Position Profile: SM (Operations) Switching

POSITION VERSION DATE REPORTS TO DIRE T REPORTS !O ATION APPROVED "#

SM (Operations) 03rd October 2011 GM (Technical)/GM Network Operations Managers "egions !ssistant Managers

P$RPOSE O% POSITION 1# $lose liaison with %endor and &T$' Manage(ent tea( )or rollo*t o) new ser%ices and )eat*res at +,N- +'' MS$- .T/s and NGN SS# 2# $reation/ deletion o) ro*tes- )eat*res in .T/s- NGN SS- +'' MS$- +,N and i(ple(entation o) new tari)) plans as gi%en b0 &T$' 1/2s# 3# "esponsible )or o%erall operation (aintenance o) transit- local e3changesON4s- MS!G -NM$/OM$- So)t Switches along with power plants and also (aintaining o) power plants o) 5TSs co(bined /3changes- within his de)ined 6*risdiction#

N7.8S7

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Position Profile: SM (Operations) Switching

RO!ES & RESPONSI"I!ITIES Planning & Design Acti'ities &lanning )or network opti(i9ation and *tili9ation o) s0ste( reco*rses )or opti(*( re%en*e generation# $reates i(ple(ents e3change data which incl*des processes s*ch as N*(bering / $harging / "o*ting and Signaling plane O M o) core switching network ele(ents installed in corresponding "egion# $reation / deletion o) ro*tes- )eat*res in .T/s- NGN SS- +'' MS$- +,N and i(ple(entation o) new tari)) plans as gi%en b0 &T$' 1/2s# ,(ple(entation o) new tari)) packages and new n*(bering series in +,N as introd*ced b0 &T$'# $&T/"o*ting/$harging database (anage(ent as per &T$' polic0- &T! appro%ed N*(bering &lan and re:*ire(ent o) '.,s- ''Os (;i3ed- $.M!+&S)# Tra))ic anal0sis o) .T/s SS and 1$T/s# Managing )or i(ple(entation )or circ*it and s0ste( capacit0 )or special occasion as /id and other high tra))ic e%ents /da0s# 8o*cher (anage(ents o) prepaid ser%ices at +,N# 'iaison with di))erent %endors like 1*awei- 7T/- !&' and Sie(ens 'iaison with &T$' Sales depart(ent# !cti%ation/.e<acti%ation o) M.Ns - s*pple(entar0 ser%ices- 8!S and data Ser%ices in +'' MS$s !lar( Monitoring and NO$ Tro*ble Tickets recti)ication# /ns*re ;a*lt locali9ation- recti)ication- replace(ent and con%ersion to new e:*ip(ent# Generation o) Tra))ic anal0sis reports o) .T/s- 1$T/s ($;"- !S" etc)# On de(and Generation o) reports on gi%en te(plates b0 &T$' 1/2s# .i))erent Monthl0- weekl0 and dail0 reports generation o) $ore Switches## Generation o) dail0 N/ break down reports#

Operation an( Maintenance

Prepare Reports:

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Position Profile: SM (Operations) Switching

RO!ES & RESPONSI"I!ITIES oor(ination Tas)s: $lose liaison with %endor and &T$' Manage(ent tea( )or rollo*t o) new ser%ices and )eat*res at +,N- +'' MS$- .T/s and NGN SS# Manage(ent and coordination with $MO=s like 4;ON//MO5,',N>/+!",./T/'/NO"/7ONG and other '.,=s )or interconnection and resol%ing iss*es related to pro%ision o) ser%ices as ,nternational $lose liaison with "! ;M- , ,- NO$- Tra))ic /ngineering .epart(ents- 2!+ireless &lanning- Switching &lanning +''- de%elop(ent- Switching .e%elop(ent- O'Os- and $MOs etc# /ns*re co(pliance with b*dgets- targets- and deadlines thro*gh the i(ple(entation o) cost<e))icient controls# /ns*re co(pliance with legal and ethical standards#

ontrol acti'ities:

$n(erta)e perfor*ance *anage*ent Monitor and e%al*ate reporting e(plo0ees#

+PI Pri*ar, +PIs $ost e))ecti%e Manage(ent o) Network operation as per 2oS ?0@ &eriodic ,nspection o) the e3changes *nder the do(ain ?0@ Ti(el0 s*b(ission o) "eports A0@ &roper (onitoring ti(el0 reporting b0 NM$/OM$s/NMS to concerned B0@ Manage the O M o) e3change power plant ?0@ ,n ti(e co(pletion o) $!&/C pro6ects related to NGN- '.,s ,n ti(e co(pletion o) batteries- recti)iers- .G Sets Secon(ar, +PIs Manage the sta)) (atters- pro%ide g*idance to increase their e))ecti%eness /%al*ate per)or(ance o) all reporting e(plo0ees

+E# RE!ATIONS-IPS Internal E.ternal

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Position Profile: SM (Operations) Switching

+E# RE!ATIONS-IPS

"ele%ant depart(ent heads !ll depart(ents

8endors $ons*ltants

OMPETEN IES Professional teleco( ind*str0 o*petencies S/pporting o*petencies

4nderstanding challenges speci)ic to the >nowledge o) 5*siness &rocess "e<

engineering

4nderstand proble(s and classi)0

these into si(pler tasks and take ade:*ate decisions on the basis o) a%ailable in)or(ation

>nowledge o) the new ad%ance(ents

and technological changes in the teleco( sector

/ns*re the need o) the tea(

(e(bers are (et and )oster tea(work e3pectations

>nowledge o) Technical related )ields &lanning and organi9ing work &ro6ect Manage(ent Technical s*pport de%elop(ent 5*ild Technical s*pport tea( 8endor (anage(ent

$onsistentl0 (eet established Modi)0 e3isting approaches b0

identi)0ing critical relationships

5*ild positi%e client relationship and

(aintain clear co((*nication

$hange personal approach )or

di))erent sit*ations and *nderscoring positi%it0 o) change

DESIRA"!E E0PERIEN E AND 1$A!I%I ATIONS E.perience E(/cational 1/alifications

D< B 0ears o) e3tensi%e e3perience in

rele%ant )ield#

!d%ance degree in Teleco(//ngineering

237