SAP Customer Success Story

“mySAP SCM mature technology for logistics

execution has brought us more performance,
better analytical accuracy, and optimal
warehouse management. Those are essential
elements for modern logistics.”
Heinz Gramm, Director, Dualogis GmbH

AT A GLANCE DUALOGIS
Company Name FAST, INTEGRATED PROCESSES IN A MULTICUSTOMER
Dualogis GmbH, Germany
www.dlogistics.com/dualogis
WAREHOUSE WITH mySAP™ SUPPLY CHAIN MANAGEMENT

Industry
Logistics for the chemicals For a logistics specialist in the chemicals field, effective commu-
industry nications with customers is a must at every level – including IT.
Key Challenges To ensure its success in this specialized arena, Dualogis chose
Dualogis wanted to improve its
logistics by upgrading IT, to SAP® software.
accommodate customers
that had migrated to SAP® R/3®
software, which is available today Based in Obenburg am Main, Germany, Dualogis GmbH was
in the mySAP™ ERP solution.
founded in mid-2000 by D. Logistics AG and Acordis Industrial
Implementation Partner
SAP Consulting
Fibers GmbH. Acordis Industrial is the largest department at the
Solution and Services
multinational Acordis group, which supplies customers worldwide
•mySAP Supply Chain
Management (mySAP SCM)
with chemical fiber and special products for industrial, textile,
with logistics execution software medical, and hygiene applications. The joint venture, Dualogis,
•SAP R/3, which is available
today in mySAP ERP
combines the logistics ability of D. Logistics with the industry-
specific knowledge of the Acordis group.
Existing Environment
Legacy system
Implementation Highlights Dualogis operates the entire Acordis finished-goods warehouse,
SAP Consulting provided including managing goods receipts and issues, picking, staging,
excellent service.
and transportation planning. In an 80,000-square-meter warehouse
Key Benefits
•mySAP SCM provides better that boasts 53,000 square meters of storage space, Dualogis
performance, better analytical stores and moves more than 120,000 tons of chemical fiber from
accuracy, and optimal warehouse
management. around 270,000 pallets. Depending on the product that is stored
•Risk of error as well as
turnaround times are reduced.
and changing customer requirements, Dualogis uses a variety of
•A simplified communications
system improves relationships
storage models, including bulk, flat, and pallet-rack storage, and
with customers and partners. a modern high-rack storage system.
•Radio frequency (RF) technology
enables paperless communication
in the warehouse.
•Transportation management
improved.
 www.sap.com /contactsap

mySAP™ SUPPLY CHAIN MANAGEMENT: company and at its integrated customers’ facilities. Handling
AN INVESTMENT IN THE FUTURE unit (HU) management summarizes the different products to
“Every customer receives high-quality logistics services at the be delivered to a given customer in groups.
best possible price. To a company wishing to succeed in this area,
modern IT solutions are an absolute necessity,” says Oliver Allocating goods at storage-bin level ensures that inventory
Beierlein, who is responsible for shipping processing at Dualogis. management is transparent. Transport management software
In order to fulfill this goal, Dualogis decided on SAP software – calculates cost-effective transport options, takes appointment
specifically SAP R/3® software, which is available today in the information into account, supports direct selection of transpor-
tation service providers, puts shipments together, prints the
“. . . SAP software will accelerate necessary documents, and calculates shipment costs.
delivery processing, freight registration,
To Beierlein, the advantages of comprehensive warehouse process
and transportation processing.” mapping are clear, “The direct wireless-data connection has
Oliver Beierlein, Dualogis significantly reduced transaction times in the warehouse, and
the implementation of new logistics functionality in SAP software
mySAP™ ERP solution, and mySAP Supply Chain Management will accelerate delivery processing, freight registration, and trans-
(mySAP SCM) – at a critical juncture in its business: the mainte- portation processing.” But that is not all: The standardized,
nance contract for its legacy system expired and two of Dualogis’s enhanced reporting software, which can also process customer
better customers had just migrated from SAP R/2® software to billing, provides extra transparency and quality. Both the risk of
SAP R/3. The implementation team at Dualogis was assisted by error as well as turnaround times are reduced significantly. And
a small group of consultants from SAP Consulting. the simplified system for communicating with customers and
freight forwarders ensures seamless data exchange.
SYNCHRONIZED FLOW FOR MATERIAL AND DATA
mySAP SCM includes software for all aspects of logistics execu- REACTING FLEXIBLY TO CUSTOMERS AND MARKETS
tion, including warehouse management. The software manages Dualogis is now well prepared for the future. It plans to integrate
putaway, stock transfer, and removal of stock in finished-goods additional customers into the logistics execution software and
warehouses. All internal warehouse processes and goods move- map nonwarehouse services. In addition, Dualogis wants to
ments are processed without paper – including inventory man- extend its range of services for existing customers and win new
agement, storage bin management, and radio frequency (RF) customers from other industries. According to Roland Endres,
technology. Wireless data transfer enables the use of mobile application manager at Dualogis, using mySAP SCM is “a distinct
bar-code readers, which transfer data directly to SAP software. competitive advantage – we have now successfully proven that
At Dualogis, warehouse management software is installed as a different customers’ complex logistics requirements can be
central system that communicates with SAP software at the mapped in a single system.”

50 071 078 (04/11) Printed in USA.

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