Career Options Worksheet

This task is designed to assist you to explore possible career outcomes from your degree. You will find the relevant resources to enable you to complete the worksheet on Learning@Griffith.

Name of major that you have selected: Hotel Management List five (5) industries that employ graduates from this major: [*Note: The term industry refers to the broad field e.g. mining, financial, advertising sectors. Students choosing Real Estate & Property Devt major may list one industry only] Industries that employ graduates from this major 1. HOTEL MANAGER 2. FRONT DESK MANAGER 3. Food service industry 4. The casino industry 5.Transport and travel industry

List five (5) organisations that employ graduates from this major. [*Note: The term organisation refers to the name of an actual company or government department, such as the ANZ Bank or Department of State Development]. Organisations that employ graduates from this major 1. Intercontinental Hotel Sydney Group 2. OZ Adventures & Splat Attack Paintball 3. Bridge and Wickers Tour Operators 4. The Brisbane Marriott Hotel 5. Bojangles'

List one (1) web site where you may find job vacancies for this major: [*For example http://www.bandt.com.au/Classifieds.asp - B&T Advertising & Marketing vacancies] Vacancy website: 1. http://www.travelindustrycareers.org/ - Travel Industry Career Association

List three (3) job titles for graduates from this major: [*Note: The job title refers to the name of the position you would occupy e.g. Graduate Marketing Officer or Assistant Events Coordinator] Job titles for graduates from this major 1. Head Rooms and Service manager 2. Assistant Tour operations Manager 3. Tourism Information Assistant Regional Coordinator

List five (5) duties that a graduate from this major may perform in his/her day-to-day work: [*Note: Duties are on the job tasks such as: Undertake research in the field of or Liaise with stakeholders in relation to...] Duties a graduate from this major may perform 1. Hotel Manager - Overseeing day-to-day running of bar and restaurant 2. Assistant Tour operations Manager -Allocate chart of movements of

company fleet, proactively create and implement a marketing and PR strategy; working to communicate the brand to the luxury travel industry and clients. 3. . Tourism Information Assistant Regional Coordinator : supervise staff and engage in providing information to tourists, and to assist regional coordinators in planning and implementing programs involving other local and international tourism activities. 4.. Head Rooms and Service manager. analysing sales figures for room and service occupancy and devising marketing and revenue management strategies for room 5. .. Head Rooms and Service manager: Liasing with contractors and suppliers of room service goods and services.
List five (5) skills or attributes that employers might be seeking (apart from a degree) in graduates from this major: [* Note: Skills or attributes are required in order to perform the duties as described above e.g. Well developed analytical skills may be required in order to conduct the duty of research; Excellent communication skills may be required in order to liaise with stakeholders]. Skills or attributes required of a graduate in this major.

1. Good People Skills in terms of interpersonal skills so as to keep guests and employees happy as well as address guest concerns with patience, tact and understanding. 2. Well developed Critical Thinking Skills to provide creative and practical solutions to problems. 3. Good Communication Skills i.e able to read, write and speak clearly as part of the job. 4. Organizational Skills and able to multitask in terms of overseeing relations, the front desk, housekeeping, maintenance, finances and staff development etc. 5. Computer Skills

Field Research (Workplace Interview) Report Sheet

Option (a) Date of interview : ____12/10/2013 ____________________ Option (a) or (b): Name of person you interviewed/listened to: __________ Jrg T. Bckeler ____________________________________________________ Position: Organisation: Intercontinental hotel Sydney General Manager

For Option (a) only, please provide the following contact details for your interviewee.

Ph: : +61 2 9253 9000 Email address: vic@cherikoff.net

Field Research (Workplace Interviews) and Future Career Plans The field research and workplace gave me an insight into how I can develop my own career and achieve work success and satisfaction. The field research provided crucial information into the prospective career by enabling me get acquitted with the chosen line of work regarding the amount of time, resources and capabilities required. This field research in terms of work place interview and work place interview did not only provide useful insights into career requirements when entering into the job market as a first time employee but also when shifting job functions or entering a new field of work. From research and workplace interview, I was able to see a preview of my prospective career before I can commit myself to the job. In the past, I have had some personal prejudices and perceptions about the job of a hotel manager but after carrying out the interview with a person currently in the job portfolio, I gained a clear and comprehensive understanding of the job in question. From this research, I was also equipped with essential aids for future job interviews and job performance. This is because I become more familiar with the hotel industry best practices, job routines, responsibilities and expectations. Generally, from the career development component, I have leant that it is important to actively start planning and managing careers as early as possible since this results not only to confidence and strong sense of purpose but also greater happiness and job fulfilment. I have also leant that there are endless opportunities for graduates of Griffith University and especially those majoring in International Tourism and Hotel Management. Field research and work place interviews also leave one well-informed, open up unseen choices and opportunities. To be able to have a better chance of getting a graduate employment, I will have to starting towards that goal based on a number of procedures as leant in the lectures. The first step that I will need to identify crucial information about myself in order to have a good sense of the skills I will need. This will be in terms of work place priorities, personal and professional skill sets and interest and preferences. Secondly, I will need to identify information about the available options by applying the personal information ascertained to identify the options that meet my skills, interests, priorities and capabilities. The third step is that I will need to target my potential employer by narrowing down my search and using the gained information to determine the most suitable jobs and companies to apply. This means I will need to develop written credentials in terms of resume and cover letter focusing on my understanding of the industry and employers goals and how those requirements can be met. Lastly, I will need to develop an action plan to promote myself to everyone with my network of employers, colleagues, friends and acquaintances in search of opportunities that match qualifications highlighted in the credentials. I will need to be well prepared to handle any interviews and confident to speak about the mission of the organisation and how my background, interest and qualifications fit. If offered the position, I will an appropriate salary and other working conditions.