ID Style

Location Update Success Rate (NBH) NBH >=98

((84151990+ 84151992 + 84151995+ 84151996+
841519957+84151998+84151999+84152000+84152006+84152007+
84152021+
84152019)/84151985)*100
Paging Success Rate per MSC (NBH) NBH >=95 ((84152190+84152192) /84152189)*100
Network Availability (Switch) - 24hrs NBH >=99.999
Success Call Rate NBH >=99
100-(84148264+ 84148257+84148207+84148263+84174202+
84148537+84148536/84148255+)*100
Authentication Success Rate NBH >=98 (84149331+ 84149334+ 84149337)/ 84149330
CSV Access Failure Rate NBH <1.5
(1-{(C310080170+C310080177+C310080185)/
((C310080001+ C310080008+C310080016)-
(C310080023+C310080030+C310080038))}*
(C310100712/C310090253))*100
NQI KPI Details & Formulas
KPI Name Period Target
Formulas
24hrs Switch Network Availability taken from Switch Report
INDEX
CSV Drop Rate NBH <1.0
(C310231162+C310231163+C310231164+C310231165+C310231166+
C310231167+C310
231168+C310231169+C310231170+C310231171+C310231172+C310
231173+C3102311
74+C310231175+C310231176+C310231177+C310231178)/(C310231
185+C310231186+
C310231187+C310231188+C310231189+C310231190+C310231191+
C310231192+C310
231193+C310231194+C310231195+C310231196+C310231197+C310
231198+C3102311
99+C310231200+C310231201)*100
CSV IRAT Failure Rate NBH <3
((C310352945-C310352946-C310352947-C310352948-C310352949-
C310352950-
C310352951)/C310352945)*100
CSD Access Failure Rate NBH <2
(1-((C310080170+C310080177)/((C310080001+C310080008)-
(C310080023+ C310080030))
*(C310100730/C310090271)))*100
CSD Drop Rate NBH <2
(C310231180/C310231203)*100
HSDPA + HSUPA + PS Access Failure Rate DBH <1.50
(1-{(C310080172+C310080173+C310080179+C310080180)/
((C310080003+C310080004+C310080010+C310080011)-
(C310080025+C310080026 +C310080032+C310080033))}*
(C310100736+C310100739+C310100752+C310100768)/(C310090277
+C310090280+C310090293+C310090309))*100
HSDPA + HSUPA + PS Drop Rate DBH <1.0
(C310241254+C310241255+C310241256+C310241257+C310241258+
C310241259+C310241260+C310241261+C3102412
62+C310241263+C310241264+C310241265+C310241266+C3102412
67+C310241268+C310241269+C310241270+C31024
1271+C310241272+C310241273+C310241274+C310241275+C31024
1276+C310241277+C310241278+C310241279+C310
241280+C310241281+C310241282+C310241283+C310241284+C310
241285+C310241286+C310241287+C310241288+C3
10241289+C310241290+C310241291+C310241292-C310282103-
C310282104-C310282105-C310282106-C310282107-
C310282108-C310282109-C310282110-C310282111-C310282112-
C310282113-C310282114-
C310282119)*100/(C310241293+C310241294+C310241298+C31024
1299+C310241300+C310241301+C310241302+C310
241303+C310241304+C310241305+C310241306+C310241307+C310
241308+C310241309+C310241310+C310241311+C3
10241312+C310241313+C310241314+C310241315+C310241316+C3
10241317+C310241318+C310241319+C310241320+
C310241321+C310241322+C310241323+C310241324+C310241325+
C310241326+C310241327+C310241328+C31024132
9+C310241330+C310241331+C310241332+C310241333+C31024133
4+C310241335+C310241336+C310241337+C310241
338)*100
Soft/Softer Handover Overhead NBH <40
(((C310322354+C310322355*2+C310322356*3+C310322357*4+C31
0322358*5+C31032
2359*6)/(C310322354+C310322355+C310322356+C310322357+C31
0322358+C310322
359)-1)*100
Erlang Minutes per Drop (NBH) NBH >=250
(((C310040001+C310040002+C310040003+C310040004+C31004000
5+C310040006+C310040007+
C310040008+C310040009+C310040010+C310040011+C310040012+
C310040013+C310040014+
C310040015+C310040016+C310040017)/3600)*60)/(C310231162+C
