Airline On Time Performance 2010 2011

Australian Government
Department of Infrastructure and Transport

Bureau of Infrastructure, Transport and Regional Economics
S TAT I S T I C A L R E P O R T
Aviation
Domestic airline on time performance 2010-11
Commonwealth of Australia 2011

ISSN
18320759
This work is copyright and the data contained in this publication should not be reproduced or
used in any form without acknowledgement.
Enquiries
Bureau of Infrastructure, Transport and Regional Economics
GPO Box 501
Canberra ACT 2601
Telephone:
02 6274 7790
Facsimile:
02 6274 7727
Website:
www.bitre.gov.au
Email:
avstats@infrastructure.gov.au
This publication, including a spreadsheet of the timeseries data, can be downloaded from the
BITRE website: http://www.bitre.gov.au/info.aspx?ResourceId=214&NodeId=104.
Disclaimers
BITRE seeks to publish its work to the highest professional standards. However, it
cannot accept responsibility for any consequences arising from the use of
information herein. Readers should rely on their own skill and judgment in applying
any information or analysis to particular issues or circumstances.
ii
Foreword
The Bureau of Infrastructure, Transport and Regional Economics (BITRE) monitors the
punctuality and reliability of major domestic airlines operating between Australian airports. The
purpose of this is to allow for evaluation of overall industry and individual airline performance,
so that consumers of air travel can make informed decisions.
The following domestic airlines reported this data monthly to the BITRE during 2010-11:
Jetstar, Qantas, QantasLink, Regional Express, Skywest Airlines, Tiger Airways and Virgin
Australia. Data has been gathered since November 2003, although some airlines commenced
reporting since then, including Jetstar which first reported in May 2004, MacAir in July 2005
and Tiger Airways in April 2008. MacAir ceased operations in February 2009 and data was not
received for December 2008 or January 2009.
Information presented in this report is for Australian domestic routes for which the passenger
load averaged 8000 or more passengers per month over the previous six months, and where
two or more airlines operated in competition on those routes. 52 routes met these criteria for
all twelve months in 2010-11 and another 3 routes did so for a shorter period of the year.
Over time, routes which meet these criteria change as airline networks and traffic levels vary.
Participating airlines report their overall monthly network performance where this is possible.
Total industry figures encompass all services operated by reporting airlines only. These
airlines collectively carried over 95 per cent of total domestic passengers (regular public
transport only) in 2010.
The method of capturing on time performance varies between airlines utilising different
recording systems. Jetstar and Qantas jet aircraft use Aircraft Communication Addressing and
Reporting System (ACARS) to electronically measure on time performance. Regional Express,
Skywest, Tiger Airways, Virgin Australia and the Qantas non-jet fleet record on time
performance manually using records from pilots, gate agents and/or ground crews.
After initial data is collected, aggregate reports are audited internally by participating airlines
prior to publication.
Reports and detailed time series data in Microsoft Excel spreadsheet format are available from
the BITRE website at: http://www.bitre.gov.au/info.aspx?ResourceId=214&NodeId=104.
iii
Contents
.................................................................................................... Page
Industry performance ........................................................................................ 1
Individual routes .............................................................................................. 8
Airports ......................................................................................................... 22
Definitions ..................................................................................................... 28
Industry performance
For the year ended June 2011, on time performance over all routes operated by participating
airlines (Jetstar, Qantas, QantasLink, Regional Express, Skywest Airlines, Tiger Airways and
Virgin Australia) averaged 80.6 per cent for on time departures, and 78.8 per cent for on time
arrivals. Cancellations for 2010-11 represented 1.6 per cent of all scheduled flights. The
equivalent figures for 2009-10 were 85.6 per cent for departures, 84.4 per cent for arrivals
and 1.0 per cent for cancellations.
The long term average performance for all routes since reporting commenced in November
2003 is 84.4 per cent for on time departures and 83.1 per cent for on time arrivals.
Cancellations averaged 1.2 per cent of all scheduled flights.
On time performance tracked around 87 per cent for the period before June 2007. There was
then a noticeable decrease to 79 per cent for the period from June 2007 to December 2008.
For the period January 2009 to June 2010, on time performance rose back up to 85 per cent
but has dropped back down to 80 per cent for the latest year (see Figure 1). On time
performance in 2010-11 was affected by adverse weather conditions on the East Coast during
December 2010 and January 2011 in particular followed by the extreme weather conditions
experienced in February 2011 with cyclones Yasi and Carlos and finally in June 2011 by the
volcanic ash cloud from Chile.
Of the major domestic airlines, Qantas achieved the highest level of on time departures for
2010-11 at 83.8 per cent, followed by Virgin Australia at 79.9 per cent, Jetstar at 77.1 per
cent and Tiger Airways at 65.9 per cent. The regional airlines were led by Regional Express at
86.2 per cent, Skywest at 85.8 per cent and QantasLink at 78.5 per cent.
Qantas also achieved the highest on time arrivals among the major domestic airlines at 83.1
per cent, followed by Virgin Australia at 78.7 per cent, Jetstar at 77.3 per cent and Tiger
Airways at 65.9 per cent. Skywest was the best performing regional airline for on time arrivals
at 85.1 per cent, followed by Regional Express at 81.3 per cent, and QantasLink at 74.8 per
cent.
Tiger Airways had the highest percentage of cancellations for 2010-11 at 3.0 per cent, while
Skywest had the lowest at 0.3 per cent.
Of the 52 routes which met the criteria for on time performance reporting for all twelve
months in 2010-11, the Adelaide-Port Lincoln route had the highest percentage of on time
departures (92.6 per cent) and the highest percentage of on time arrivals (89.7 per cent). The
Sunshine Coast-Melbourne route had the lowest percentage of on time departures (56.2 per
cent) and the lowest percentage of on time arrivals (63.9 per cent).
Cancellations were highest on the Rockhampton-Brisbane route at 4.4 per cent, followed by
Brisbane-Rockhampton at 4.0 per cent, Canberra-Sydney at 3.5 per cent and
Melbourne-Sydney, Sydney-Melbourne and Sydney-Canberra each at 3.2 per cent.
Of the airports with on time performance reporting for all twelve months in 2010-11,
Port Lincoln Airport recorded the highest percentage of on time departures (91.8 per cent) and
the highest percentage of on time arrivals (89.7 percent). Sunshine Coast Airport recorded the
lowest percentage of on time departures (66.7 per cent) and Albury Airport recorded the
lowest percentage of on time arrivals (73.9 per cent). These figures only refer to reported
routes and do not cover all flights at these airports.
BITRE | Domestic Airline On Time Performance 2010-11
Table 1
On time performance for the year ended June 2011 Total Industry
Sectors
Departures On Time
Arrivals On Time
Scheduled
Flown
No.
No.
No.
Jetstar
66 956
65 992
50 855
77.1
50 999
77.3
964
1.4
Qantas
121 412
119 591
100 227
83.8
99 431
83.1
1 821
1.5
Q
QantasLink
101 259
99 309
77 986
78.5
74 311
74.8
1 950
1.9
Regional Express
64 940
64 677
55 750
86.2
52 588
81.3
263
0.4
Skywest
12 121
12 089
10 372
85.8
10 291
85.1
32
0.3
Tiger Airways
20 775
20 153
13 271
65.9
13 280
65.9
622
3.0
Virgin Australia
140 245
137 444
109 806
79.9
108 154
78.7
2 801
2.0
All Airlines
527 708
519 255
418 267
80.6
409 054
78.8
8 453
1.6
1 Total airline network data (including routes not shown in this report).
1.
report)
Table 2
Top ten routes for on time performance for the year ended June 2011
(covers participating airlines only and routes reported for all twelve months)
Departures
Arrivals
On Time
(%)
Route
Route
On Time
(%)
Adelaide-Port Lincoln
92.6
89.7
Port Lincoln-Adelaide
91.8
89.4
Canberra-Brisbane
89.3
Brisbane-Canberra
89.0
Perth-Port Hedland
88.8
Gold Coast-Adelaide
88.6
Perth-Newman
88.5
Adelaide-Gold Coast
88.5
C
Cairns-Brisbane
b
88.4
88
4
Adelaide-Perth
d l d
h
88.5
88
5
Adelaide-Gold Coast
88.4
Adelaide-Canberra
87.4
Perth-Kalgoorlie
88.1
Brisbane-Adelaide
87.4
Perth-Darwin
87.7
Perth-Port Hedland
87.1
Mildura-Melbourne
87.5
Darwin-Perth
86.9
Table
bl 3
Top ten airports
i
ffor on time
i
performance
f
ffor the
h year ended
d d June 20
2011
(covers participating airlines only and routes reported for all twelve months)
Departures
Airport
Cancellations
Arrivals
On Time
(%)
Airport
On Time
(%)
Port Lincoln
91.8
Port Lincoln
89.7
Mildura
87.5
Port Hedland
87.1
Newman
87.0
Newman
86.0
Adelaide
85.9
Kalgoorlie
85.9
Port Hedland
85.6
Karratha
85.5
Canberra
84.9
Adelaide
84.6
Kalgoorlie
83.9
Canberra
82.9
Wagga Wagga
83.5
Perth
81.8
Karratha
83 2
83.2
Townsville
81 4
81.4
Perth
83.1
Dubbo
80.2
Total industry on time performance

