Business Analysis Deliverables

1 Tasks Plan Business Analysis Approach

Conduct Stakeholder Analysis

Plan Business Analysis Activities

1 2 3 4 5 1 2 3 1

Deliverable Determination between Change Driven (ie. Agile) or Plan Driven (ie. Waterfall) Determination of business analysis process Definition of a business analysis process Tailorization of business analysis process List team roles, deliverables, analysis techniques to be used RACI Matrix Stakeholder Matrix (ie Stakeholders influence) List of stakeholder with their roles and responsibilities
Business Analysis Plan including:
- Scope of work - Work breakdown structure of BA Activities - BA Activity list - Estimate of each BA activity - Procedure of changing BA plan

Business Analysis Planning and Monitoring

Plan Business Analysis Communication 1

Business Analysis Communication Plan including:

- Stakeholder communication requirements for BA activities (Technical vs. Non-technical) - Description of content of BA work (ie. BRD vs. SRS.. etc) - How to format content (ie. Templates to be used) - How to communicate content (Meeting, Documentetc) - How much details should be communicated - Individuals responsible for collecting, distributing, accessing and updating information

Plan Requirement Management Process

1 Requirement Management Plan including:

- How will the traceability be structured - What attributes will be captured for each requirements - Process for prioritizing requirements - Approach for change control - How change will be requested - How change will be analyzed, approved and implemented

Plan, Monitor and Report on BA Performance

1 Business Analysis Performance Assessment including:

- Comparison of planned vs. actual performance - Reason for variance (root cause analysis) - Assessment of level of efforts required to complete BA work

2 Business Analysis Process Assets including:

- Review of the process used to perform business analysis work - Improvement recommendations - Revised BA templates and processes - Record of lessons learned

Prepare Requirement Elicitation

1 Scheduled Resources including:

- List of participants in elicitation tasks - Location and time of elicitation activities - Other resources (flip charts, index cards, etc)

2 Supporting Materials including:

- How to perform techniques (Powerpoints, handouts, .. Etc)

Conduct Elicitation Activities

1 Results from each technique used including:

- Brainstorming: List of ideas, ideas grouped into themes - Data Dictionary: Defined list of data elements, their meanings and allowable values - Document Analysis: Documented details of domain, notes and follow-up questions - Focus Group: Discussion guide, scripts, report of participants agreements/disagreements - Glossary: Defined list of terms unique to a domain - Interview: Objective of interview, list of questions, interview notes, confirmation of notes - Interface Analysis: Input/Output, Validation rules, Triggering Events - Observation: Objective of observation, list of questions, detailed notes on process observed, confirmation of notes - Prototyping: Screen prototype (data attributes, selection criteria, business rules); Storyboard or dialog map or
dialog hierarchy or navigation flow; Screen layout or mockup

Elicitation

- Req'ts Workshop: Agenda, list of questions, action items, documentation of requirements - Survey: Survey plan, survey questions, analysis of results, and report of findings

Document Results of Elicitation Activities

1 Stated requirements: requirements described from perspective of stakeholders 2 Stakeholder concerns: issues, risks, assumptions, constraints and other relevant information 1 2 Confirmed stakeholder concerns: Issues, risks, assumptions, constraints and other relevant information confirmed by stakeholders

10

Validate Elicitation Results

Confirmed requirements: requirements described from perspective of stakeholders and confirmed

by stakeholders

Copyright 2010 BAMentor, LLC

Business Analysis Deliverables

1 11 Deliverable Tasks Plan Business Analysis Approach Scope 1 Manage Solution & Requirement Scope Analysis: assessment of requirements to ensure that they fall within solution scope 2 Conflict resolution 3 Baselined requirements 4 Approved requirements: Formal signoff of agreement of requirements Structure Requirements for Traceability 1 Coverage Matrix including:
- Requirements - Attributes - Relationships

12

13

Requirements Management & Communication

Manage Requirements Change

1 Maintained and Re-useable Requirements including:

- Impact analysis - Requirement needed for long-term usage - Storage

14

Create Requirements Package

1 Requirement Package including:

- Business analysis work products & deliverables
- Issue log - Meeting agenda & minutes - Work plan - Requirements document - Business analysis plan - Traceability matrices etc

15 16

Communicate Requirements Define Business Need

1 Communicated requirements including:

- Presentations (Slides, documents, prototypes etc)

Business Need including:

- Business Goals and Objectives - Description of business problem or opportunity - Desired outcome (ie: Increased customer satisfaction, improve safetyetc)

