Susan Kenny

3 MILL ROAD DUMFRIES DG2 7BE 07547171840 SUSAN.M.KENNY@GMAIL.COM OBJECTIVE

I am a Third Year MA Liberal Arts - Humanities student at the University of Glasgow, Crichton Campus. My main theme of study has been English and Scottish Literature. I expect to graduate in 2014 with Honours. I have over sixteen years of excellent customer service skills and while doing so have also achieved good problem solving and critical thinking skills. I am seeking a career in events management.

RELEVANT SKILLS ORGANISATION:

Project Manager for Academic Film Festival - Placement Project Dumfries & Galloway Film Office. Whole project management and administration. Front of House receptionist at the Film Theatre, Dumfries for sixteen years. Volunteered for the 25th Birthday mini-festival for the RBC Film Theatre. Organising the archive, the wall exhibition and booking events. Events Photographer for 5 years; weddings, graduations and christenings. Organising my time and that of large groups of people honed my problem solving and teamwork building skills. Organised the RBC Film Theatre Social Media contract and marketing through it for two years, this was an opportunity to expand my Presentation and marketing skills. The customer connections improved by over 50%. Project Worker with Dumfries Women's Aid, including counselling and responsibility for the accounts for one year, including preparing for yearly audit. These opposites made for an interesting and rewarding position.

COMMUNICATION and TEAMWORK

Sixteen years of excellent customer service, always reaching for excellence and achieving it. I enjoy working in a small team to meet service targets and goals. For the Film Theatres 25th anniversary I assisted in organising the cake, photographs, creating a visual archive and preparing Press Releases for the event. I worked for the Scottish Wildlife Trust and the Wildfowl and Wetlands Trust in practical fieldwork positions were teamwork skills were essential to the smooth running of these physically demanding projects. Individual and Group Presentations have yielded my best grades at University.

OTHER RELEVANT SKILLS:

I have completed degree modules in Creative Writing, English Literature, Scottish Writing, Argumentation- Rhetoric-Theory, Spanish and History. These have all given me a rounded Liberal Arts education that plays to my creative strengths. I maintained client confidentiality as a volunteer case worker for Womens Aid. I organised and led a National Spring Clean Week event locally. This included liaising with the local press and connecting with the general public for events. Maintaining my photographic skills allows me to practice patience and focus. When photographing events being able to reach a project deadline and image requirements were an essential skill to provide clients. Genealogy is my long term hobby; it helps me practice research skills. I have traced back to the early 17th Century for myself and much further for others. Using census records, microfiche, births, marriages, deaths and Old Parish Records (OPRS).

EDUCATION SUMMARY
Higher Units: Photography, Light & Lighting and Information Systems & Services. NC Media Studies at George Street School of Art, Dumfries. NVQ Level II in Landscapes and Ecosystems

EMPLOYMENT SUMMARY
Dumfries & Galloway Council, RBC Film Theatre, Dumfries. 1996-Present Project Worker, Dumfries Womens Aid. 1998-1999 Cashier for Ladbrokes Ltd, Dumfries. 1996-1997 Nithsdale Ranger for the Scottish Wildlife Trust. 1994-1997 Volunteer for the Wildfowl and Wetlands Trust. 1995-1996

INTERESTS
Photography is a more relaxing hobby than it is as work. This allows me to enjoy taking images, particularly of the natural world in Scotland. I love walking with my dogs, both Border Collies who keep me fit and healthy. Scotland offers some of the most beautiful countryside walks in the UK; I enjoy finding them and often bring my camera on excursions. Creative Writing as well as feeding my love of reading novels. These creative outlets are both ways of relaxing for me. I received an A grade for my portfolio of poetry and prose in 2nd Year at University.

REFERENCES 3 Referees available on request.