Figure 1
On time performance (by month from June 2006)Total Industry
Arrivals/Departures on time (per cent)
100
Departures on time have averaged 87.5% for the period before June 2007, 79.6%
for the period June 2007 to December 2008, 85.4% for the period January 2009 to
June 2010 and 80.6% for the period July 2010 to June 2011.
95
90
85
80
75
70
Arrivals on time have averaged 86.6% for the period before June 2007, 77.7% for the
period June 2007 to December 2008, 84.3% for the period January 2009 to June 2010
and 78.8% for the period July 2010 to June 2011.
65
Apr-10
Jun-10
Aug-10
Oct-10
Dec-10
Feb-11
Apr-11
Jun-11
Apr-10
Jun-10
Aug-10
Oct-10
Dec-10
Feb-11
Apr-11
Jun-11
Dec-09
Oct-09
Aug-09
Feb-10
Figure 2
Feb-10
Departures
Jun-09
Apr-09
Feb-09
Oct-08
Dec-08
Jun-08
Aug-08
Apr-08
Feb-08
Oct-07
Dec-07
Jun-07
Aug-07
Apr-07
Feb-07
Oct-06
Dec-06
Jun-06
Aug-06
60
Arrivals
Cancellations (by month from June 2006)Total Industry
6.0
5.0
3.0
2.0
1.0
Dec-09
Oct-09
Jun-09
Aug-09
Apr-09
Feb-09
Oct-08
Dec-08
Jun-08
Aug-08
Apr-08
Feb-08
Dec-07
Oct-07
Aug-07
Jun-07
Apr-07
Feb-07
Dec-06
Oct-06
Aug-06
0.0
Jun-06
(per cent)
4.0
Cancellations
Oct-06
Departures
Arrivals
Cancellations
Jun-11
Apr-11
Feb-11
Dec-10
Oct-10
Aug-10
Jun-10
Apr-10
Feb-10
Dec-09
Jun-06
Jun-11
Apr-11
Feb-11
Dec-10
Oct-10
Aug-10
Jun-10
Apr-10
Feb-10
Dec-09
Oct-09
Aug-09
Jun-09
Apr-09
Feb-09
Dec-08
Oct-08
Aug-08
Jun-08
Apr-08
Feb-08
Dec-07
Oct-07
Aug-07
Jun-07
Apr-07
Feb-07
Dec-06
Oct-06
8.0
95
7.0
90
6.0
85
5.0
80
4.0
75
3.0
70
2.0
65
1.0
60
0.0
100
8.0
95
7.0
90
6.0
85
5.0
80
4.0
75
3.0
70
2.0
65
1.0
60
0.0
Cancellations (per cent)
100
Arrivals
Oct-09
Aug-09
Jun-09
Apr-09
Feb-09
Departures
Dec-08
Oct-08
Aug-08
Jun-08
Apr-08
Feb-08
Dec-07
Oct-07
Aug-07
Jun-07
Apr-07
Feb-07
Dec-06
Figure 4
Aug-06
Figure 3
Aug-06
Jun-06
Major domestic airlines on time performance

On time performance (by month from June 2006)Jetstar
Cancellations
On time performance (by month from June 2006)Qantas
Jun-06
Departures
Arrivals
Jun-11
Apr-11
Feb-11
Dec-10
Oct-10
Aug-10
Jun-10
Apr-10
Feb-10
Dec-09
Jun-06
Oct-06
Jun-11
Apr-11
Feb-11
Dec-10
Oct-10
Aug-10
Jun-10
Apr-10
Feb-10
Dec-09
Oct-09
Aug-09
Jun-09
Apr-09
Feb-09
Dec-08
Oct-08
Aug-08
Jun-08
Apr-08
Feb-08
Dec-07
Oct-07
Aug-07
Jun-07
Apr-07
Feb-07
Dec-06
95
90
6.0
85
80
5.0
75
4.0
70
3.0
65
60
1.0
55
0.0
100
8.0
95
7.0
90
6.0
85
5.0
80
4.0
75
3.0
70
2.0
65
1.0
60
0.0
100
Arrivals
Oct-09
Aug-09
Jun-09
Apr-09
Feb-09
Dec-08
Departures
Oct-08
Aug-08
Jun-08
Apr-08
Feb-08
Dec-07
Oct-07
Aug-07
Jun-07
Apr-07
Feb-07
Dec-06
Oct-06
Figure 6
Aug-06
Figure 5
Aug-06
On time performance (by month from June 2006)Tiger Airways
Cancellations in June 2011 = 16.5%

8.0
7.0
2.0
Cancellations
Tiger Airways commenced reporting in April 2008.
On time performance (by month from June 2006)Virgin Blue
Cancellations
Departures
Arrivals
Cancellations
Jun-11
Apr-11
Feb-11
Dec-10
Oct-10
Aug-10
Jun-10
Apr-10
Feb-10
Dec-09
Jun-11
Apr-11
Feb-11
Dec-10
Oct-10
Aug-10
Jun-10
Apr-10
Feb-10
Dec-09
Oct-09
Aug-09
Jun-09
Apr-09
Feb-09
Dec-08
Oct-08
Aug-08
Jun-08
Apr-08
Feb-08
Dec-07
Oct-07
Aug-07
Jun-07
Apr-07
Feb-07
Dec-06
Oct-06
Aug-06
8.0
95
7.0
90
6.0
85
5.0
80
4.0
75
3.0
70
2.0
65
1.0
60
0.0
100
8.0
95
7.0
90
6.0
85
5.0
80
4.0
75
3.0
70
2.0
65
1.0
60
0.0
100
Arrivals
Oct-09
Aug-09
Jun-09
Apr-09
Feb-09
Dec-08
Departures
Oct-08
Aug-08
Jun-08
Apr-08
Feb-08
Dec-07
Oct-07
Aug-07
Jun-07
Apr-07
Feb-07
Dec-06
Figure 8
Oct-06
Jun-06
Figure 7
Aug-06
Jun-06
Major regional airlines on time performance

On time performance (by month from June 2006)QantasLink
Cancellations
On time performance (by month from June 2006)Regional Express
Jun-06
Oct-06
Jun-07
Departures
Arrivals
Jun-11
Apr-11
Feb-11
Dec-10
Oct-10
Aug-10
Jun-10
Apr-10
Feb-10
Dec-09
Oct-09
Aug-09
Jun-09
Apr-09
Feb-09
Dec-08
Oct-08
Aug-08
Jun-08
Apr-08
Feb-08
Dec-07
Oct-07
Aug-07
Cancellations in March 2007 = 8.1%
95
7.0
90
6.0
85
5.0
80
4.0
75
3.0
70
2.0
65
1.0
60
0.0
100
Apr-07
Feb-07
Dec-06
Figure 9
Aug-06
On time performance (by month from June 2006)Skywest

8.0
Cancellations
Individual routes
On time performance is reported for all routes where the passenger load averages over 8000
passengers per month over the previous six months, and where two or more airlines operate
in competition on those routes. There are now 53 routes which meet this definition. Over
time, however, routes which meet this definition may change as airline networks and traffic
levels vary.
Sectors
Departures
On Time
Cancellations
Arrivals
On Time
Sched.
Flown
No.
No.
No.
Adelaide-Brisbane
Jetstar
361
Qantas
1,251
116
Tiger Airways
1,084
Virgin Australia
357
1,244
116
1,065
277
1,136
109
905
77.6
91.3
94.0
85.0
284
1,051
106
891
79.6
84.5
91.4
83.7
4
7
0
19
1.1
0.6
0.0
1.8
2,812
2,782
2,427
87.2
2,332
83.8
30
1.1
553
353
549
350
495
278
90.2
79.4
493
293
89.8
83.7
4
3
0.7
0.8
906
899
773
86.0
786
87.4
0.8
Adelaide-Gold Coast
360
Jetstar
120
Tiger Airways
364
Virgin Australia
357
120
359
321
88
330
89.9
73.3
91.9
322
90
328
90.2
75.0
91.4
3
0
5
0.8
0.0
1.4
844
836
739
88.4
740
88.5
0.9
Adelaide-Melbourne
816
Jetstar
Qantas
3,472
QantasLink
205
1,140
Tiger Airways
3,126
Virgin Australia
803
3,436
198
1,123
3,093
608
2,892
180
929
2,605
75.7
84.2
90.9
82.7
84.2
582
2,900
165
904
2,520
72.5
84.4
83.3
80.5
81.5
13
36
7
17
33
1.6
1.0
3.4
1.5
1.1
8,759
8,653
7,214
83.4
7,071
81.7
106
1.2
363
1,349
746
360
1,337
735
314
1,148
615
87.2
85.9
83.7
319
1,201
632
88.6
89.8
86.0
3
12
11
0.8
0.9
1.5
2,458
2,432
2,077
85.4
2,152
88.5
26
1.1
QantasLink
1,176
2,508
Regional Express
1,152
2,498
1,013
2,367
87.9
94.8
964
2,311
83.7
92.5
24
10
2.0
0.4
3,684
3,650
3,380
92.6
3,275
89.7
34
0.9
847
3,305
470
1,802
835
3,272
457
1,782
695
2,915
382
1,386
83.2
89.1
83.5
77.8
616
2,861
370
1,415
73.8
87.4
81.1
79.4
12
33
13
20
1.4
1.0
2.8
1.1
6,424
6,346
5,378
84.7
5,262
82.9
78
1.2
All Airlines
Adelaide-Canberra
Qantas
Virgin Australia
All Airlines
All Airlines
All Airlines
Adelaide-Perth
Jetstar
Qantas
Virgin Australia
All Airlines
All Airlines
Adelaide-Sydney
Jetstar
Qantas
Tiger Airways
Virgin Australia
All Airlines

