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Color Laser Printer

CLP-31x Series
CLP-310/315/310N/315W

Basic Model : CLP-310,CLP-315

SERVICE
Samsung Clolr Laser Printer

Manual

The keynote of Product


The smallest / The lowest noise
High Quality Muti-path CLBP

CLP-310N

- Model series : CLP-310/315


CLP-310N (Network model)
CLP-315W (Wireless model)
- Speed(Color/Mono) : 4/16 ppm(A4). 4/17ppm(Let)
- Printing resolution : Max. 2,400 x 600 dpi
- Emulation : SPL-C
- Memory : 32 MB (Network model : 32MB)
64 MB (Wireless model : 64MB)
- Processor : Jupiter 375MHz (CLP-310/315/310N)
Chorus 360MHz (CLP-315W)
- Interface : IEEE 802.3,Ethernet(10/100Mbps)
Wireless: IEEE 802.11b/g(Only wireless
model)
- Toner Cartridge
Initial : 1K Toner(K), 0.7K Toner(C,M,Y, each)
Sales : 1.5K Toner(K), 1K toner(C, M, Y each)
- Printer Life : 100,000 pages
Monthly Max. Duty : 20,000 pages/month

GSPN (Global Service Partner Network)


North America : service.samsungportal.com
Latin America : latin.samsungportal.com
CIS : cis.samsungportal.com
Europe : europe.samsungportal.com
China : china.samsungportal.com
Asia : asia.samsungportal.com
Mideast & Africa : mea.samsungportal.com

Samsung Electronics Co.,Ltd. January. 2008


Printed in Korea.
VERSION NO. : 1.00
CODE : 0310-C0SEE

Contents
1. Precautions


1.1 Safety Warning1-1


1.2 Caution for safety1-2
1.3 ESD Precautions1-5

2. Product spec and feature





















2.1 Product Specifications2-1


2.1.1 Product Overview2-1
2.1.2 Prouduct Specification2-2
2.1.3 Model Comparison Table 2-10
2.2 System Overview 2-11
2.2.1 System Structure 2-11
2.2.2 Main PBA Description 2-18
2.2.3 CRUM 2-25
2.3 S/W Structure and Descriptions 2-26
2.3.1 Architecture 2-26
2.3.2 Language Monitor 2-26
2.3.3 Status Monitor 2-26
2.3.4 Network Interface 2-27
2.3.5 Printer Driver <-> Status Monitor 2-27
2.3.6 System F/W Flow 2-28
2.3.7 Alarm Shortage 2-29
2.3.8 Error status 2-29
2.3.9 CRUM Overview 2-30
2.3.10 FW Upgrade 2-30
2.3.11 Initailize Flow 2-31

Continued
3. Disassembly and Reassembly






















3.1 Precautions when replacing parts3-1


3.1.1 Precautions when assembling and disassembling3-1
3.1.2 Preautions when handling PBA3-1
3.1.3 Releasing Plastic Latches3-1
3.2 Parts for Maintenance and Repair3-2
3.2.1 Replacement interval for parts with a limited life3-2
3.2.2 Printer Cleaning3-3
3.3 Information Related to Disassembly and Assembly3-4
3.3.1 Special service parts3-4
3.3.2 Screws used in the printer3-5
3.4 Disassembly Procedure3-7
3.4.1 Cover3-7
3.4.2 ITB3-9
3.4.3 Fuser3-9
3.4.4 HVPS board 3-10
3.4.5 Main PBA 3-10
3.4.6 SMPS board 3-11
3.4.7 LSU Unit 3-11
3.4.8 Holder Pad 3-12
3.4.9 Transfer roller 3-12
3.4.10 OPE PBA 3-13
3.4.11 Pick up roller 3-13
3.4.12 Wireless PBA (only CLP-315W) 3-14

4. Alignment & Troubleshooting





4.1 Alignment and Adjustments4-1


4.1.1 Control Panel4-1
4.1.2 Function4-2
4.1.3 Jam Removal4-5

Continued











4.1.4 Sample Pattern4-8


4.1.5 Periodic Defective Image 4-10
4.1.6 How to use EDC (Engine Diagnostic Control) Mode 4-11
4.2 Troubleshooting 4-17
4.2.1 Procedure of Checking the Symptoms 4-17
4.2.2 Troubleshooting Checklist 4-18
4.2.3 Solving General Printing Problems 4-19
4.2.4 Solving Print Quality Problems 4-30
4.2.5 Common Windows Problems 4-48
4.2.6 Common Macintosh Problems 4-49
4.2.7 Common Linux Problems 4-50
4.2.8 Major Problems Trouble shooting 4-54

5. System Diagram

5.1 Block Diagram5-1


5.2 Connection Diagram5-2

6. Reference Information



6.1
6.2
6.3
6.4

Tool for Troubleshooting6-1


Acronyms and Abbreviations6-2
Select a location for the printer6-4
A4 ISO 19798 Standard Pattern6-5

Continued

















Parts Catalog
Power Cord 2
Thumbnail 3
1. Main 4
2. Cover Front 7
3. Cover Top 9
4. Rear Cover11
5. Transfer Unit13
6. Frame115
7. Frame217
8. Main Drive119
9. Main Drive221
10. Fuser Unit23
11. Tank Waste Unit25
12. Cassette27
13. Frame Sub Unit 1 (MEA UNIT-PICK UP ROLL)29
14. Frame Sub Unit 2 (MEA UNIT-FRAME EXIT)31
15. Frame Sub Unit 3 (MEA UNIT-GUIDE PICK UP)33

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