310231163+C310231164+C310231165+C310231166+C310231167+C
310231168+
C310231169+C310231170+C310231171+C310231172+C310231173+
C310231174+C310231175+
C310231176+C310231177+C310231178)
Radio Network availability (24hrs)(ISP) 24Hrs >=99.95
Radio Network availability (24hrs) 24Hrs >=99.5
CSV Access Failure Rate <2% BBH >=95
CSV Drop Rate <2% BBH >=95
CSV IRAT Failure Rate <2% BBH >=95
CSD Access Failure Rate <2% BBH >=95
CSD Drop Rate <2% BBH >=95
HSDPA + HSUPA + PS Access Failure Rate <2% DBBH >=95
HSDPA + HSUPA + PS Drop Rate <2% DBBH >=95
ISP radio network availabilty taken from NNOC report
Actual radio network availability taken from NNOC report
(((Total no. of operational cells)-(No.of cells having CSV Access Failure Rate > 2%))/(Total no. of operational cells))*100
(((Total no. of operational cells)-(No.of cells having CSV Drop Rate > 2%))/(Total no. of operational cells))*100
(((Total no. of operational cells)-(No.of cells having CSV IRAT Failure Rate > 2%))/(Total no. of operational cells))*100
(((Total no. of operational cells)-(No.of cells having CSD Access Failure Rate > 2%))/(Total no. of operational cells))*100
(((Total no. of operational cells)-(No.of cells having CSD Drop Rate > 2%))/(Total no. of operational cells))*100
(((Total no. of operational cells)-(No.of cells having HSDPA + HSUPA + PS Access Failure Rate <2%))/(Total no. of operational cells))*100
(((Total no. of operational cells)-(No.of cells having HSDPA + HSUPA + Drop Rate <2%))/(Total no. of operational cells))*100
CQI Samples > 21 DBH >=45
(C372490047+C372490048+C372490049+C372490050+C372490051+
C372490052+C372490053+C3724900
54+C372490055)*100/(C372490025+C372490026+C372490027+C37
2490029+C372490028+C372490030+C
372490031+C372490032+C372490033+C372490034+C372490035+C
372490036+C372490037+C372490038
+C372490039+C372490040+C372490041+C372490042+C372490043
+C372490044+C372490045+C3724900
46+C372490047+C372490048+C372490049+C372490050+C3724900
51+C372490052+C372490053+C37249
0054+C372490055)
CQI Samples > 15 DBH >=85
(C372490041+C372490042+C372490043+C372490044+C372490045+
C372490046+C372490047+C3724900
48+C372490049+C372490050+C372490051+C372490052+C3724900
53+C372490054+C372490055)/(C3724
90025+C372490026+C372490027+C372490029+C372490028+C3724
90030+C372490031+C372490032+C37
2490033+C372490034+C372490035+C372490036+C372490037+C37
2490038+C372490039+C372490040+C
372490041+C372490042+C372490043+C372490044+C372490045+C
372490046+C372490047+C372490048
+C372490049+C372490050+C372490051+C372490052+C372490053
+C372490054+C372490055)
Complaints per 1000 subs 24Hrs <2
Complaints resolved within SLA - coverage 24Hrs >=90
Complaints resolved within SLA - connectivity 24Hrs >=95
Average Cell throughput * (DBBH) DBBH >1 Mbps ((C310545121)/(C310545122*0.002)/1024)
% of Cells with Cell throughput (DBBH) > 1Mbps # DBBH >70 (No.of cells having Cell throughput <1Mbps)/(Total no. of operational cells))*100
Value Monthly shared by RCOM ,In daily report previous month value considered and in final
NQI Signoff Sheet actual month value consider
Value Monthly shared by RCOM ,In daily report previous month value considered and in final
NQI Signoff Sheet actual month value consider
Value Monthly shared by RCOM ,In daily report previous month value considered and in final
NQI Signoff Sheet actual month value consider
Name Style
((Successful Location Updates in the VLR+Successful
Location Updates During Roaming+ Location Update Failures Caused by Unknown