Sectors
Departures
On Time
Cancellations
Arrivals
On Time
Sched.
Flown
No.
No.
No.
1,350
1,302
717
1,337
1,291
701
955
1,057
580
71.4
81.9
82.7
938
1,008
557
70.2
78.1
79.5
13
11
16
1.0
0.8
2.2
3,369
3,329
2,592
77.9
2,503
75.2
40
1.2
Alice Springs-Melbourne
Qantas
123
63
Tiger Airways
123
63
(To October 2010 only)

102
82.9
115
35
55.6
40
93.5
63.5
0
0
0.0
0.0
155
83.3
0.0
(From October 2010 only)

244
89.4
244
221
81.3
235
89.4
86.4
2
2
0.7
0.7
Albury-Sydney
QantasLink
Regional Express
Virgin Australia
All Airlines
All Airlines
186
186
275
274
273
272
549
545
465
85.3
479
87.9
0.7
449
947
417
442
944
412
333
714
292
75.3
75.6
70.9
342
662
311
77.4
70.1
75.5
7
3
5
1.6
0.3
1.2
1,813
1,798
1,339
74.5
1,315
73.1
15
0.8
Brisbane-Adelaide
359
Jetstar
Qantas
1,250
117
Tiger Airways
1,083
Virgin Australia
357
1,241
115
1,071
293
1,066
91
900
82.1
85.9
79.1
84.0
295
1,122
83
932
82.6
90.4
72.2
87.0
2
9
2
12
0.6
0.7
1.7
1.1
2,809
2,784
2,350
84.4
2,432
87.4
25
0.9
1,088
1,430
1,760
1,076
1,421
1,745
846
1,191
1,501
78.6
83.8
86.0
873
1,267
1,507
81.1
89.2
86.4
12
9
15
1.1
0.6
0.9
4,278
4,242
3,538
83.4
3,647
86.0
36
0.8
Brisbane-Canberra
Qantas
1,687
QantasLink
187
1,402
Virgin Australia
1,676
180
1,381
1,506
143
1,172
89.9
79.4
84.9
1,544
144
1,192
92.1
80.0
86.3
11
7
21
0.7
3.7
1.5
3,276
3,237
2,821
87.1
2,880
89.0
39
1.2
365
366
363
363
277
287
76.3
79.1
260
279
71.6
76.9
2
3
0.5
0.8
731
726
564
77.7
539
74.2
0.7
316
363
245
308
77.5
84.8
240
298
75.9
82.1
4
3
1.3
0.8
679
553
81.4
538
79.2
1.0
Ayers Rock-Sydney
Qantas
Virgin Australia
All Airlines
Ballina-Sydney
Jetstar
Regional Express
Virgin Australia
All Airlines
All Airlines
Brisbane-Cairns
Jetstar
Qantas
Virgin Australia
All Airlines
All Airlines
Brisbane-Darwin
Qantas
Virgin Australia
All Airlines
Brisbane-Hamilton Island
320
Jetstar
366
Virgin Australia
All Airlines
10
686
137
73.7
Individual routes
Sectors
Departures
On Time
Cancellations
Arrivals
On Time
Sched.
Flown
No.
No.
No.
1,200
1,220
1,751
1,190
1,214
1,737
936
895
1,413
78.7
73.7
81.3
966
825
1,390
81.2
68.0
80.0
10
6
14
0.8
0.5
0.8
4,171
4,141
3,244
78.3
3,181
76.8
30
0.7
Brisbane-Melbourne
687
Jetstar
Qantas
4,927
970
Tiger Airways
4,068
Virgin Australia
669
4,886
942
3,982
443
4,026
590
3,180
66.2
82.4
62.6
79.9
517
4,132
602
3,304
77.3
84.6
63.9
83.0
18
41
28
86
2.6
0.8
2.9
2.1
10,652 10,479
8,239
78.6
8,555
81.6
173
1.6
1,341
755
714
1,111
570
566
82.8
75.5
79.3
1,123
476
552
83.7
63.0
77.3
7
19
8
0.5
2.5
1.1
2,844
2,810
2,247
80.0
2,151
76.5
34
1.2
136
1,423
731
135
1,419
727
107
1,037
599
79.3
73.1
82.4
127
1,138
611
94.1
80.2
84.0
1
4
4
0.7
0.3
0.5
2,290
2,281
1,743
76.4
1,876
82.2
0.4
Brisbane-Proserpine
352
Jetstar
366
Virgin Australia
345
361
257
285
74.5
78.9
263
271
76.2
75.1
7
5
2.0
1.4
718
706
542
76.8
534
75.6
12
1.7
Brisbane-Rockhampton
QantasLink
2,360
187
Tiger Airways
1,745
Virgin Australia
2,301
178
1,640
1,680
135
1,347
73.0
75.8
82.1
1,623
133
1,344
70.5
74.7
82.0
59
9
105
2.5
4.8
6.0
4,292
4,119
3,162
76.8
3,100
75.3
173
4.0
1,120
7,180
374
6,493
1,093
7,030
344
6,350
736
5,422
184
5,007
67.3
77.1
53.4
78.9
678
5,541
194
4,666
62.0
78.8
56.4
73.5
27
150
30
143
2.4
2.1
8.0
2.2
15,167 14,817
11,349
76.6
11,079
74.8
350
2.3
350
1,796
1,742
274
1,530
1,463
78.3
85.2
84.0
300
1,524
1,480
85.7
84.9
85.0
4
12
14
1.1
0.7
0.8
3,888
3,267
84.0
3,304
85.0
30
0.8
Brisbane-Mackay
Jetstar
QantasLink
Virgin Australia
All Airlines
All Airlines
Brisbane-Newcastle
1,348
Jetstar
QantasLink
774
722
Virgin Australia
All Airlines
Brisbane-Perth
Jetstar
Qantas
Virgin Australia
All Airlines
All Airlines
All Airlines
Brisbane-Sydney
Jetstar
Qantas
Tiger Airways
Virgin Australia
All Airlines
Brisbane-Townsville
354
Jetstar
Qantas
1,808
1,756
Virgin Australia
All Airlines
3,918
11

