Professional Documents
Culture Documents
M. Ayala
shopping malls to continue giving sub-par service without worry of losing customers. This subpar service is also a result of the lack of accountability given by bureaucracy. The division of
labor in outlets unlike the Sari-Sari store, which is usually operated by an individual, raises the
question of accountability. When there is a faulty product that is sold, or an incorrect amount of
change was given, the persons who would potentially be involved are the salesperson, the
supervisor, the manager, the manager of the manufacturer and so forth. And while they are all
trying to figure out who is accountable, the customer is at the mercy of this system.
What does this all mean for the state, civil society and power particularly in Mindanao?
With the emergence of even more outlet malls, convenience stores and the like, Davao city is
becoming urbanized and it will not be long for the rest of Mindanao to follow. With that being
said the economic sector and correspondingly governance of such would follow suit as the
simple barangay being overshadowed by the city government. The government and the economic
sector are interrelated and the similarities just pile up, they are both bureaucratic which lessens
accountability, the constituents are helpless against what they are paying for and even the people
running businesses are even politicians themselves. The power in this case is money, which is
given by the people to an institution which they hope can serve their needs, however the
institution uses this money to create avenues to blind the constituents all the while the institution
is taking their money. The Eradication of the Sari-Sari store is not merely a problem to the
owner, but to civil society in itself.