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Investor Info April 2011 Investor Relations

Stable load factors in April performance figures up sharply due to airspace closures last year The Passenger Airline Group increased capacity and sales in equal measure in April, achieving load factors on a par with the previous year in a ongoing stable pricing environment. Passenger numbers rose by 31.5 per cent compared with 2010. Last year the closure of broad swathes of European airspace following a volcanic eruption severely restricted air traffic. This distorts the comparison of performance figures. The figures are also partly affected by the current situation in Japan and the uncertain state of affairs in North Africa. Lufthansa Passenger Airlines kept the passenger load factor up at last year's good level. Although the load factors in Europe and America were up, Asia/Pacific and Middle East/Africa, the regions affected by the crises, reported a fall in passenger load factors. SWISS was able to improve on last year's already high load factor in April 2011. The performance was particularly gratifying in European traffic, but the Asia/Pacific region saw falls in the passenger load factor here too. Both Austrian Airlines and bmi reported slightly lower load factors as a result of the current situation in the North African crisis regions. The freight business also continued to perform well. Lufthansa Cargo registered a clear rise in sales with robust freight rates. The cargo load factor was down on last year, but this was due to catch-up effects in cargo traffic following the airspace closures. Traffic figures of Passenger Airline Group (Month yoy %)
31.5 24.3 22.3 24.4

0.0

Passengers

Flights

ASK

RPK

SLF (pts)

Traffic figures by region (Month yoy %)


35.5 28.8 22.4 24.6 21.8 13.3 ASK RPK 22.8 18.2

Europe America Asia/Pacific ME/Africa SLF 72.0 (+3.6 pts) SLF 83.3 (+1.5 pts) SLF 75.1 (-5.7 pts) SLF 73.6 (-2.8 pts)

Traffic figures by airline (Month yoy %)


27.5 27.1 23.0
A SK / A TK

30.9 23.6

25.9 22.9 21.2

RP K / RTK

10.1

12.7 7.5

14.9

Lufthansa P assenger A irlines SLF 76.2 (-0.2 pts)

SWISS SLF 81 .6 (+1 .8 pts)

A ustrian A irlines SLF 70.9 (-1 .7 pts)

B ritish M idland SLF 68.9 (-1 .0 pts)

Germanwings SLF 76.4 (+1 .5 pts)

Lufthansa Cargo CLF 68.3 (-4.0 pts)

News
Operating result improved in the first quarter and earnings forecast for 2011 confirmed The Lufthansa Group closed the first quarter of 2011 with revenue of EUR 6.4bn (previous year: EUR 5.8bn) and an improvement of EUR 103m in the operating result to EUR -227m. The net loss for the period was greater than that of last year, solely as a result of measurement effects under IAS 39 for hedging options (EUR -292m), and amounted to EUR -507m (previous year: EUR -298m). The Executive Board has confirmed the earnings forecast for the full year 2011 and is still expecting revenue and operating result to be higher than in 2010. Dividend of EUR 0.60 paid out Following a resolution taken at the Annual General Meeting on 3 May, Lufthansa involved its shareholders in the proceeds of its success in 2010, paying out a dividend of EUR 0.60 per share on 4 May. Based on the closing price on 3 May this corresponds to a dividend yield of 3.9 per cent. Lufthansa aims for a dividend payment for the financial year 2011, too; the amount will primarily be a factor of the operating result, whereby a dividend ratio of 3040% is targeted. Lufthansa Cargo voted world's best freight airline Lufthansa Cargo was chosen as the best freight airline in the world for the first time by the direct votes of thousands of forwarders at the Cargo Airline of the Year Awards. The Lufthansa subsidiary also won the prize for the best European cargo airline at the ceremony in London, successfully defending its title. The next Investor Info with traffic data for May will be published on 10 June 2011.

lufthansa.com/investor-relations | investor.relations@dlh.de | Tel. +49 69 696 28010 | Fax +49 69 696 90990

Lufthansa Investor Info 04/11

Investor Info April 2011 Investor Relations

Traffic figures by airline Lufthansa Passenger Airlines* Passengers in 1,000 Available seat-kilometers (m) Revenue seat-kilometers (m) Passenger load-factor (%) Number of flights
* incl. Lufthansa Regional and Lufthansa Italia

