Bkv Zrt.

- Terms and Conditions of Travelling

http://www.bkv.hu/english/feltetelek/index.html

home | passengers' comments | site map | magyar

| search:

i timetable j k l m n

in the

j pages k l m n

on the

Terms and Conditions of Travelling

You enter into a contractual relationship with BKV Ltd. when you begin your trip, board a vehicle or cross the painted line at metro and some HV (suburban railway) stations without the necessity of signing any separate agreement. Customers are entitled to travel within the scope of this contract, and they assume the obligation to pay the required fare to Budapest Transport Ltd. Passengers are obliged to avoid behaviour which may endanger the safety of traffic. Passengers are kindly requested to avoid damage to vehicles, passenger service establishments or equipment and to avoid behaviour which disturbs other passengers' convenience or peace. Those who wish to use the public transport services of Budapest Transport Ltd. must obtain a ticket that can be validated and which is valid for the line used, or must possess a valid pass, travel card or a certificate for free travel before boarding. Use of Tickets and Passes Single tickets, transfer tickets, discount coupon tickets and metro tickets must be validated before starting your journey, before crossing the platform gate if you travel by the Budapest Metro system, and when using other vehicles, tickets must be validated immediately after boarding. Validated tickets are not transferable. Tickets must be retained until the end of your journey and shown to inspectors on request. If you need to change vehicles in mid-journey due to a service cancellation, a technical problem or track closure, you may continue your journey using the already validated ticket, but must validate the other end of the ticket. Single tickets, transfer tickets, discount coupon tickets, Budapest Cards, one-day travel cards, three-day travel cards, seven-day travel cards or travel cards for families are valid on the entire length of bus, trolley-bus, tram and metro lines as well as on the Millennium Underground and the cogwheel railway (with various restrictions on time of use), but on HV (suburban railway) lines they are only valid as far as the administrative boundary of Budapest. Metro tickets can be used for travel on metro lines and on the Millennium Underground. Photo passes consist of a card with a photograph and a pass valid for a given period of time and they together entitle passengers to travel. Adults must purchase a general card for full price passes, senior citizens (up to the age of 65) and pensioners must obtain a pensioner's card for pensioners' passes at the ticket office. Students must place their student's pass in the same wallet as their valid student card. Pass owners should write their card number on the pass legibly in ink. Students must write their student card number on their student pass legibly in ink, 'BEB' (Budapest unified passes) passes may be used with the traditional BKV card and BKV pensioner's card, student's card or Voln BKSZ Certificate for Employees that can be obtained at Voln Zrt. ticket offices. Every Budapest all-line pass is valid on the entire length of trolley bus, tram and metro lines, as well as on the Millennium Underground and the cogwheel railway on the entire length of the line, but on bus lines only to the first stop after crossing the administrative boundary of Budapest and on HV (suburban railway) lines to the last stop within the administrative boundary. With the exception of HV (suburban railway) passes, all passes are valid to the first stop after crossing the administrative boundary of Budapest. Those who travel with passes that are valid only within the administrative boundary of Budapest must validate a single ticket if they intend to travel through the

HV (suburban railway) ticket offices outside Budapest Ticket offices by districts Ticket offices open throughout the year Ticket vending machines

