Anthony V.

Rioles
arioles2@springfieldcollege.edu (401) 575-2347

Permanent Address 10 Park Street Coventry, RI 02816

Present Address 263 Alden Street, Box 0524 Springfield, MA 01109

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EDUCATION Springfield College, Springfield, MA Bachelor of Science in Sport Management, Minor in Business, May 2013 GPA: 3.3 SPORT MANAGEMENT EXPERIENCE Internship with the Tampa Bay Rays, St. Petersburg, FL (Spring 2013) -Assist season ticket specialists and other staff in everyday tasks -Help with season ticket holder meetings and tours at the Tropicana Field -Experience with the CRM software Archtics (uses and advantages) -Experience with the relationships of the smaller departments within the whole Sales and Service department -Bill Guertin (Stadium Gorilla) sales training. Internship for NECBL team, the Keene Swamp Bats in Keene, NH. (Summer 2012) -Approximately 650 hours of work completed, including game day operations for 25 games and more -Ran Hire a Swamp Bat program, coordinated at least 1household job for 14 players in the community -Wrote weekly pieces for local newspapers such as the Keene Sentinel throughout the season -Created and carried out radio ads for team promotions -Managed games sponsored by G. Housen and Keene Chamber of Commerce -Worked 25 appearances in the community at elementary schools (reading program), nursing homes, etc. -Gathered and organized all receipts from credit cards purchases for the Swamp Bat Team this season Internship completed at Westfield High School & Coventry High School (Spring 2011) -120 hours completed -Hours accomplished with head wrestling coach and two Athletic Directors RELEVANT WORK EXPERIENCE Western Mass. Product Ambassador/Merchandiser for G. Housen & Company Inc. (Summer/Fall 2012) -Find local events for samplings and/or sales tent promotions -Work those events and other similar events throughout southern New England -Maintain relationships with all Pride Marts delivered to in the greater Springfield area -Supervisor: Jen English (603) 209-2788 & Gary Bassett (413) 218-6915 State of Rhode Island Department of Environmental Management (Summer of 2011 & 2012) - Ocean front lifeguard at East Matunuck State Beach -Lifeguard Captain: Tim: (401) 932-8865 Town of Coventry Parks & Recreation Dept. (Summer 2010) -Camp Counselor, Supervising minimum of 20-25 kids at a time at camp and during field trips -Supervisor: Karen Rapoza: (401) 330-0572 VOLUNTEER EXPERIENCE -Worked Special Olympics Volleyball Tournament (Spring 2012) - Ushered Hoophall Classic held at Springfield College in (January 2010) - Worked RI JV/Freshman high school wrestling state tournament (Winter 2007, 2008, 2009) - Worked Rhode Island Wrestling Association (RIWA) tournaments (Winter 2006, 2007, 2008, 2009) RELEVANT COURSE WORK - Developed and gave 15 minute presentation on improving customer service for Summer Collegiate Baseball Teams - Completed a case study on all major problems in youth sports, and developed solutions for those problems in the role of youth coaching specialist for a fictitious Parks and Recreation Department REFERENCES Robert Accorsi Professor at Springfield College Springfield, Massachusetts (413) 748-3273

Kevin Watterson President of Keene Swamp Bats & G.Housen Keene, New Hampshire (603) 731-5240