Professional Documents
Culture Documents
Improving communication between the patient and the office practice through new information technologies seems an obvious goal for office-based physicians. However, the skills and attitudes of a technology sophisticated office practice must be matched by the abilities and readiness of patients in order to successfully improve communication. There is little doubt that patients are increasingly taking advantage of the computer and internet for health-related reasons On the other hand, the gap between persons with effective access to information technology versus those with limited or no access, the socalled "digital divide", is well acknowledged. One obvious domain for technology partnership between patient and practice is that of computer-assisted patient education. With the limited time allotted the office encounter, and the multiple educational tasks assigned to the office-based clinician, patient education websites might compensate as education extenders for busy clinicians. Early advocates for referring patients to the internet for patient education have suggested that physicians might best assist their patients by serving as guides to help find accurate and reliable internet resources. How often clinicians offer "information prescriptions" for patient education websites, and how often patients actually view and learn from those sites is not known. Whether offering a patient computer -assisted education experience carried out in the office is more practical and more reliable than sending the patient home with the information prescription deserves consideration. A second domain for better technology partnership between the patient and the office practice is in managing access to care. Internet-based appointment systems, within web portals or as stand-alone software, offer a more patient-centered means of improving efficiency and convenience than do traditional phone systems.The advent of text messaging offers another approach that takes advantage of the increasing prevalence of the cellular telephone. As a safety net clinic serving an urban, indigent population, we questioned the importance of technological interfaces with our patients compared with more affluent clinics. We were particularly interested in determining whether the clinic needed a better web presence for the purposes of patient education, and whether patients could schedule appointments or communicate with office staff through the internet or cell phone text messages.
Northwest Community Hospital (NCH) is a 488-bed hospital in Arlington Heights, IL. Approximately 1,100 RNs are employed by the hospital and 43% have been educated at the baccalaureate level. In February 2006, NCH was awarded Magnet status by the American Nurses Credentialing Center (ANCC) and received an exemplar from ANCC for the Nursing Research Fellow ship Program. The journey to Mag net began in 2002 when the chief nurse executive (CNE) met with the nursing leaders to dialogue about the process. NCH has a long history of having a professional practice environment where registered nurses (RNs) are engaged in participative decision making via the nursing practice councils. Additionally, the RN turnover and vacancy rates have been below the national average. The Fourteen Forces of Magnetism were reviewed and the nursing leaders felt confident that supporting evidence was in place to substantiate written narratives in terms of dissemination, sustainability, and enculturation in all areas except those related to re search and evidence-based practice. To meet the ANCC Magnet standards for research and evidence-based practice and to develop a strong research infrastructure, numerous initiatives were implemented. For example, journal clubs were expanded to all nursing units, the Iowa Model of Evidence-Based Practice was selected to provide a consistent model for the various evidence-based practice projects, and the Nursing Research Council (NRC) was created (Turkel, Reidinger, Ferket, & Reno, 2003). The CNE was committed to raising the bar for research in the community hospital setting by having direct care RNs serve as principal investigators for clinical nursing re search studies. The process for the development and related outcomes of the Nursing Research Fellowship Program, which was established in 2005 to advance excellence related to professional nursing practice and research, is described.
Cow's milk is not part of the traditional Chinese diet. But few kids in this study drank no milk: at the age of three, 68% were drinking it every day, as were 45% at age five.