17

Determine Gaps in Capabilities to Meet 1 Required Capabilities including: Business Need

- Documentation of current capabilities (current state analysis) - Gap analysis: assessment of insufficiency in current capabilities to meet business need - Documentation of needed capabilities (future state: processes, staff, features, hardware needed to implement
solution)

Enterprise Analysis

- High level assumptions made about new capability meeting business need

18

Determine Solution Approach

Description of Solution Approach including:

- Type of solution components to be delivered (new process, software etc) - List of potential solutions - Methodology to be used (build in house, outsource, re-engineering, tailoring etc) - Feasibility Report

19

Define Solution Scope

Solution Scope including:

- Major features and functions to be included in the solution - Interaction of solution with external entities - Description of business unit, process, systems impacted

20

Develop Business Case

1 Business Case Document including:

- Description of qualitative & quantitative benefits to be gained - Description of total net cost of solution - Result of risk analysis (technical, financial and organizational risks) - Result measurement: assessment and evaluation of cost and benefit (is the initiative still on track?)

Copyright 2010 BAMentor, LLC

Business Analysis Deliverables

11 2
Tasks Plan Business Analysis Determine Priority andApproach Relative Importance of Requirements

Deliverable 1 List of Prioritized Requirements including:

- List of requirements - Attributes describing relative importance to stakeholder and organization (likelihood of success,
implementation difficulties, business valueetc)

- Priority (high, low or medium)

22

Organize Requirements for Clarity to Stakeholders Specify and Modeled Requirements Requirement Analysis

1 Structure for Requirements including:

- Requirement template (BRD, SRS, Use Caseetc) - Documentation of the relationship between templates

23

Set of Analyzed Requirements including:

- Written requirements (from analyst perspective and describing solution) - Matrices (requirement attributes, data dictionaries etc) - Models (use case model, data model etc) - Requirement attributes - Recommendation on improvements current business operation (automation, access to information,
reducing complexity of interfaces... etc)

24

Determine Requirements Assumptions 1 List of Assumptions and Constraints including: and Constraints - Assumptions: unverified facts about something believed to be true
- Business constraints (budget, time, resource, skills etc restrictions) - Technical constraints (developing language, hardware, software... etc restrictions)

25

Verify Requirements

1 Verified Requirements including:

- Assessment of requirement quality (cohesiveness, completeness, consistency, feasability, testability etc)

26

Validate Requirements

Validated Requirement including:

- Determination of business value delivered by each requirement - Measurable criteria for each requirements assessing the success of requirement in terms of increasing business value and meeting business need - Determination of dependecies for realizing benefits needed - Evaluation of if/how requirement is in alignment with business case

27

Assess Business Value Delivered by Proposed Solution

1 Assessment of Proposed Solution including:

- Matrix ranking of solution options - List of non-required capabilities offered by each option - Recommendation of best solution to be implement or termination of initiative if best solution cannot be determined

28

Allocate Requirements Among Releases 1 List of Allocation of Requirements including: and/or Solution Components - List of solution components and requirements associated with them (ie. Requirements associated with
business process, busines rule etc)

- Determination of effective tradeoffs in regard to resource availability, restriction on solution and requirement dependencies - List of project phases/iterations and requirements associated with them

Solution Assessment & Validation

29

Identify Opportunities for Improvement 1 Post-Implementation Organizational Readiness Assessment including:

- Cultural assessment (assessment of belief, attitude, feelings and willingness to accept changes induced by
solution)

- Operational or technical assessment (assessment of organization maturity and preparedness for using solution) - Stakeholder impact analysis (how will change induced by solution will affect job functions, activites, usability...
etc)

30 31

Define Transition Requirements to Move to New Solution Validate Solution

1 Set of Transition Requirements including:

- capabilities developped when organization enhance or replace existing solution

1 List of Defects: list of solution outputs that stakeholders continously reject regardless of how great they work. BA must include:
- Severity of defect - Probability of occurrence - Severity of business impact - Capacity of business to absorbe impact Mitigating Actions: steps that can be taken to reduce or eliminate defects

2 3
32 Determine Organization Readiness to Operate Solution

Solution Validation Assessment: given known defect, is solution able to meet business need 1 Solution Performance Assessment including:
- List of metrics for validating solution can meet goals and objectives - Assessment of solution against defined metrics - Recommendation of replacement or elimination of solution

Copyright 2010 BAMentor, LLC