Sectors
Departures
On Time
Cancellations
Arrivals
On Time
Sched.
Flown
No.
No.
No.
417
536
266
579
408
527
265
569
290
428
176
421
71.1
81.2
66.4
74.0
319
429
154
455
78.2
81.4
58.1
80.0
9
9
1
10
2.2
1.7
0.4
1.7
1,798
1,769
1,315
74.3
1,357
76.7
29
1.6
1,081
1,429
1,761
1,069
1,420
1,739
952
1,264
1,523
89.1
89.0
87.6
920
1,231
1,439
86.1
86.7
82.7
12
9
22
1.1
0.6
1.2
4,271
4,228
3,739
88.4
3,590
84.9
43
1.0
631
363
250
418
623
358
242
411
491
260
128
234
78.8
72.6
52.8
56.9
520
280
144
277
83.5
78.2
59.3
67.4
8
5
8
7
1.3
1.4
3.2
1.7
1,662
1,634
1,113
68.1
1,221
74.7
28
1.7
639
1,248
1,071
629
1,236
1,058
505
1,054
845
80.3
85.3
79.9
484
1,099
802
76.9
88.9
75.8
10
12
13
1.6
1.0
1.2
2,958
2,923
2,404
82.2
2,385
81.6
35
1.2
Cairns-Townsville
QantasLink
2,038
325
Virgin Australia
1,997
320
1,648
294
82.5
91.9
1,497
292
75.0
91.3
41
5
2.0
1.5
2,363
2,317
1,942
83.8
1,789
77.2
46
1.9
605
353
600
349
535
274
89.2
78.5
535
284
89.2
81.4
5
4
0.8
1.1
958
949
809
85.2
819
86.3
0.9
Canberra-Brisbane
Qantas
1,689
QantasLink
187
1,402
Virgin Australia
1,678
181
1,376
1,536
120
1,232
91.5
66.3
89.5
1,456
98
1,170
86.8
54.1
85.0
11
6
26
0.7
3.2
1.9
3,278
3,235
2,888
89.3
2,724
84.2
43
1.3
Canberra-Melbourne
Qantas
2,993
QantasLink
434
354
Tiger Airways
1,889
Virgin Australia
2,956
396
348
1,864
2,606
335
201
1,597
88.2
84.6
57.8
85.7
2,513
316
209
1,578
85.0
79.8
60.1
84.7
37
38
6
25
1.2
8.8
1.7
1.3
5,564
4,739
85.2
4,616
83.0
106
1.9
Broome-Perth
Qantas
QantasLink
Skywest
Virgin Australia
All Airlines
Cairns-Brisbane
Jetstar
Qantas
Virgin Australia
All Airlines
Cairns-Melbourne
Jetstar
Qantas
Tiger Airways
Virgin Australia
All Airlines
Cairns-Sydney
Jetstar
Qantas
Virgin Australia
All Airlines
All Airlines
Canberra-Adelaide
Qantas
Virgin Australia
All Airlines
All Airlines
All Airlines
12
5,670
Individual routes
Sectors
Departures
On Time
Cancellations
Arrivals
On Time
Sched.
Flown
No.
No.
No.
1,971
4,246
2,577
1,946
4,034
2,509
1,659
3,233
2,157
85.3
80.1
86.0
1,622
2,983
2,095
83.4
73.9
83.5
25
212
68
1.3
5.0
2.6
8,794
8,489
7,049
83.0
6,700
78.9
305
3.5
Coffs Harbour-Sydney
QantasLink
1,725
729
Virgin Australia
1,711
721
1,237
600
72.3
83.2
1,277
569
74.6
78.9
14
8
0.8
1.1
2,454
2,432
1,837
75.5
1,846
75.9
22
0.9
364
366
361
361
213
292
59.0
80.9
223
282
61.8
78.1
3
5
0.8
1.4
730
722
505
69.9
505
69.9
1.1
141
24
179
356
139
22
175
350
107
20
84
311
77.0
90.9
48.0
88.9
102
18
93
272
73.4
81.8
53.1
77.7
2
2
4
6
1.4
8.3
2.2
1.7
700
686
522
76.1
485
70.7
14
2.0
365
287
362
285
310
238
85.6
83.5
314
248
86.7
87.0
3
2
0.8
0.7
652
647
548
84.7
562
86.9
0.8
1,246
2,073
1,239
2,066
981
1,703
79.2
82.4
895
1,627
72.2
78.8
7
7
0.6
0.3
3,319
3,305
2,684
81.2
2,522
76.3
14
0.4
Gold Coast-Adelaide
361
Jetstar
119
Tiger Airways
362
Virgin Australia
360
117
356
317
78
327
88.1
66.7
91.9
333
79
326
92.5
67.5
91.6
1
2
6
0.3
1.7
1.7
842
833
722
86.7
738
88.6
1.1
Gold Coast-Melbourne
2,512
Jetstar
819
Tiger Airways
2,392
Virgin Australia
2,473
801
2,348
1,780
483
1,814
72.0
60.4
77.3
1,899
496
1,906
76.8
62.0
81.2
39
18
44
1.6
2.2
1.8
5,723
5,622
4,077
72.5
4,301
76.5
101
1.8
Gold Coast-Newcastle
439
Jetstar
116
Virgin Australia
437
115
(To March 2011 only)

341
78.0
347
85
73.9
83
79.4
72.2
2
1
0.5
0.9
77.9
0.5
Canberra-Sydney
Qantas
QantasLink
Virgin Australia
All Airlines
All Airlines
Darwin-Brisbane
Qantas
Virgin Australia
All Airlines
Darwin-Melbourne
Jetstar
Qantas
Tiger Airways
Virgin Australia
All Airlines
Darwin-Perth
Qantas
Virgin Australia
All Airlines
Dubbo-Sydney
QantasLink
Regional Express
All Airlines
All Airlines
All Airlines
All Airlines
555
552
426
77.2
430
13

Sectors
Departures
On Time
Cancellations
Arrivals
On Time
Sched.
Flown
No.
No.
No.
Gold Coast-Sydney
Jetstar
3,573
406
Tiger Airways
4,283
Virgin Australia
3,522
397
4,168
2,564
316
3,176
72.8
79.7
76.2
2,700
312
3,202
76.7
78.5
76.8
51
9
115
1.4
2.2
2.7
8,087
6,056
74.9
6,214
76.8
175
2.1
316
363
222
294
70.3
81.0
230
294
72.8
81.0
6
5
1.9
1.4
690
679
516
76.0
524
77.2
11
1.6
Hamilton Island-Sydney
356
Jetstar
363
Virgin Australia
350
356
261
250
74.6
70.2
268
267
76.6
75.0
6
7
1.7
1.9
719
706
511
72.4
535
75.8
13
1.8
Hobart-Melbourne
1,563
Jetstar
Qantas
733
529
Tiger Airways
1,507
Virgin Australia
1,539
721
520
1,491
1,036
668
315
1,093
67.3
92.6
60.7
73.3
1,054
647
319
1,089
68.5
89.7
61.3
73.0
24
12
9
16
1.5
1.6
1.7
1.1
4,332
4,271
3,112
72.9
3,109
72.8
61
1.4
790
366
984
776
359
970
600
283
715
77.3
78.8
73.7
600
284
719
77.3
79.1
74.1
14
7
14
1.8
1.9
1.4
2,140
2,105
1,598
75.9
1,603
76.2
35
1.6
651
376
225
644
372
223
530
321
189
82.3
86.3
84.8
526
319
151
81.7
85.8
67.7
7
4
2
1.1
1.1
0.9
1,252
1,239
1,040
83.9
996
80.4
13
1.0
1,859
603
337
639
1,820
580
330
610
1,563
520
241
456
85.9
89.7
73.0
74.8
1,519
513
219
452
83.5
88.4
66.4
74.1
39
23
7
29
2.1
3.8
2.1
4.5
3,438
3,340
2,780
83.2
2,703
80.9
98
2.9
Launceston-Melbourne
1,157
Jetstar
QantasLink
976
32
Tiger Airways
1,505
Virgin Australia
1,142
948
32
1,485
789
638
22
1,230
69.1
67.3
68.8
82.8
770
541
22
1,217
67.4
57.1
68.8
82.0
15
28
0
20
1.3
2.9
0.0
1.3
3,607
2,679
74.3
2,550
70.7
63
1.7
All Airlines
8,262
Hamilton Island-Brisbane
322
Jetstar
368
Virgin Australia
All Airlines
All Airlines
All Airlines
Hobart-Sydney
Jetstar
Qantas
Virgin Australia
All Airlines
Kalgoorlie-Perth
Qantas
QantasLink
Skywest
All Airlines
Karratha-Perth
Qantas
QantasLink
Skywest
Virgin Australia
All Airlines
All Airlines
14
3,670
Individual routes
Sectors
Departures
On Time
Cancellations
Arrivals
On Time
Sched.
Flown
No.
No.
No.
Launceston-Sydney
Jetstar
461
366
Virgin Australia
455
365
356
251
78.2
68.8
358
251
78.7
68.8
6
1
1.3
0.3
827
820
607
74.0
609
74.3
0.8
1,204
1,211
1,751
1,192
1,204
1,729
891
875
1,478
74.7
72.7
85.5
846
801
1,405
71.0
66.5
81.3
12
7
22
1.0
0.6
1.3
4,166
4,125
3,244
78.6
3,052
74.0
41
1.0
Melbourne-Adelaide
813
Jetstar
Qantas
3,478
QantasLink
206
1,139
Tiger Airways
3,127
Virgin Australia
803
3,450
201
1,121
3,101
712
3,018
148
799
2,574
88.7
87.5
73.6
71.3
83.0
719
2,963
131
792
2,576
89.5
85.9
65.2
70.7
83.1
10
28
5
18
26
1.2
0.8
2.4
1.6
0.8
8,763
8,676
7,251
83.6
7,181
82.8
87
1.0
Melbourne-Alice Springs
Qantas
123
63
Tiger Airways
123
63
(To October 2010 only)

103
83.7
98
48
76.2
42
79.7
66.7
0
0
0.0
0.0
All Airlines
Mackay-Brisbane
Jetstar
QantasLink
Virgin Australia
All Airlines
All Airlines
All Airlines
186
186
151
81.2
140
75.3
0.0
Melbourne-Brisbane
676
Jetstar
Qantas
4,924
963
Tiger Airways
4,054
Virgin Australia
666
4,880
939
3,962
478
4,223
608
3,126
71.8
86.5
64.7
78.9
449
4,008
621
3,052
67.4
82.1
66.2
77.0
10
44
24
92
1.5
0.9
2.5
2.3
10,617 10,447
8,435
80.7
8,130
77.8
170
1.6
All Airlines
Melbourne-Cairns
Jetstar
Qantas
Tiger Airways
Virgin Australia
629
365
252
417
622
361
244
412
521
300
143
320
83.8
83.1
58.4
77.7
545
300
160
303
87.6
83.1
65.7
73.5
7
4
8
5
1.1
1.1
3.2
1.2
1,663
1,639
1,284
78.3
1,308
79.8
24
1.4
Melbourne-Canberra
Qantas
2,989
QantasLink
432
353
Tiger Airways
1,854
Virgin Australia
2,953
391
350
1,824
2,609
342
204
1,482
88.4
87.5
58.4
81.3
2,599
285
211
1,498
88.0
72.9
60.3
82.1
36
41
3
30
1.2
9.5
0.8
1.6
5,628
5,518
4,637
84.0
4,593
83.2
110
2.0
144
24
179
355
142
23
177
350
120
19
104
302
84.5
82.6
58.8
86.3
122
21
94
299
85.9
91.3
53.1
85.4
2
1
2
5
1.4
4.2
1.1
1.4
702
692
545
78.8
536
77.5
10
1.4
All Airlines
All Airlines
Melbourne-Darwin
Jetstar
Qantas
Tiger Airways
Virgin Australia
All Airlines
15