Subscribers in the HLR+ Location Update Failures Caused by Illegal Devices+ Location
Update Failures Caused by Illegal Subscribers+Location Update Failures Caused by PLMN
Prohibition+Location Update Failures Caused by Location Area Prohibition+Location
Update Failures Caused by Roaming Prohibition+Location Update Failures Caused by
Location Area Prohibition in the Network+Location Update Failures Caused by Cell
Prohibition in the Location Area+Location Update Failures Caused by Roaming
Prohibition for Personal Handyphone Systems+Location Update Failures Caused by Non-
Protocol Subscribers)/Location Update
Requests)*100
((Number of First Paging Responses from Iu Interface+Number of Repeated
Paging Responses from Iu Interface) / First Pagings to Iu Interface)*100
100-(Total Failures/Total Attempts)*100
(AUTH Success Times+AUTH Failures due to Illegal
SRES+Negative AUTH Responses by Subscribers)/AUTH Requests
(1-{([Number of successful RRC connection access,MO Conversational
Call(Times)]+
[Number of successful RRC connection access,MT Conversational call(Times)]+
[Number
of successful RRC connection access, Emergence Call])/
(([Number of attempted RRC connection establishment,Originating Conversational
Call(Times)]+[Number of attempted RRC connection establishment, Terminating
Conversational Call(Times)+[ Number of attempted RRC connection establishment,
Emergency Call ]])-([Number of repeated RRC connection request
message,Originating
Conversational Call(Times)] +[Number of repeated RRC connection request
message,
Terminating Conversational Call(Times)]+[ Number of repeated RRC connection
request
message, Emergency Call]))}*([Number of successful RAB assignment setup in cell
for CS
domain, SPEECH(Times)]/[Number of attempted RAB assignment setup in cell for
CS
domain, SPEECH(Times)]))*100
NQI KPI Details & Formulas
Formulas
24hrs Switch Network Availability taken from Switch Report
Times)]+[Number of RAB abnormal release for CS domain,WB-AMR
14.25,(Times)]+[Number of RAB abnormal release for CS domain,WB-AMR
12.65,(Times)]+[Number of RAB abnormal release for CS domain,WB-AMR
8.85,(Times)]+[Number of RAB abnormal release for CS domain,WB-AMR
6.60.(Times)])/([Total number of RAB release for CS domain,AMR
12.2(Times)]+[Total
number of RAB release for CS domain,AMR 10.2(Times)]+[Total number ofRAB
release
for CS domain,AMR 7.95(Times)]+[Total number of RAB release for CS
domain,AMR
7.4,(Times)]+[Total number of RAB release for CS domain,AMR 6.7,(Times)]+[Total
number of RAB release for CS domain,AMR 5.9,(Times)]+[Total number of RAB
release
for CS domain,AMR 5.15(Times)]+[Total number ofRAB release for CS domain,AMR
4.75(Times)]+[Total number ofRAB release for CS domain,WB-AMR
23.85(Times)]+[Total number of RAB release for CS domain,WB-AMR
23.05,(Times)]+[Total number of RAB release for CS domain,WB-AMR
19.85,(Times)]+[Total number of RAB release for CS domain,WB-AMR
18.25,(Times)]+[Total number of RAB release for CS domain,WB-AMR
15.85,(Times)]+[Total number of RAB release for CS domain,WB-AMR
14.25,(Times)]+[Total number of RAB release for CS domain,WB-AMR
12.65,(Times)]+[Total number of RAB release for CS domain,WB-AMR
8.85,(Times)]+[Total number of RAB release for CS domain,WB-AMR
6.60.(Times)])*100
([Number of attempted outgoing CS inter-RAT handovers(Times)]-[Number of
failed
outgoing CS inter-RAT handovers,Configuration unacceptable(Times)]-[Number of
failed