1 of 5

13.05.2008 23:23

Bkv Zrt. - Terms and Conditions of Travelling

administrative boundary of Budapest or must possess a conurbation pass. Conurbation passes are valid on all conurbation bus lines outside the administrative boundary of Budapest, and their combined version is valid to the inner terminus of one line indicated on the pass as well. Local bus passes are valid within the administrative boundaries of one conurbation town. A local (distance based) fare system is in force beyond the administrative boundary of Budapest. Budapest unified passes ('BEB passes') are valid on the vehicles of BKV Ltd. on the entire length of tram, trolley-bus and metro lines, as well as on the Millennium Underground Railway and the cogwheel railway, on bus lines to the first stop outside the administrative boundary of Budapest and on HV (suburban railway) lines to the last stop within the administrative boundary of Budapest, on certain MV (Hungarian Railways) lines and VOLNBUSZ conurbation bus lines within the administrative boundary of Budapest, if the number of the travel card is written on the passenger's pass legibly in ink without any correction. Passes are valid only in conjunction with photo travel cards. Full price Budapest unified passes are also valid with VOLN travel cards. On HV (suburban railway) lines single tickets, transfer tickets, discount coupon tickets and Budapest all-line passes are valid only within the administrative boundary of Budapest. HV (suburban railway) tickets and passes must be purchased at HV (suburban railway) ticket offices. You are allowed to board vehicles only in the possession of a valid pass or a ticket entitling you to travel. - When crossing the administrative boundary of Budapest Passengers who possess a ticket or a pass that is valid only within the administrative boundaries of Budapest must purchase an additional ticket at the ticket office. If the ticket window at the station where you would like to board is closed, you must purchase a ticket from the ticket inspector at the first point of inspection. - When boarding a vehicle outside Budapest: Passengers who would like to travel to areas that are inside the administrative boundaries of Budapest but do not have a pass valid for sections of lines inside the administrative boundary must also buy a ticket that is valid for the section of the line inside the administrative boundary. A passenger boarding a train at a station where the ticket office is closed, must purchase a ticket at the first point of inspection (including the fare for the section inside Budapest), naming the place of boarding. Only tickets may be purchased on board vehicles. Passes may only be purchased at the ticket offices. Where there are platform gates or a painted line on HV stations and the validation of the tickets is possible, you are allowed to enter the area of the station only with a validated ticket or a valid pass. If there is no platform gate or ticket validation is not possible at the platform gate, you must validate your ticket immediately after boarding by using one of the validating machines available. For travel on sections of HV (suburban railway) lines outside the administrative boundary of Budapest a HV ticket must be purchased. The fares are distance-based. Tickets or passes valid for the entire length of the line may also be purchased. The ticket is valid for a one-way uninterrupted journey on the day of purchase. HV (suburban railway) student tickets - like student passes - are valid only in conjunction with a validated student card. When purchasing a reduced price ticket, you must show the certificate that entitles you to the price discount and that must also be shown during ticket controls. HV return tickets are valid for one return journey (uninterrupted in each direction) until 24:00 hrs on the third day following the purchase. HV (suburban railway) passes are valid between the two stations indicated on the monthly pass. The price of HV passes is defined on the basis of fare zones. Reduced price passes for students can be used only for travel between the residence and the place of the educational institute. Passes and student cards must be shown for inspection on request. BKV Ltd. issues a separate certificate that indicates the section of the line upon which the student is permitted to travel with a reduced price pass. The validity of this certificate is extended at the request of the student in accordance with the validity of the student card (school year; semester). When buying a

http://www.bkv.hu/english/feltetelek/index.html

2 of 5

13.05.2008 23:23

Bkv Zrt. - Terms and Conditions of Travelling

student pass for HV (suburban railway) you must show your student card or the certificate to the cashier. Luggage Each passenger is permitted to carry 2 pieces of luggage free of charge, the sizes of which must not exceed 40x50x80 cm. or 20x20x200 cm. and which must not obstruct entry to or exit from the vehicle. one sledge, one pair of skis, one wrapped sapling tree, or a pram are also permitted to carry. It is not permitted to board vehicles with objects which may cause accident or damage. Bicycles may be transported only on the HV (suburban railway) lines and on the cogwheel railway, by validating another ticket, and boarding at the sign painted on the platform.

http://www.bkv.hu/english/feltetelek/index.html

Transportation of Animals A dog (regardless of its size) may be transported on the vehicles on condition of the purchase of a full-price ticket or pass for the dog for the given distance; single tickets or discount coupon tickets are also valid on the entire length of HV (suburban railway) lines, too. You may purchase a full-price monthly pass for your dog. Passes must be used in conjunction with a general card and "EB" must be written in the place reserved for the photo,. Police dogs, help dogs for the disabled and guide dogs for the blind may travel free of charge. Only one dog may be transported in each vehicle (train) and must be on a lead, wear a muzzle and be in a clean condition. Other pets (cats, ferrets, etc.) may be transported free of charge in a container of a size which does not exceed that of permitted hand luggage and which ensures that the animal cannot soil the vehicle or the clothing or belongings of other passengers. Other terms and conditions In order to ensure travel safety it is forbidden to get on or off a vehicle after the starting signal, and the doors must not be obstructed while they are closing. It is forbidden to listen to radios or other sound equipment within the vehicles or within the areas of metro and HV stations at a volume that may disturb other passengers. On vehicles and within the area of Metro, HV, and cogwheel railway stations it is forbidden: To get on or off a vehicle after the "doors are closing" signal , after the BKV signal or after the bell to obstruct the closing or opening of the doors to lean out of the windows or give, take or throw out objects through them to smoke to carry ice cream, or to eat and drink to roller skate, to skateboard, to ride a bicycle to beg to sell goods or place advertisements without permission to operate emergency buttons without a valid reason to open up validating machines to transport flammable liquids (petrol, gas oil, heating oil, etc.), explosives, or a butane gas canister which exceeds 5 kg. to behave in a scandalous or impolite manner to transport dogs without a muzzle to disturb traffic or other passengers.