Sectors
Departures
On Time
Cancellations
Arrivals
On Time
Sched.
Flown
No.
No.
No.
Melbourne-Gold Coast
Jetstar
2,501
819
Tiger Airways
2,391
Virgin Australia
2,480
806
2,361
1,868
560
1,908
75.3
69.5
80.8
1,763
526
1,845
71.1
65.3
78.1
21
13
30
0.8
1.6
1.3
5,711
5,647
4,336
76.8
4,134
73.2
64
1.1
Melbourne-Hobart
1,565
Jetstar
Qantas
733
529
Tiger Airways
1,505
Virgin Australia
1,542
720
520
1,491
1,099
566
341
1,151
71.3
78.6
65.6
77.2
1,139
546
353
1,147
73.9
75.8
67.8
76.9
23
13
9
14
1.5
1.8
1.7
0.9
4,332
4,273
3,157
73.9
3,185
74.5
59
1.4
Melbourne-Launceston
1,154
Jetstar
QantasLink
974
32
Tiger Airways
Australia
1,505
Virgin
1,139
947
32
1,489
849
691
21
1,147
74.5
73.0
65.6
77.0
856
594
22
1,156
75.2
62.7
68.8
77.6
15
27
0
16
1.3
2.8
0.0
1.1
3,665
3,607
2,708
75.1
2,628
72.9
58
1.6
Melbourne-Mildura
QantasLink
1,036
1,039
Regional Express
365
Virgin Australia
1,028
1,035
362
778
963
301
75.7
93.0
83.1
685
938
300
66.6
90.6
82.9
8
4
3
0.8
0.4
0.8
2,440
2,425
2,042
84.2
1,923
79.3
15
0.6
Melbourne-Newcastle
1,168
Jetstar
365
Virgin Australia
1,151
364
880
298
76.5
81.9
845
291
73.4
79.9
17
1
1.5
0.3
1,533
1,515
1,178
77.8
1,136
75.0
18
1.2
824
2,402
510
1,491
809
2,388
498
1,479
631
1,834
356
1,253
78.0
76.8
71.4
84.7
630
1,821
371
1,197
77.9
76.3
74.4
80.9
15
14
12
12
1.8
0.6
2.4
0.8
5,227
5,174
4,074
78.7
4,019
77.7
53
1.0
826
335
400
616
226
278
74.6
67.4
69.5
564
222
273
68.3
66.2
68.3
2
12
10
0.2
3.5
2.4
1,561
1,120
71.7
1,059
67.8
24
1.5
Melbourne-Sydney
2,032
1,965
Jetstar
Qantas
10,757 10,393
2,049
1,989
Tiger Airways
8,916
8,636
Virgin Australia
1,284
8,620
1,303
6,605
65.3
82.9
65.5
76.5
1,320
8,251
1,301
6,405
67.2
79.4
65.4
74.2
67
364
60
280
3.3
3.4
2.9
3.1
17,812
77.5
17,277
75.2
771
3.2
All Airlines
All Airlines
All Airlines
All Airlines
All Airlines
Melbourne-Perth
Jetstar
Qantas
Tiger Airways
Virgin Australia
All Airlines
Melbourne-Sunshine
Jetstar
Tiger Airways
Virgin Australia
All Airlines
All Airlines
16
Coast
828
347
410
1,585
23,754 22,983
Individual routes
Sectors
Departures
On Time
Cancellations
Arrivals
On Time
Sched.
Flown
No.
No.
No.
Mildura-Melbourne
QantasLink
1,035
1,040
Regional Express
365
Virgin Australia
1,026
1,036
361
857
957
306
83.5
92.4
84.8
749
939
303
73.0
90.6
83.9
9
4
4
0.9
0.4
1.1
2,440
2,423
2,120
87.5
1,991
82.2
17
0.7
Newcastle-Brisbane
1,345
Jetstar
QantasLink
773
722
Virgin Australia
1,338
753
711
1,084
540
550
81.0
71.7
77.4
1,067
525
539
79.7
69.7
75.8
7
20
11
0.5
2.6
1.5
2,840
2,802
2,174
77.6
2,131
76.1
38
1.3
Newcastle-Gold Coast
436
Jetstar
116
Virgin Australia
436
116
(To March 2011 only)

313
71.8
313
83
71.6
82
71.8
70.7
0
0
0.0
0.0
All Airlines
All Airlines
All Airlines
552
552
396
71.7
395
71.6
0.0
Newcastle-Melbourne
1,164
Jetstar
365
Virgin Australia
1,152
363
917
269
79.6
74.1
905
287
78.6
79.1
12
2
1.0
0.5
1,529
1,515
1,186
78.3
1,192
78.7
14
0.9
75
1,022
409
73
1,010
405
38
920
336
52.1
91.1
83.0
26
886
332
35.6
87.7
82.0
2
12
4
2.7
1.2
1.0
1,506
1,488
1,294
87.0
1,244
83.6
18
1.2
365
1,347
745
360
1,331
731
266
1,119
632
73.9
84.1
86.5
267
1,084
605
74.2
81.4
82.8
5
16
14
1.4
1.2
1.9
2,457
2,422
2,017
83.3
1,956
80.8
35
1.4
134
1,425
731
133
1,420
726
101
1,096
646
75.9
77.2
89.0
89
1,050
617
66.9
73.9
85.0
1
5
5
0.7
0.4
0.7
2,290
2,279
1,843
80.9
1,756
77.1
11
0.5
417
540
244
580
409
531
244
571
329
443
198
472
80.4
83.4
81.1
82.7
341
409
188
468
83.4
77.0
77.0
82.0
8
9
0
9
1.9
1.7
0.0
1.6
1,781
1,755
1,442
82.2
1,406
80.1
26
1.5
365
287
363
286
317
252
87.3
88.1
321
240
88.4
83.9
2
1
0.5
0.3
652
649
569
87.7
561
86.4
0.5
All Airlines
Newman-Perth
Qantas
QantasLink
Virgin Australia
All Airlines
Perth-Adelaide
Jetstar
Qantas
Virgin Australia
All Airlines
Perth-Brisbane
Jetstar
Qantas
Virgin Australia
All Airlines
Perth-Broome
Qantas
QantasLink
Skywest
Virgin Australia
All Airlines
Perth-Darwin
Qantas
Virgin Australia
All Airlines
17