outgoing CS inter-RAT handovers,Physical Channel failed(Times)]-[Number of
failed
outgoing CS inter-RAT handovers,Protocol Error(Times)]-[Number of failed
outgoing CS
inter-RAT handovers,Inter-RAT Protocol Error(Times)]-[Number of failed outgoing
CS
inter-RAT handovers,Unspecified failed(Times)]-[Number of failed outgoing CS
inter-RAT
handovers,No Reply(Times)])/[Number of attempted outgoing CS inter-RAT
handovers(Times)]*100
(1-([Number of successful RRC connection access,MO Conversational
Call(Times)]+[ Number of successful RRC
connection access,MT Conversational Call(Times)]))*100
/
(([Number of attempted RRC connection establishment,Originating Conversational
Call(Times)]+[Number of
attempted RRC connection establishment,Terminating Conversational
Call(Times)])-([Number of repeated
RRC connection request message,Originating Conversational Call(Times)]
+[Number of repeated RRC
connection request message,Terminating Conversational Call(Times)]))
*
([Number of successful RAB assignment setup in cell for CS domain,64K
Conversational
DATA(Times)]/[Number of attempted RAB assignment setup in cell for CS
domain,64K
Conversational(Times)])
[Number of RAB abnormal release for CS
domain,64K/64K(Videotelephony)(Times)]/[Total number of RAB release for CS
domain,64K/64K(Videotelephony)(Times)]*100
(1-(Number of successful RRC connection access, MO Interactive
Call(Times)]+[Number of successful RRC
connection access,MO Background Call(Times)]+[Number of successful RRC
connection access,MT
Interactive Call(Times)]+[Number of successful RRC connection access,MT
Background Call(Times)])/
((Number of attempted RRC connection establishment, Originating Interactive
Call(Times)]+[Number of
attempted RRC connection establishment, Originating Background Call(Times)]
+[Number of attempted RRC
connection establishment, Terminating Interactive Call(Times)]+[Number of
attempted RRC connection
establishment, Terminating Background Call(Times)])-([Number of repeated RRC
connection request
message, Originating Interactive Call(Times)]+[Number of repeated RRC
connection request message,
Originating Background Call(Times)]+[Number of repeated RRC connection
request message, Terminating
Interactive Call(Times)]+[Number of repeated RRC connection request message,
Terminating Background
Call(Times)]))*
([Number of successful RAB assignment setup in cell for PS domain,
Conversational(Times)]+[Number of
successful RAB assignment setup in cell for PS domain,
Streaming(Times)]+[Number of successful RAB
assignment setup in cell for PS domain, Interactive(Times)]+[Number of successful
RAB assignment setup in
cell for PS domain, Background(Times)])/([Number of attempted RAB assignment
setup in cell for PS
domain, Conversational(Times)]+[Number of attempted RAB assignment setup in
cell for PS domain,
([Number of RAB abnormal release for PS domain,conversation-
VOIP(Times)]+[Number of RAB abnormal
release for PS domain,other conversation(Times)]+[Number of RAB abnormal
release for PS
domain,streaming-8/8(Times)]+[Number of RAB abnormal release for PS
domain,streaming-
32/32(Times)]+[Number of RAB abnormal release for PS domain,streaming-
16/64(Times)]+[Number of RAB
abnormal release for PS domain,streaming-64/64(Times)]+[Number of RAB
abnormal release for PS
domain,streaming-64/128(Times)]+[Number of RAB abnormal release for PS
domain,streaming-
64/144(Times)]+[Number of RAB abnormal release for PS domain,streaming-
