installation are provided in the section titled "Installation" in Network Updater (CNUT) Release 3.20.19 On-line Help.

4.2

Launching Installation or Upgrade on Windows

To run the installation on any supported Windows platform, download the file setupCNUT_3_20_19.exe to your local computer and double-click on the file name to execute it.

4.3

Launching Installation or Upgrade on Red Hat Linux

To run the installation on any supported Linux platform, download the file setupCNUT_3_20_19.bin. Before running the installer in Linux, change the permissions on the downloaded setup file by executing the following command:
chmod +x setupCNUT_3_20_19.bin

Then, to run the installer, execute the following command:

setupCNUT_3_20_19.bin i console

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CNUT Release 3.20.19 Release Notes

Issue 1 July 2011

5
5.1

Issues in Network Updater Operation

Issues Resolved With This Software Release
The following issues are resolved in Network Updater Release 3.20.19:
Issue Description of Resolved Issue The Gather SM Passwords and Extract IP Address and SNMP Settings option specifies whether the Network Updater should automatically attempt to discover SM IP addresses and SNMP community string information for SNMP v1 and v2c SMs. However, it does not work for v3 SMs. This is no longer required. It continues to require that you be logged in as root or execute the launcher as a superuser. Item ID 0016317

The Gather SM Passwords and Extract IP Address and SNMP Settings option does not work. The launch script for the application in Linux requires a dos2unix conversion.

0016276

5.2

Issues Acknowledged With This Software Release

The following issues are acknowledged in Network Updater Release 3.20.19:
Issue Description of Acknowledged Issue As a result of a known issue in Java 1.4 through 1.6 (Bug #4847375), the Create New Folder button in the Windows Save dialog is grayed out ( ) Item ID 0009787

The Create New Folder option is unavailable for saving a network archive file.

The encryption type not available from certain SMs.

while Save In is set to My Documents. when Save In has been set to My Documents and then changed to Desktop. 0008122

Network Updater relies on the link table in the radio to display the encryption type of the radio. Certain SMs (for example, those that operate on System Release 9.0) do not include this as a field in their link tables. The workaround for this problem is to upgrade the system release in these radios to the current release. However, there is no risk that Network Updater would upgrade such a radio with the wrong encryption package, because it correctly discovers the encryption type as it discovers the SM through its IP address.

Sometimes a page is absent from the customer support information that the support tool assembles.

The output of the Gather Customer Support Information Tool may omit a page of data that the design of this tool intended to include. Some of this data, including VLAN configuration and membership and the results of link tests, typically could be significant in support efforts.

0002583

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Issue 1 July 2011

CNUT Release 3.20.19 Release Notes

Issue If you move an SM out of its auto-detected tree branch, but not back into it. The maximized Network Updater GUI obscures the Windows task bar. The Restore (resize) function sometimes does not work on the maximized state of the Network Updater GUI.

Description of Acknowledged Issue This has been documented in the Network Updater On-Line Help file under "EditMove Selected Network Elements." As a result of known issues in Java (Bug #4737788 and 4472411), the GUI overlays and hides the Windows task bar until the GUI is resized (restored) to its last previous size. As a result of known issues in Java (Bug #4737788 and 4472411), the GUI sometimes cannot be restored to its last previous size from the maximized state. When this occurs, you may move the maximized window by a distance that is sufficient to allow manually resizing it.

Item ID 0002566

0002321

0000971

5.3
5.3.1

Caveats That Apply to This Software Release

The following caveats apply to, or continue to apply in, this release.

HTML Entity Symbols Problematic

Because of how Network Updater processes passwords, HTML entity symbols (special characters such as, but not limited to ~, !, and @, , , , , , , and ) as characters in configured passwords typically prevent the associated user from logging into Network Updater. Although a particular symbol may not prevent log in, all operators are advised to ensure that none of passwords associated with users, even the root user, contain any of the entity symbols. Similarly, the inclusion of these special characters in the values of the Site Name, Site Location, and Site Contact fields typically causes processing problems for Network Updater storage as XML data and should be avoided.

5.3.2

Semicolons Problematic in External Tools and Radios Passwords

Network Updaters external tool interface uses a semicolon delimited list to pass input parameters to the external tools. One of the input parameters is the radio password. If a radio password contains a semicolon, and that element is selected to be manipulated by an external tool (either a customer supplied external tool or one of the tools included with the Network Updater installation), issues may be encountered in the proper processing of the tool and/or element. To work around this issue where External Tools usage is desired, the user should change the passwords on the network elements, such that they do not contain semicolons.

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CNUT Release 3.20.19 Release Notes

Issue 1 July 2011

Additional Information and Support

Support for Network Updater can be obtained from the following sources: Network Updater (CNUT) On-Line Help Motorola wireless broadband web site: http://motorola.wirelessbroadbandsupport.com/support/ Motorola wireless broadband Community Forum: http://motorola.wirelessbroadbandsupport.com/support/community/ Motorola Technical Support. All of these contacts are available 7 days a week, 24 hours a day.

note ............. Since Network Updater is a tool that we provide free of charge to our customers, we ask your patience through any delay of our response to your inquiry.

Country or Region United States Canada Denmark France Germany Italy Lithuania Netherlands EMEA Norway Portugal Spain Russia Saudi Arabia South Africa United Kingdom All other EMEA NA

Phone +1 866-961-9288 043682114 0157323434 06950070204 0291483230 880 030 828 0202061404 24159815

Email technical-support@canopywireless.com

essc@motorolasolutions.com 0217616160 0912754787 810 800 228 41044 800 844 5345 0800981900 0203 0277499 +420 533 336 946

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Issue 1 July 2011

CNUT Release 3.20.19 Release Notes

Country or Region Argentina Brazil LACA Colombia Mexico Peru All other LACA Australia northern China southern China China, local DID Hong Kong India Japan Japan, PSTN APAC South Korea Malaysia New Zealand Philippines Singapore Taiwan Thailand Indonesia All other APAC

Phone 0800-666-2789 0800-891-4360 01-800-912-0557

Email

technical-support@canopywireless.com 001-800-942-7721 0800-70-086 +420 533 336 946 1 800 457 439 10 800 713 0885 10 800 130 0867 +86 21 6108 6109 30 027 861 000 800 100 3098 221626765 (81) 335 708 643 080 681 0880 1 800 812 384 0 800 448 472 63 29 003 057 64 155 110 00 801 14 8690 001 800 441 0950 001 803 015 20 20530 +420 533 336 946 EMS-EICC-RM@motorolasolutions.com

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