LINDSAY MARIE STICKNEY

lindsaystickney@gmail.com (530) 351-1362

EDUCATION
UNIVERSITY OF CALIFORNIA, BERKELEY
BACHELOR, PSYCHOLOGY
Member of Phi Beta Kappa Honors Society

BERKELEY, CA
DEC 2008 - DEC 2012

WORK EXPERIENCE
GOOGLE PROJECT COORDINATOR JUNE 2013 - PRESENT
Handled roughly 5,000 name appeals each week from Google Plus enforcing Googles policy Collaborated with team members to handle over 30,000 weekly appeals, with a turnaround time of under 5 days Proactively took on responsibility of producing weekly, monthly, and quarterly team metrics for management which analyzed data from the name, age, impersonation, and profile appeal queues Evaluated and analyzed Metrics on the appeal process giving visibility to agent performance, productivity, and team accuracy, which leading to Google Plus policy changes Communicated between various product quality teams to identify, send, and process ConOps policy requirements to Google Plus consumer accounts

UNDERGRADUATE JOURNAL OF PSYCHOLOGY AT UC BERKELEY BERKELEY, CA

MARKETING DIRECTOR JAN 2011 - JAN 2012
Strategized with group members to establish an effective yearly plan to increase exposure and attention to the journal Aided in developing weekly marketing goals and tasks delegated to each group member in order to maintain an equal and prosperous working environment Increased journal awareness through the implementation of promotional flyers, class announcements, and campus events Helped plan and prepare monthly dinners for journal members to solidify group cohesiveness and unity throughout the year

GRAPHIC DESIGNER
Researched particular color palettes and images that would most successfully appeal to all college students to increase the exposure and attention to promotional designs Assigned each graphic design to promotional flyers or website design to ensure the maximum effectiveness of each image Used Adobe Photoshop with one other team member to manipulate original sketches into detailed graphic designs Co-created a logo that aesthetically best represented the journal, the journals mission statement, and undergraduate UC Berkeley psychology students as a whole

PSYCHOLOGY OF HUMAN MEMORY AND LEARNING, UC BERKELEY

STUDENT RESEARCHER

BERKELEY, CA

AUG 2012 - DEC 2012 Constructed and proposed a scientific study to analyze the effects of gender on the encoding and recall of autobiographical narratives through the experience of watching a film Searched, reviewed, and extracted data from numerous journal archives to analyze previous findings and establish a basic foundation for the methods section of the study Formulated an emotional number-scale to quantify and measure both male and female subjects personal narratives Proposed to give a survey at the beginning of the study as well as six weeks later to precisely track the changes that occurred between encoding and recall and ensure consistency

Converted the study proposal into an APA research paper which resulted in positive feedback from academic mentors

RESEARCH AND DATA ANALYSIS, UC BERKELEY

STUDENT RESEARCHER

BERKELEY, CA
JAN 2010 - MAY 2010

Conducted research to show the correlation between GPA and extracurricular activities Collaborated with two team members to determine criteria for selection of human subjects Created recruitment survey and distributed on campus resulting in a diverse random sample of over 100 subjects successfully integrated into the study Employed data organizational methods through the use of a timeline, check-lists, and online documents to ensure data was correctly monitored and recorded Consolidated all data to input into the computer program R, enabling the quantification of statistical significance within our findings Cohesively worked with two team members to produce an APA paper that explained findings in a clear and concise form Concluded the study successfully resulting in a positive correlation between GPA and extra-curricular activities

COMPUTER SKILLS
Experienced with R, Microsoft Excel, Microsoft PowerPoint, Cases, and Metrics