64/256(Times)]+[Number of
RAB abnormal release for PS domain,streaming-64/384(Times)]+[Number of RAB
abnormal release for PS
domain,streaming-384/384(Times)]+[Number of RAB abnormal release for PS
domain,streaming-over
384/384(Times)]+[Number of RAB abnormal release for PS domain,streaming-
other(Times)]+[Number of
RAB abnormal release for PS domain,interactive-8/8(Times)]+[Number of RAB
abnormal release for PS
domain,interactive-32/32(Times)]+[Number of RAB abnormal release for PS
domain,interactive-
16/64(Times)]+[Number of RAB abnormal release for PS domain,interactive-
64/64(Times)]+[Number of RAB
abnormal release for PS domain,interactive-64/128(Times)]+[Number of RAB
abnormal release for PS
domain,interactive-64/144(Times)]+[Number of RAB abnormal release for PS
domain,interactive-
64/256(Times)]+[Number of RAB abnormal release for PS domain,interactive-
(([Duration of one radio link state(sec)]+[Duration of two radio links
state(sec)]*2+[Duration of three radio links state(sec)]*3+[Duration of four radio
links
state(sec)]*4+[Duration of five radio links state(sec)]*5+[Duration of six radio links
state(sec)]*6)/([Duration of one radio link state(sec)]+[Duration of two radio links
state(sec)]+[Duration of three radio links state(sec)]+[Duration of four radio links
state(sec)]+[Duration of five radio links state(sec)]+[Duration of six radio links
state(sec)])-1)*100
((([Holding time for the best cell,AMR12.2(sec)]+[Holding time for the best
cell,AMR10.2(sec)]+[Holding time for the best cell,AMR7.95(sec)]+[Holding time
for the best
cell,AMR7.4(sec)]+[Holding time for the best cell,AMR6.7(sec)]+[Holding time for
the best
cell,AMR5.9(sec)]+[Holding time for the best cell,AMR5.15(sec)]+[Holding time for
the best
cell,AMR4.75(sec)]+[Holding time for the best cell,WB-AMR23.85(sec)]+[Holding
time for the
best cell,WB-AMR23.05(sec)]+[Holding time for the best cell,WB-
AMR19.85(sec)]+[Holding time
for the best cell,WB-AMR18.25(sec)]+[Holding time for the best cell,WBAMR15.85(
sec)]+[Holding time for the best cell,WB-AMR14.25(sec)]+[Holding time for the
best
cell,WB-AMR12.65(sec)]+[Holding time for the best cell,WB-
AMR8.85(sec)]+[Holding time for the
best cell,WB-AMR6.60(sec)])/3600)*60)/([Number of RAB abnormal release for CS
domain,AMR 12.2(Times)]+[Number of RAB abnormal release for
CS domain,AMR 10.2(Times)]+[Number of RAB abnormal release for CS
domain,AMR 7.95(Times)]+[Number
of RAB abnormal release for CS domain,AMR 7.4,(Times)]+[Number of RAB
abnormal release for CS
domain,AMR 6.7,(Times)]+[Number of RAB abnormal release for CS domain,AMR
5.9,(Times)]+[Number of
RAB abnormal release for CS domain,AMR 5.15(Times)]+[Number of RAB
abnormal release for CS
domain,AMR 4.75(Times)]+[Number of RAB abnormal release for CS domain,WB-
AMR
23.85(Times)]+[Number of RAB abnormal release for CS domain,WB-AMR
23.05,(Times)]+[Number of RAB
abnormal release for CS domain,WB-AMR 19.85,(Times)]+[Number of RAB
ISP radio network availabilty taken from NNOC report
Actual radio network availability taken from NNOC report
(((Total no. of operational cells)-(No.of cells having CSV Access Failure Rate > 2%))/(Total no. of operational cells))*100
(((Total no. of operational cells)-(No.of cells having CSV Drop Rate > 2%))/(Total no. of operational cells))*100
(((Total no. of operational cells)-(No.of cells having CSV IRAT Failure Rate > 2%))/(Total no. of operational cells))*100