In order to protect public health, persons with infectious diseases are not permitted to travel in the vehicles. Children under the age of 6 years and persons with a mobility disability may travel only with an escort. Backpacks should be carried in hand to avoid injuring other passengers. Passengers are required to refrain from soiling vehicles and other areas of the transport facilities. Supplementary Terms and Conditions of Travel on HV (suburban railway) lines In addition to the information contained in the General Terms and Conditions of Travel: It is permitted to transport an object of a size not exceeding

3 of 5

13.05.2008 23:23

Bkv Zrt. - Terms and Conditions of Travelling

100x100x200 cm. on to the platform where it is indicated by a pictogram, and if the correct fare is paid for it. The fare is the price of a full-price ticket. Luggage exceeding the aforementioned size cannot be transported under any circumstances. Bicycles may be transported only in carriages where it is indicated on the platform, on the entire length of the line, and by the validation of a single ticket. A maximum of 4 bicycles may be transported in a carriage. Supplementary Terms and Conditions of Travel on the Metro Passengers use escalators at their own risk. Hold on to the moving rubber handrail band continuously after stepping onto the escalator, minding your hands. Travel on the right-hand side of the escalator and leave the left-hand side free for passengers in a hurry to pass you. Small children should be carried. Dogs must be carried. Large dogs must use the stationary, back-up escalator (if it is possible), after the traffic control staff who are on duty have been informed. Bicycles must not be transported on the metro. In addition, it is forbidden: to enter the safety zone before the arrival of metro trains, to operate the emergency brake of the escalator or the emergency buttons on the platforms without a valid reason, to sit or jump on the escalator or travel on it in the opposite direction to its movement, rest hand luggage on the rubber handrail. BKV Ltd's controllers are empowered to remove passengers from the vehicles and to fine them if they do not observe the Terms and Conditions of Travel. Persons travelling in our vehicles are kindly requested to observe our Terms and Conditions of Travel. Persons using any of the public transportation services of BKV Ltd. must possess a pre-purchased ticket, a valid pass, a travel card or a certificate for free travel, valid for the service they use. BKV Ltd. is entitled to claim to the price of its services. Controllers are identified by their badges bearing their photograph and a number, which they must wear (on the left-hand side of the chest) in a clearly visible position on their outer garments, and by the armband that they must wear on their left upper arm. Controllers may wear uniform or plain clothes. Ticket inspectors of HV (suburban railway) lines must wear a uniform, a badge and carry a bag while conducting the validation and inspection of tickets. Controllers are entitled to check the validity of tickets and passes anywhere within the area of BKV Ltd. premises and vehicles at anytime during travel. Passengers are liable to be fined if : they travel without a ticket, with an invalid or invalidated ticket, an invalid pass or travel card, or make use of a price reduction illegally they fail to observe the Terms and Conditions of Travel A late payment charge will be made to those who fail to pay their fine within 30 days Security guards may assist controllers during entrance inspections. Passengers who do not possess a validated ticket or a valid pass (or are unwilling or unable to produce it for inspection) or those who are not willing to present their personal documents certifying that they are entitled to travel free of charge, may be asked by the controller to purchase a ticket or a pass. If the passenger refuses to do so, the controllers and security guards are entitled to obstruct the passenger's entry to the station. Controllers are entitled to check the validity of passengers' tickets and passes until the passenger completes his/her trip by exiting through the platform gates or leaving the metro station premises. Those who cannot prove their right to use our services at the station exit will be fined. Controllers may work in groups during inspections at surface junctions. They may check the validity of passengers' tickets and passes or other travel cards that entitle passengers to travel, before the departure of the vehicle. If a passenger travels without a validated ticket, a valid pass or other travel

http://www.bkv.hu/english/feltetelek/index.html

4 of 5

13.05.2008 23:23

Bkv Zrt. - Terms and Conditions of Travelling

card, the fine may be paid on the spot. If the passenger does not wish, or is unable to take advantage of that opportunity, they may ask for time to pay. In this case the passenger must present his/her personal identifying documents to the BKV Ltd. controller and their personal data will be recorded. Passengers must confirm their personal details and their willingness to have them recorded by the application of their signature. This initiates the fining procedure. The controller will present the passengers with a post office paying in slip on which the base amount of the fine is indicated. If the passenger is able to present a pass personalized by a photo and valid on the day of fining at BKV Ltd. Customer Service Office within 8 days, and pays an administration charge, BKV Ltd. will consider the case settled. If passengers who violate rules set out in the Terms and Conditions of Travel fail to co-operate with the controller during the fining procedure (they are neither willing to pay the fine on the spot, nor to present their personal documents), the controller is entitled to request police assistance in the identification of the passenger. (Based on the regulation of the General Assembly of the Municipality nr. 86/2005. (XII.16), 5(7) paragraph) BKV Ltd. records the passenger's data at the time of initiation of the case; these data are deleted when the passenger settles the outstanding fine. Passengers failing to settle their account within 30 days will receive a demand for payment including a late payment supplementary charge. Further failure to settle this account will result in BKV Ltd. taking steps to prosecute the debtor and collect the fine. Based on the non-appealable decision of the court, distraint proceedings shall be implemented to recover the debt.

http://www.bkv.hu/english/feltetelek/index.html

Based on the regulations of the Hungarian Civil Code. Section 328-330 BKV Ltd. reserves the right to empower a third party to collect the expired rightful claims.

top of the page

home | passengers' comments | site map | magyar bus | metro | tram | trolley bus | suburban railway night services | other schedule

5 of 5

13.05.2008 23:23