Sectors
Departures
On Time
Cancellations
Arrivals
On Time
Sched.
Flown
No.
No.
No.
650
373
217
643
370
215
552
333
197
85.8
90.0
91.6
546
329
180
84.9
88.9
83.7
7
3
2
1.1
0.8
0.9
1,240
1,228
1,082
88.1
1,055
85.9
12
1.0
1,858
596
336
633
1,826
575
331
617
1,587
527
299
502
86.9
91.7
90.3
81.4
1,585
516
265
496
86.8
89.7
80.1
80.4
32
21
5
16
1.7
3.5
1.5
2.5
3,423
3,349
2,915
87.0
2,862
85.5
74
2.2
827
2,400
512
1,492
807
2,382
499
1,479
568
1,825
299
1,264
70.4
76.6
59.8
85.5
545
1,791
293
1,207
67.5
75.2
58.7
81.6
20
18
13
13
2.4
0.8
2.5
0.9
5,231
5,167
3,956
76.6
3,836
74.2
64
1.2
75
1,014
412
73
1,002
399
60
897
348
82.2
89.5
87.2
51
875
341
69.9
87.3
85.5
2
12
13
2.7
1.2
3.2
1,501
1,474
1,305
88.5
1,267
86.0
27
1.8
679
638
664
668
623
639
587
565
562
87.9
90.7
87.9
571
564
546
85.5
90.5
85.4
11
15
25
1.6
2.4
3.8
1,981
1,930
1,714
88.8
1,681
87.1
51
2.6
453
2,634
1,804
439
2,603
1,786
311
2,106
1,590
70.8
80.9
89.0
347
2,064
1,455
79.0
79.3
81.5
14
31
18
3.1
1.2
1.0
4,891
4,828
4,007
83.0
3,866
80.1
63
1.3
678
643
663
665
625
633
547
569
530
82.3
91.0
83.7
543
560
522
81.7
89.6
82.5
13
18
30
1.9
2.8
4.5
1,984
1,923
1,646
85.6
1,625
84.5
61
3.1
QantasLink
1,176
2,514
Regional Express
1,152
2,501
1,003
2,350
87.1
94.0
992
2,273
86.1
90.9
24
13
2.0
0.5
3,653
3,353
91.8
3,265
89.4
37
1.0
Perth-Kalgoorlie
Qantas
QantasLink
Skywest
All Airlines
Perth-Karratha
Qantas
QantasLink
Skywest
Virgin Australia
All Airlines
Perth-Melbourne
Jetstar
Qantas
Tiger Airways
Virgin Australia
All Airlines
Perth-Newman
Qantas
QantasLink
Virgin Australia
All Airlines
Perth-Port Hedland
Qantas
QantasLink
Virgin Australia
All Airlines
Perth-Sydney
Jetstar
Qantas
Virgin Australia
All Airlines
Port Hedland-Perth
Qantas
QantasLink
Virgin Australia
All Airlines
All Airlines
18
3,690
Individual routes
Sectors
Departures
On Time
Cancellations
Arrivals
On Time
Sched.
Flown
No.
No.
No.
Port Macquarie-Sydney
QantasLink
1,572
717
Virgin Australia
1,551
707
1,163
552
75.0
78.1
1,123
523
72.4
74.0
21
10
1.3
1.4
2,289
2,258
1,715
76.0
1,646
72.9
31
1.4
Proserpine-Brisbane
357
Jetstar
366
Virgin Australia
348
361
247
258
71.0
71.5
232
268
66.7
74.2
9
5
2.5
1.4
723
709
505
71.2
500
70.5
14
1.9
Rockhampton-Brisbane
QantasLink
2,111
187
Tiger Airways
1,748
Virgin Australia
2,051
178
1,637
1,480
133
1,341
72.2
74.7
81.9
1,403
124
1,315
68.4
69.7
80.3
60
9
111
2.8
4.8
6.4
3,866
2,954
76.4
2,842
73.5
180
4.4
824
334
394
437
194
241
53.0
58.2
61.2
522
191
278
63.3
57.3
70.6
9
13
16
1.1
3.7
3.9
1,590
1,552
872
56.2
991
63.9
38
2.4
Sunshine Coast-Sydney
1,294
Jetstar
92
Tiger Airways
627
Virgin Australia
1,263
79
609
1,001
53
411
79.3
66.6
67.5
1,040
49
445
82.3
62.5
73.1
31
13
18
2.4
14.1
2.9
2,013
1,951
1,465
75.1
1,534
78.6
62
3.1
847
3,257
471
1,804
836
3,233
457
1,787
741
2,791
313
1,362
88.6
86.3
68.5
76.2
749
2,797
328
1,411
89.6
86.5
71.8
79.0
11
24
14
17
1.3
0.7
3.0
0.9
6,379
6,313
5,207
82.5
5,285
83.7
66
1.0
1,350
1,301
716
1,339
1,294
709
938
1,059
595
70.1
81.8
83.9
901
978
591
67.3
75.6
83.4
11
7
7
0.8
0.5
1.0
3,367
3,342
2,592
77.6
2,470
73.9
25
0.7
(From October 2010 only)

245
89.1
249
222
81.6
224
90.5
82.4
1
1
0.4
0.4
All Airlines
All Airlines
All Airlines
4,046
Sunshine Coast-Melbourne
833
Jetstar
347
Tiger Airways
410
Virgin Australia
All Airlines
All Airlines
Sydney-Adelaide
Jetstar
Qantas
Tiger Airways
Virgin Australia
All Airlines
Sydney-Albury
QantasLink
Regional Express
Virgin Australia
All Airlines
Sydney-Ayers Rock
Qantas
Virgin Australia
All Airlines
Sydney-Ballina
Jetstar
Regional Express
Virgin Australia
All Airlines
276
273
275
272
549
547
467
85.4
473
86.5
0.4
443
950
417
442
948
415
381
823
319
86.2
86.8
76.9
383
753
306
86.7
79.4
73.7
1
2
2
0.2
0.2
0.5
1,810
1,805
1,523
84.4
1,442
79.9
0.3
19

Sectors
Sydney-Brisbane
Jetstar
Qantas
Tiger Airways
Virgin Australia
All Airlines
Sydney-Cairns
Jetstar
Qantas
Virgin Australia
Departures
On Time
Cancellations
Arrivals
On Time
Sched.
Flown
No.
No.
No.
1,097
7,155
376
6,498
1,072
7,010
345
6,351
859
5,768
213
4,662
80.1
82.3
61.6
73.4
820
5,616
178
4,538
76.5
80.1
51.7
71.5
25
145
31
147
2.3
2.0
8.2
2.3
15,126 14,778
11,502
77.8
11,152
75.5
348
2.3
675
1,249
1,070
669
1,242
1,060
529
1,023
723
79.1
82.4
68.2
577
1,053
739
86.2
84.8
69.7
6
7
10
0.9
0.6
0.9
2,994
2,971
2,275
76.6
2,369
79.7
23
0.8
2,038
4,251
2,613
2,017
4,048
2,553
1,801
3,134
2,090
89.3
77.4
81.9
1,766
3,011
2,106
87.6
74.4
82.5
21
203
60
1.0
4.8
2.3
8,902
8,618
7,025
81.5
6,883
79.9
284
3.2
Sydney-Coffs Harbour
QantasLink
1,723
728
Virgin Australia
1,709
722
1,280
626
74.9
86.7
1,187
631
69.5
87.4
14
6
0.8
0.8
2,451
2,431
1,906
78.4
1,818
74.8
20
0.8
1,246
2,081
1,240
2,073
988
1,751
79.7
84.5
992
1,664
80.0
80.3
6
8
0.5
0.4
3,327
3,313
2,739
82.7
2,656
80.2
14
0.4
Sydney-Gold Coast
3,549
Jetstar
407
Tiger Airways
4,281
Virgin Australia
3,516
397
4,175
2,799
277
3,246
79.6
69.8
77.7
2,716
301
3,188
77.2
75.9
76.4
33
10
106
0.9
2.5
2.5
8,237
8,088
6,322
78.2
6,205
76.7
149
1.8
Sydney-Hamilton Island
351
Jetstar
363
Virgin Australia
348
360
286
268
82.2
74.4
290
244
83.3
67.8
3
3
0.9
0.8
714
708
554
78.2
534
75.4
0.8
783
366
985
771
359
971
629
334
685
81.6
93.0
70.5
660
335
713
85.6
93.3
73.4
12
7
14
1.5
1.9
1.4
2,134
2,101
1,648
78.4
1,708
81.3
33
1.5
Sydney-Launceston
477
Jetstar
366
Virgin Australia
472
365
414
293
87.7
80.3
413
287
87.5
78.6
5
1
1.0
0.3
837
707
84.5
700
83.6
0.7
All Airlines
Sydney-Canberra
Qantas
QantasLink
Virgin Australia
All Airlines
All Airlines
Sydney-Dubbo
QantasLink
Regional Express
All Airlines
All Airlines
All Airlines
Sydney-Hobart
Jetstar
Qantas
Virgin Australia
All Airlines
All Airlines
20
843
Individual routes
Sectors
Sched.
Departures
On Time
Cancellations
Arrivals
On Time
Flown
No.
No.
No.
Sydney-Melbourne
Jetstar
2,019
1,957
Qantas
10,764 10,401
2,058
1,985
Tiger Airways
8,868
8,597
Virgin Australia
1,516
8,680
1,090
6,558
77.5
83.5
54.9
76.3
1,400
8,658
1,079
6,163
71.5
83.2
54.4
71.7
62
363
73
271
3.1
3.4
3.5
3.1
17,844
77.8
17,300
75.4
769
3.2
All Airlines
23,709 22,940
Sydney-Perth
Jetstar
Qantas
Virgin Australia
445
2,633
1,801
437
2,613
1,784
341
2,091
1,482
78.0
80.0
83.1
384
2,082
1,547
87.9
79.7
86.7
8
20
17
1.8
0.8
0.9
4,879
4,834
3,914
81.0
4,013
83.0
45
0.9
Sydney-Port Macquarie
QantasLink
1,572
717
Virgin Australia
1,554
711
1,174
547
75.5
76.9
1,140
552
73.4
77.6
18
6
1.1
0.8
2,289
2,265
1,721
76.0
1,692
74.7
24
1.0
Sydney-Sunshine Coast
1,273
Jetstar
92
Tiger Airways
625
Virgin Australia
1,261
79
619
1,107
52
422
87.8
65.7
68.2
1,103
49
417
87.5
62.5
67.4
12
13
6
0.9
14.1
1.0
1,990
1,959
1,581
80.7
1,569
80.1
31
1.6
292
365
291
362
244
247
83.8
68.2
264
227
90.7
62.7
1
3
0.3
0.8
657
653
491
75.2
491
75.2
0.6
Sydney-Wagga Wagga
QantasLink
1,310
1,567
Regional Express
1,299
1,554
997
1,386
76.8
89.2
896
1,262
69.0
81.2
11
13
0.8
0.8
2,877
2,853
2,383
83.5
2,158
75.6
24
0.8
Townsville-Brisbane
354
Jetstar
Qantas
1,809
1,757
Virgin Australia
351
1,797
1,744
275
1,555
1,531
78.3
86.5
87.8
231
1,501
1,499
65.8
83.5
86.0
3
12
13
0.8
0.7
0.7
3,920
3,892
3,361
86.4
3,231
83.0
28
0.7
Townsville-Cairns
QantasLink
2,036
325
Virgin Australia
1,990
320
1,454
294
73.1
91.9
1,251
291
62.9
90.9
46
5
2.3
1.5
2,361
2,310
1,748
75.7
1,542
66.8
51
2.2
294
365
291
362
234
221
80.4
61.0
237
227
81.4
62.7
3
3
1.0
0.8
659
653
455
69.7
464
71.1
0.9
All Airlines
All Airlines
All Airlines
Sydney-Townsville
Jetstar
Virgin Australia
All Airlines
All Airlines
All Airlines
All Airlines
Townsville-Sydney
Jetstar
Virgin Australia
All Airlines
21