(((Total no. of operational cells)-(No.of cells having CSD Access Failure Rate > 2%))/(Total no. of operational cells))*100
(((Total no. of operational cells)-(No.of cells having CSD Drop Rate > 2%))/(Total no. of operational cells))*100
(((Total no. of operational cells)-(No.of cells having HSDPA + HSUPA + PS Access Failure Rate <2%))/(Total no. of operational cells))*100
(((Total no. of operational cells)-(No.of cells having HSDPA + HSUPA + Drop Rate <2%))/(Total no. of operational cells))*100
([Number of Reported CQI 22]+[Number of Reported CQI 23]+[Number of
Reported CQI 24]+[Number of Reported CQI
25]+[Number of Reported CQI 26]+[Number of Reported CQI 27]+[Number of
Reported CQI 28]+[Number of Reported
CQI 29]+[Number of Reported CQI 30])/([Number of Reported CQI 0]+[Number of
Reported CQI 1]+[Number of Reported
CQI 2]+[Number of Reported CQI 4]+[Number of Reported CQI 3]+[Number of
Reported CQI 5]+[Number of Reported CQI
6]+[Number of Reported CQI 7]+[Number of Reported CQI 8]+[Number of
Reported CQI 9]+[Number of Reported CQI
10]+[Number of Reported CQI 11]+[Number of Reported CQI 12]+[Number of
Reported CQI 13]+[Number of Reported
CQI 14]+[Number of Reported CQI 15]+[Number of Reported CQI 16]+[Number of
Reported CQI 17]+[Number of
Reported CQI 18]+[Number of Reported CQI 19]+[Number of Reported CQI
20]+[Number of Reported CQI 21]+[Number
of Reported CQI 22]+[Number of Reported CQI 23]+[Number of Reported CQI
24]+[Number of Reported CQI
25]+[Number of Reported CQI 26]+[Number of Reported CQI 27]+[Number of
Reported CQI 28]+[Number of Reported
([Number of Reported CQI 16]+[Number of Reported CQI 17]+[Number of
Reported CQI 18]+[Number of Reported CQI
19]+[Number of Reported CQI 20]+[Number of Reported CQI 21]+[Number of
Reported CQI 22]+[Number of Reported
CQI 23]+[Number of Reported CQI 24]+[Number of Reported CQI 25]+[Number of
Reported CQI 26]+[Number of
Reported CQI 27]+[Number of Reported CQI 28]+[Number of Reported CQI
29]+[Number of Reported CQI 30])/([Number
of Reported CQI 0]+[Number of Reported CQI 1]+[Number of Reported CQI
2]+[Number of Reported CQI 4]+[Number of
Reported CQI 3]+[Number of Reported CQI 5]+[Number of Reported CQI
6]+[Number of Reported CQI 7]+[Number of
Reported CQI 8]+[Number of Reported CQI 9]+[Number of Reported CQI
10]+[Number of Reported CQI 11]+[Number of
Reported CQI 12]+[Number of Reported CQI 13]+[Number of Reported CQI
14]+[Number of Reported CQI 15]+[Number
of Reported CQI 16]+[Number of Reported CQI 17]+[Number of Reported CQI
18]+[Number of Reported CQI
19]+[Number of Reported CQI 20]+[Number of Reported CQI 21]+[Number of
Reported CQI 22]+[Number of Reported
CQI 23]+[Number of Reported CQI 24]+[Number of Reported CQI 25]+[Number of
Reported CQI 26]+[Number of
Reported CQI 27]+[Number of Reported CQI 28]+[Number of Reported CQI
(([Traffic of user data that HSDPA downlink MAC acknowledges(Kbit)])/([Number
of TTI
with user data of MAC-hs in buffer(Piece)]*0.002)/1024)
(No.of cells having Cell throughput <1Mbps)/(Total no. of operational cells))*100
Value Monthly shared by RCOM ,In daily report previous month value considered and in final
NQI Signoff Sheet actual month value consider
Value Monthly shared by RCOM ,In daily report previous month value considered and in final
NQI Signoff Sheet actual month value consider
Value Monthly shared by RCOM ,In daily report previous month value considered and in final
NQI Signoff Sheet actual month value consider