Month 5,479 14,892 11,342 76.2 55,556 + 37.5 + 27.5 + 27.1 - 0.2pts. + 28.2

yoy (%) 19,266 56,306 41,407 73.5

Cumulative + 18.7 + 16.9 + 13.8 - 2.0pts. + 12.1

yoy (%)

212,941

SWISS** Passengers in 1,000 Available seat-kilometers (m) Revenue seat-kilometers (m) Passenger load-factor (%) Number of flights Revenue Cargo tonne-kilometers (m) Cargo load-factor (%)
** incl. Edelweiss Air

1,366 3,470 2,833 81.6 12,841 114 53.1

+ 32.4 + 23.0 + 25.9 + 1.8pts. + 22.9 + 16.1 - 3.1pts.

4,956 13,652 10,644 78.0 50,775 459 54.2

+ 11.7 + 13.7 + 12.1 - 1.1pts. + 10.6 + 10.8 - 1.7pts.

Austrian Airlines Passengers in 1,000 Available seat-kilometers (m) Revenue seat-kilometers (m) Passenger load-factor (%) Number of flights British Midland Passengers in 1,000 Available seat-kilometers (m) Revenue seat-kilometers (m) Passenger load-factor (%) Number of flights Revenue Cargo tonne-kilometers (m) Cargo load-factor (%) Germanwings Passengers in 1,000 Available seat-kilometers (m) Revenue seat-kilometers (m) Passenger load-factor (%) Number of flights Lufthansa Cargo Cargo/Mail in 1,000 t Available Cargo tonne-kilometers (m) Revenue Cargo tonne-kilometers (m) Cargo load-factor (%) Number of flights Lufthansa Group*** Passengers in 1,000 Available seat-kilometers (m) Revenue seat-kilometers (m) Passenger load-factor (%) Cargo/Mail in 1,000 t Available Cargo tonne-kilometers (m) Revenue Cargo tonne-kilometers (m) Cargo load-factor (%) Number of flights 8,831 21,903 16,707 76.3 180 1,396 918 65.8 93,578 + 31.5 + 24.3 + 24.4 + 0.0pts. + 23.9 + 23.7 + 17.6 - 3.4pts. + 22.3 30,916 82,237 60,447 73.5 708 5,408 3,620 66.9 360,039 + 13.0 + 14.0 + 11.2 - 1.9pts. + 19.8 + 17.5 + 14.2 - 2.0pts. + 8.6 161 1,172 800 68.3 1,163 + 24.8 + 30.9 + 23.6 - 4.0pts. + 29.7 630 4,527 3,144 69.4 4,654 + 21.1 + 24.8 + 20.6 - 2.5pts. + 25.5 614 709 542 76.4 5,632 + 16.5 + 12.7 + 14.9 + 1.5pts. + 14.0 1,961 2,209 1,579 71.5 19,433 - 0.1 + 4.0 + 1.8 - 1.5pts. + 3.5 477 873 602 68.9 6,509 4 46.6 + 19.2 + 22.9 + 21.2 - 1.0pts. + 18.6 + 4.1 + 3.8pts. 1,711 3,072 1,974 64.3 25,415 18 51.9 - 5.3 - 1.2 - 3.1 - 1.2pts. - 1.5 - 31.2 + 3.6pts. 895 1,958 1,388 70.9 11,877 + 15.6 + 10.1 + 7.5 - 1.7pts. + 4.1 3,023 6,999 4,842 69.2 46,821 + 3.3 + 3.7 - 1.4 - 3.6pts. - 1.1

*** Lufthansa Passenger Airlines, SWISS, Austrian Airlines, British Midland, Germanwings and Lufthansa Cargo

lufthansa.com/investor-relations | investor.relations@dlh.de | Tel. +49 69 696 28010 | Fax +49 69 696 90990