Sectors
Departures
On Time
Cancellations
Arrivals
On Time
Sched.
Flown
No.
No.
No.
Wagga Wagga-Sydney
QantasLink
1,310
1,567
Regional Express
1,296
1,555
1,029
1,352
79.4
86.9
924
1,284
71.3
82.6
14
12
1.1
0.8
2,851
2,381
83.5
2,208
77.4
26
0.9
All Airlines
22
2,877
Airports
On time performance is reported for all routes where the passenger load averages over
8000 passengers per month, and where two or more airlines operate in competition. The
following data reports by airport against flights operated on those routes only.
Departures
Airport
Sectors
On Time
Flown
Adelaide
Jetstar
Qantas
QantasLink
Regional Express
Tiger Airways
Virgin Australia
All Airlines
2
9
1
2
1
7
25
712
838
350
498
816
384
598
Arrivals
2
8
1
2
1
6
21
No.
215
586
193
367
507
119
987
81.7
87.3
88.4
94.8
83.0
82.9
85.9
Sectors
On Time
Flown
2
9
1
2
1
7
25
716
855
353
501
810
395
630
2
8
1
2
1
6
21
No.
363
501
123
273
282
134
676
87.0
86.3
83.0
90.9
70.8
82.9
84.6
Relates to services to and from Brisbane, Canberra, Gold Coast, Melbourne, Perth
Port Lincoln and Sydney.
Albury
QantasLink
Regional Express
Virgin Australia
All Airlines
1 337
1 291
701
955
1 057
580
71.4
81.9
82.7
1 339
1 294
709
901
978
591
67.3
75.6
83.4
3 329
2 592
77.9
3 342
2 470
73.9
123
63
102
35
82.9
55.6
123
63
98
42
79.7
66.7
186
137
73.7
186
140
75.3
Relates to services to and from Sydney only.
Alice Springs
Qantas
Tiger Airways
All Airlines
Relates to services to and from Melbourne only. To October 2010 only.
Ayers Rock
Qantas
Virgin Australia
All Airlines
273
272
244
221
89.4
81.3
275
272
249
224
90.5
82.4
545
465
85.3
547
473
86.5
Relates to services to and from Sydney only. From October 2010 only.
Ballina
Jetstar
Regional Express
Virgin Australia
All Airlines
442
944
412
333
714
292
75.3
75.6
70.9
442
948
415
383
753
306
86.7
79.4
73.7
1 798
1 339
74.5
1 805
1 442
79.9
22
Airports
Departures
Airport
Sectors
Flown
Brisbane
Jetstar
Qantas
QantasLink
Tiger Airways
Virgin Australia
All Airlines
6
19
4
1
22
Arrivals
On Time
No.
Sectors
On Time
Flown
872
832
450
579
176
5 248
16 055
3 288
999
18 028
76.4
81.0
81
0
73.9
63.3
81.3
6
19
4
1
22
842
810
189
578
125
54 909
43 618
79.4
54 544
No.
168
136
827
030
309
75.5
81.5
81
5
67.5
65.3
78.2
42 470
77.9
5
16
2
1
17
Relates to services to and from Adelaide, Cairns, Canberra, Darwin, Hamilton Island, Mackay,
Melbourne, Newcastle, Perth, Proserpine, Rockhampton, Sydney and Townsville.
Broome
Qantas
QantasLink
Skywest
Virgin Australia
All Airlines
408
527
265
569
290
428
176
421
71.1
81.2
66.4
74.0
409
531
244
571
341
409
188
468
83.4
77.0
77.0
82.0
1 769
1 315
74.3
1 755
1 406
80.1
2 321
3 014
1 997
242
3 528
1 948
2 578
1 648
128
2 896
83.9
85.5
82.5
52.8
82.1
2 367
3 024
1 990
244
3 537
1 995
2 620
1 251
160
2 840
84.3
86.6
62.9
65.7
80.3
11 102
9 198
82.8
11 162
8 866
79.4
Relates to services to and from Perth only.

y
Cairns
Jetstar
Qantas
QantasLink
Tiger Airways
Virgin Australia
All Airlines
Relates to services to and from Brisbane, Melbourne, Sydney and Townsville.
Canberra
Qantas
QantasLink
Tiger Airways
Virgin Australia
All Airlines
7 180
4 611
348
6 098
6 336
3 688
201
5 260
88.2
80.0
57.8
86 3
86.3
7 195
4 619
350
6 108
6 402
3 440
211
5 089
89.0
74.5
60.3
83 3
83.3
18 237
15 485
84.9
18 272
15 142
82.9
Relates to services to and from Adelaide, Brisbane, Melbourne and Sydney.
Coffs Harbour
QantasLink
Virgin Australia
All Ai
Airlines
li
1 711
721
1 237
600
72.3
83.2
1 709
722
1 187
631
69.5
87.4
2 432
1 837
75
75.5
5
2 431
1 818
74
74.8
8
139
745
175
996
107
543
84
841
77.0
72.9
48.0
84 4
84.4
142
749
177
999
122
602
94
818
85.9
80.4
53.1
81 9
81.9
2 055
1 575
76.6
2 067
1 636
79.1
Darwin
Jetstar
Qantas
Tiger Airways
Virgin Australia
All Airlines
Relates to services to and from Brisbane, Melbourne and Perth.
23

Departures
Airport
Dubbo
QantasLink
Regional Express
All Airlines
Sectors
Arrivals
On Time
Flown
No.
1 239
2 066
3 305
Sectors
On Time
Flown
No.
981
1 703
79.2
82.4
82
4
1 240
2 073
992
1 664
80.0
80.3
80
3
2 684
81.2
3 313
2 656
80.2
6 792
1 315
6 987
5 002
878
5 402
73.6
66.7
77 3
77.3
6 789
1 323
7 011
5 114
917
5 443
75.3
69.3
77 6
77.6
15 094
11 282
74.7
15 123
11 474
75.9
Gold Coast
Jetstar
Tiger Airways
Virgin Australia
All Airlines
Relates to services to and from Adelaide, Melbourne, Newcastle and Sydney.
Hamilton Island
Jetstar
Virgin Australia
All Airlines
666
719
483
544
72.5
75.7
664
723
530
542
79.8
75.0
1 385
1 027
74 2
74.2
1 387
1 072
77 3
77.3
Relates to services to and from Brisbane and Sydney.
Hobart
Jetstar
Qantas
Tiger Airways
Virgin Australia
All Airlines
2 315
1 080
520
2 461
1 636
951
315
1 808
70.7
88.1
60.7
73.5
2 313
1 079
520
2 462
1 799
881
353
1 860
77.8
81.6
67.8
75.5
6 376
4 710
73.9
6 374
4 893
76.8
Relates to services to and from Melbourne and Sydney.
Kalgoorlie
Qantas
QantasLink
Skywest
All Airlines
644
372
223
530
321
189
82.3
86.3
84.8
643
370
215
546
329
180
84.9
88.9
83.7
1 239
1 040
83.9
1 228
1 055
85.9
1 820
580
330
610
1 563
520
241
456
85.9
89.7
73.0
30
74.8
1 826
575
331
33
617
1 585
516
265
65
496
86.8
89.7
80
80.1
80.4
3 340
2 780
83.2
3 349
2 862
85.5
Karratha
Qantas
QantasLink
S
y est
Skywest
Virgin Australia
All Airlines
24
Airports
Departures
Airport
Launceston
Jetstar
QantasLink
Tiger Airways
Virgin Australia
All Airlines
Sectors
Arrivals
On Time
Flown
No.
1 597
948
32
1 850
4 427
Sectors
On Time
Flown
No.
1 145
638
22
1 481
71.7
67.3
67
3
68.8
80.1
1 611
947
32
1 854
1 269
594
22
1 443
78.8
62.7
62
7
68.8
77.8
3 286
74.2
4 444
3 328
74.9
Mackay
Jetstar
QantasLink
Virgin Australia
All Airlines
1 192
1 204
1 729
891
875
1 478
74.7
74
7
72.7
85.5
1 190
1 214
1 737
966
825
1 390
81.2
81
2
68.0
80.0
4 125
3 244
78.6
4 141
3 181
76.8
145
291
567
035
074
231
9 058
21 292
1 959
963
4 713
20 745
74.6
74
6
84.2
76.3
93.0
66.6
79.1
12
25
2
1
7
26
128
285
568
036
064
218
8 816
21 054
1 771
939
4 392
20 401
72.7
72
7
83.3
69.0
90.6
62.2
77.8
74 343
58 730
79.0
74 299
57 373
77.2
Relates to services to and from Brisbane only.
Melbourne
Jetstar
Qantas
QantasLink
Regional Express
Tiger Airways
Virgin Australia
All Airlines
12
25
2
1
7
26
Relates to services to and from Adelaide, Alice Springs, Brisbane, Cairns, Canberra, Darwin,
Gold Coast, Hobart, Launceston, Mildura, Newcastle, Perth, Sunshine Coast and Sydney.
Mildura
QantasLink
Regional Express
Virgin Australia
All Airlines
1 026
1 036
361
857
957
306
83.5
92.4
84.8
1 028
1 035
362
685
938
300
66.6
90.6
82.9
2 423
2 120
87.5
2 425
1 923
79.3
2 926
753
1 190
2 314
540
902
79.1
71.7
75.8
2 929
755
1 193
2 315
476
926
79.0
63.0
77.6
4 869
3 756
77.1
4 877
3 717
76.2
Relates to services to and from Melbourne only.
Newcastle
Jetstar
QantasLink
Virgin Australia
All Airlines
Relates to services to and from Brisbane, Gold Coast and Melbourne.
Newman
Qantas
QantasLink
Virgin Australia
All Airlines
73
1 010
405
38
920
336
52.1
91.1
83.0
73
1 002
399
51
875
341
69.9
87.3
85.5
1 488
1 294
87.0
1 474
1 267
86.0
25

