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Questionnaire e Commerce

The document is a 13 question survey about online shopping preferences and behaviors. It collects demographic information like age, gender, occupation, and income. It asks how many hours respondents spend online per week, their online shopping history, highest amount spent, and preferred sites. Questions also address likelihood of future online shopping and factors that encourage or prevent online purchases. Respondents are asked to rate statements on barriers and motivations for shopping online.

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Salai Mamani
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4K views3 pages

Questionnaire e Commerce

The document is a 13 question survey about online shopping preferences and behaviors. It collects demographic information like age, gender, occupation, and income. It asks how many hours respondents spend online per week, their online shopping history, highest amount spent, and preferred sites. Questions also address likelihood of future online shopping and factors that encourage or prevent online purchases. Respondents are asked to rate statements on barriers and motivations for shopping online.

Uploaded by

Salai Mamani
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd

QUESTIONNAIRE Kindly spare a few minutes to answer these questions by ticking your choice

1. Age: Below 18 yrs 18-30 yrs 31-50 yrs Above 50 yrs 2. Sex: Male Female Self - employed. 4. Income:(per month) Less than 15000 15001-30000 30001-60000 60000 5. How many hours do you surf the internet in a week? Less than 5 hrs 6-10 hrs 11-15 hrs more than 15 hrs 6. Have you ever shopped on-line? Yes No more than 10 Student. 3. Occupation : Government Employee private employee

7. How many times have you shopped on-line? Once 2-5 times 6-10 times

8. What is the highest amount spent by you for online shopping? Less than 500. Rs 500-1000 Rs 1000-5000 5000 9. Which of the following e-commerce sites you prefer the most? Flipkart Ebay Amazon Make my trip IRCTC If others please specify:

10. What kind of products do you prefer to buy on-line? FMCG Branded apparels Travel tickets Movie tickets Books Electronic gadgets

If others please specify: ______________________________________


RESEARCH ON E-TAILING

11.What is the likelihood of you shopping online in the future? Very likely somewhat likely Somewhat unlikely neither likely nor unlikely very unlikely.

12.What are the barriers that prevent you from shopping online? Strongly agree Not sure about the quality of the products sold on-line. It is not secure to do financial transaction online It is not convenient to shop online. Not able to touch and feel the product that I buy Not able to get the product immediately Agree Neutral Disagree Strongly disagree.

13.What are the factors that encourage you to shop online?

Strongly Agree agree Discounts attract me to shop online Time is saved Shopping online is convenient compared with visiting the shop I can pay cash on delivery I get access to a variety of products

Neutral Disagree Strongly disagree.

RESEARCH ON E-TAILING

RESEARCH ON E-TAILING

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