Lufthansa Investor Info 04/11

Investor Info April 2011 Investor Relations

Traffic figures per region Lufthansa Group* Europe Passengers in 1,000 Available seat-kilometers (m) Revenue seat-kilometers (m) Passenger load-factor (%) Cargo/Mail in 1,000 t Available Cargo tonne-kilometers (m) Revenue Cargo tonne-kilometers (m) Cargo load-factor (%) America (North and South) Passengers in 1,000 Available seat-kilometers (m) Revenue seat-kilometers (m) Passenger load-factor (%) Cargo/Mail in 1,000 t Available Cargo tonne-kilometers (m) Revenue Cargo tonne-kilometers (m) Cargo load-factor (%) Asia/Pacific Passengers in 1,000 Available seat-kilometers (m) Revenue seat-kilometers (m) Passenger load-factor (%) Cargo/Mail in 1,000 t Available Cargo tonne-kilometers (m) Revenue Cargo tonne-kilometers (m) Cargo load-factor (%) Middle East / Africa Passengers in 1,000 Available seat-kilometers (m) Revenue seat-kilometers (m) Passenger load-factor (%) Cargo/Mail in 1,000 t Available Cargo tonne-kilometers (m) Revenue Cargo tonne-kilometers (m) Cargo load-factor (%) 7,097 7,884 5,673 72.0 57 90 35 39.1 742 6,534 5,440 83.3 56 578 384 66.4 467 4,763 3,577 75.1 51 582 414 71.2 441 2,416 1,778 73.6 16 145 84 58.3 Month + 34.8 + 28.8 + 35.5 + 3.6pts. + 23.3 + 20.8 + 18.8 - 0.7pts. + 24.3 + 22.4 + 24.6 + 1.5pts. + 31.6 + 30.0 + 24.3 - 3.0pts. + 15.6 + 21.8 + 13.3 - 5.7pts. + 18.8 + 19.7 + 12.6 - 4.5pts. + 14.7 + 22.8 + 18.2 - 2.8pts. + 18.9 + 18.6 + 14.2 - 2.2pts. yoy (%) 24,527 28,553 18,904 66.2 224 337 139 41.3 2,568 24,184 19,152 79.2 219 2,193 1,525 69.5 1,879 18,342 14,463 78.9 198 2,270 1,599 70.4 1,654 10,024 7,031 70.1 67 605 354 58.5 Cumulative + 14.2 + 14.6 + 15.4 + 0.4pts. + 18.0 + 8.1 + 10.2 + 0.8pts. + 13.0 + 16.0 + 13.3 - 1.9pts. + 25.9 + 21.4 + 20.1 - 0.8pts. + 7.5 + 11.9 + 6.2 - 4.2pts. + 18.0 + 18.1 + 11.1 - 4.5pts. + 5.6 + 14.1 + 8.6 - 3.6pts. + 13.5 + 7.8 + 6.7 - 0.6pts. yoy (%)

* Lufthansa Passenger Airlines, SWISS, Austrian Airlines, British Midland, Germanwings and Lufthansa Cargo

Lufthansa Passenger Airlines** Europe Passengers in 1,000 Available seat-kilometers (m) Revenue seat-kilometers (m) Passenger load-factor (%) America (North und South) Passengers in 1,000 Available seat-kilometers (m) Revenue seat-kilometers (m) Passenger load-factor (%) Asia/Pacific Passengers in 1,000 Available seat-kilometers (m) Revenue seat-kilometers (m) Passenger load-factor (%) Middle East / Africa Passengers in 1,000 Available seat-kilometers (m) Revenue seat-kilometers (m) Passenger load-factor (%) ** incl. Lufthansa Regional and Lufthansa Italia 4,291 4,633 3,295 71.1 582 5,216 4,288 82.2 356 3,586 2,727 76.1 247 1,451 1,028 70.8 + 43.3 + 39.3 + 45.3 + 2.9pts. + 24.3 + 22.2 + 24.0 + 1.2pts. + 19.0 + 24.2 + 17.2 - 4.5pts. + 13.0 + 22.1 + 18.5 - 2.2pts. 14,862 17,049 11,111 65.2 2,019 19,261 15,171 78.8 1,404 13,600 10,783 79.3 976 6,368 4,331 68.0 + 21.5 + 22.3 + 23.8 + 0.8pts. + 13.0 + 15.8 + 12.8 - 2.1pts. + 8.3 + 11.9 + 7.6 - 3.1pts. + 8.0 + 18.8 + 12.0 - 4.1pts.

lufthansa.com/investor-relations | investor.relations@dlh.de | Tel. +49 69 696 28010 | Fax +49 69 696 90990

Lufthansa Investor Info 04/11

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