Departures
Airport
Perth
Jetstar
Qantas
QantasLink
Skywest
Tiger Airways
Virgin Australia
All Airlines
Sectors
Arrivals
On Time
Flown
No.
1 739
11 718
3 101
790
499
7 234
1 246
9 578
2 765
694
299
6 268
25 081
20 850
Sectors
On Time
Flown
No.
71.7
81.7
81
7
89.2
87.8
59.8
86.6
1 741
11 729
3 114
818
498
7 227
1 460
9 489
2 707
524
371
5 996
83.9
80.9
80
9
86.9
64.1
74.4
83.0
83.1
25 127
20 547
81.8
Relates to services to and from Adelaide, Brisbane, Broome, Darwin, Kalgoorlie, Karratha,
Melbourne, Newman, Port Hedland and Sydney.
Port Hedland
Qantas
QantasLink
Virgin Australia
All Airlines
665
625
633
547
569
530
82.3
91.0
83.7
668
623
639
571
564
546
85.5
90.5
85.4
1 923
1 646
85.6
1 930
1 681
87.1
1 152
2 501
1 003
2 350
87.1
94.0
1 152
2 498
964
2 311
83.7
92.5
3 653
3 353
91.8
3 650
3 275
89.7
1 551
707
1 163
552
75.0
78.1
1 554
711
1 140
552
73.4
77.6
2 258
1 715
76.0
2 265
1 692
74.7
348
361
247
258
71.0
71.5
345
361
263
271
76.2
75.1
709
505
71.2
706
534
75.6
2 051
178
1 637
1 480
133
1 341
72.2
72
2
74.7
81.9
2 301
178
1 640
1 623
133
1 344
70.5
70
5
74.7
82.0
3 866
2 954
76.4
4 119
3 100
75.3

only
Port Lincoln
QantasLink
Regional Express
All Airlines
Relates to services to and from Adelaide only.
Port Macquarie
QantasLink
Virgin Australia
All Airlines
Proserpine
Jetstar
Virgin Australia
All Airlines
Rockhampton
QantasLink
Tiger Airways
Virgin Australia
All Airlines
26
Airports
Departures
Airport
Sunshine Coast
Jetstar
Tiger Airways
Virgin Australia
All Airlines
Sectors
Arrivals
On Time
Flown
No.
2 087
413
1 003
3 503
Sectors
On Time
Flown
No.
1 438
247
652
68.9
59.8
59
8
65.0
2 087
414
1 019
1 667
271
690
79.9
65.5
65
5
67.7
2 337
66.7
3 520
2 628
74.7
Sydney
Jetstar
Qantas
QantasLink
Regional Express
Tiger Airways
Virgin Australia
All Airlines
12
27
11
5
3
31
072
150
189
869
263
813
91 356
9
22
8
5
1
24
846
733
511
019
945
347
81.6
83.7
83
7
76.1
85.5
59.6
76.5
12
27
11
5
3
31
060
112
168
856
266
764
72 401
79.3
91 226
8
21
8
4
2
24
990
966
140
581
226
144
74.5
81.0
81
0
72.9
78.2
68.2
76.0
70 047
76.8
Relates to services to and from Adelaide, Albury, Ayers Rock, Ballina, Brisbane, Cairns, Canberra,
Coffs Harbour, Dubbo, Gold Coast, Hamilton Island, Hobart, Launceston, Melbourne, Perth,
Port Macquarie, Sunshine Coast, Townsville and Wagga Wagga.
Townsville
Jetstar
Qantas
QantasLink
g Australia
Virgin
All Airlines
642
1 797
1 990
2 426
509
1 555
1 454
2 046
79.3
86.5
73.1
84.3
641
1 796
1 997
2 424
564
1 524
1 497
1 999
88.0
84.9
75.0
82.5
6 855
5 564
81.2
6 858
5 584
81.4
Relates to services to and from Brisbane, Cairns and Sydney.
Wagga Wagga
QantasLink
Regional Express
All Airlines
1 296
1 555
1 029
1 352
79.4
86.9
1 299
1 554
896
1 262
69.0
81.2
2 851
2 381
83.5
2 853
2 158
75.6
27
Definitions
On time departure
A flight departure is counted as "on time" if it departs the

gate within 15 minutes of the scheduled departure time
shown in the carriers' schedule.
On time arrival
A flight arrival is counted as "on time" if it arrived at the

gate within 15 minutes of the scheduled arrival time
shown in the carriers' schedule.
Neither diverted nor cancelled flights count as on time.
Cancellation
A flight removed from service within 7 days of scheduled

departure is regarded as a cancellation.
On time departure
The percentage of on time departures is measured against
percentage
the number of departures operated on any particular

sector.
On time arrival
The percentage of on time arrivals is measured against the
percentage
number of arrivals operated on any particular sector.
Cancellation percentage
The percentage of cancellations is measured against the

number of services scheduled on any particular sector.
28

Airline On Time Performance 2010 2011

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Airline On Time Performance 2010 2011

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Australian Government

Department of Infrastructure and Transport

Commonwealth of Australia 2011

BITRE | Domestic Airline On Time Performance 2010-11

Total industry on time performance

On time performance (by month from June 2006)Total Industry

Arrivals/Departures on time (per cent)

Cancellations (by month from June 2006)Total Industry

Cancellations (per cent)

Cancellations (per cent)

Arrivals/Departures on time (per cent)

Arrivals/Departures on time (per cent)

BITRE | Domestic Airline On Time Performance 2010-11

Major domestic airlines on time performance

On time performance (by month from June 2006)Qantas

Cancellations (per cent)

Cancellations (per cent)

Arrivals/Departures on time (per cent)

Arrivals/Departures on time (per cent)

On time performance (by month from June 2006)Tiger Airways

Cancellations in June 2011 = 16.5%

Tiger Airways commenced reporting in April 2008.

On time performance (by month from June 2006)Virgin Blue

Cancellations (per cent)

Cancellations (per cent)

Arrivals/Departures on time (per cent)

Arrivals/Departures on time (per cent)

BITRE | Domestic Airline On Time Performance 2010-11

Major regional airlines on time performance

On time performance (by month from June 2006)Regional Express

Cancellations in March 2007 = 8.1%

Cancellations (per cent)

Arrivals/Departures on time (per cent)

On time performance (by month from June 2006)Skywest

BITRE | Domestic Airline On Time Performance 2010-11

BITRE | Domestic Airline On Time Performance 2010-11

(To October 2010 only)

(From October 2010 only)

BITRE | Domestic Airline On Time Performance 2010-11

(To March 2011 only)

BITRE | Domestic Airline On Time Performance 2010-11

(To October 2010 only)

BITRE | Domestic Airline On Time Performance 2010-11

(To March 2011 only)

BITRE | Domestic Airline On Time Performance 2010-11

(From October 2010 only)

BITRE | Domestic Airline On Time Performance 2010-11

BITRE | Domestic Airline On Time Performance 2010-11

Relates to services to and from Sydney only.

Relates to services to and from Melbourne only. To October 2010 only.

Relates to services to and from Sydney only.

Relates to services to and from Perth only.

Relates to services to and from Brisbane, Melbourne, Sydney and Townsville.

Relates to services to and from Adelaide, Brisbane, Melbourne and Sydney.

Relates to services to and from Sydney only.

Relates to services to and from Brisbane, Melbourne and Perth.

BITRE | Domestic Airline On Time Performance 2010-11

Relates to services to and from Sydney only.

Relates to services to and from Adelaide, Melbourne, Newcastle and Sydney.

Relates to services to and from Brisbane and Sydney.

Relates to services to and from Melbourne and Sydney.

Relates to services to and from Perth only.

Relates to services to and from Perth only.