Professional Documents
Culture Documents
A C L C
AMA COMPUTER LEARNING CENTER
Effectivity:
SY 2008-2009
Document Reference:
QR-AAD-013
Participating in Workplace
Communication
Revision No: 00
Issue No: 01
Date Issued:
27 November 2008
QUALIFICATIONS
UNIT OF COMPETENCY
CODE
500311105
MODULE TITLE
MODULE DESCRIPTOR
This module covers the knowledge, skills and attitudes required to gather, interpret and
convey information in response to workplace requirements.
NOMINAL DURATION
4 hours
LEVEL OF QUALIFICATION
NC II
PREREQUISITE
None
LO2.
LO3.
Prepared by:
Reviewed by:
GLENDA A. BENDANILLO
Approved by:
ALMA V. DELA CRUZ, Ph.D.
This is a controlled document. Revision of this document should undergo the standard procedure. The original copy of this document
is located at the office of the Academic Affairs Department (AAD). The user should secure the latest revision of this document from
the AAD office.
1/7
MODULE OF INSTRUCTION
A C L C
AMA COMPUTER LEARNING CENTER
Effectivity:
SY 2008-2009
Document Reference:
QR-AAD-013
Participating in Workplace
Communication
Revision No: 00
Issue No: 01
Date Issued:
27 November 2008
Prepared by:
Reviewed by:
GLENDA A. BENDANILLO
Approved by:
ALMA V. DELA CRUZ, Ph.D.
This is a controlled document. Revision of this document should undergo the standard procedure. The original copy of this document
is located at the office of the Academic Affairs Department (AAD). The user should secure the latest revision of this document from
the AAD office.
2/7
MODULE OF INSTRUCTION
A C L C
AMA COMPUTER LEARNING CENTER
Effectivity:
SY 2008-2009
Document Reference:
QR-AAD-013
Participating in Workplace
Communication
Revision No: 00
Issue No: 01
Date Issued:
27 November 2008
METHODOLOGIES
The module will be delivered through:
interactive discussions;
demonstration in the classroom utilizing visual aids and other teaching materials to gain
the required attitude and knowledge; and
practical application to acquire the required skills and competencies.
Take home reading assignments may also be given from time to time.
ASSESSMENT METHOD
Assessment of learning outcomes includes written and oral scrutiny of the strength of
trainees understanding and knowledge of the fundamentals and applications of this
module.
Written quizzes and examination must be administered to check if the required learning
outcomes are achieved.
Assessment requires evidence that the candidate:
o Prepared written communication following standard format of the organization
o Accessed information using communication equipment
o Made use of relevant terms as an aid to transfer information effectively
o Conveyed information effectively adopting the formal or informal communication
Recitation is encouraged through a scheme of problem and solution presentation of
students.
Exercises must be given in order to simulate the activities, thus, ensuring the trainees
attainment of the required knowledge, skills, attitude and competency. The instructor
must provide the exercises.
Direct Observation
Reports/documents (printed and/or softcopy) must be submitted as required by the trainor.
Prepared by:
Reviewed by:
GLENDA A. BENDANILLO
Approved by:
ALMA V. DELA CRUZ, Ph.D.
This is a controlled document. Revision of this document should undergo the standard procedure. The original copy of this document
is located at the office of the Academic Affairs Department (AAD). The user should secure the latest revision of this document from
the AAD office.
3/7
MODULE OF INSTRUCTION
A C L C
AMA COMPUTER LEARNING CENTER
Effectivity:
SY 2008-2009
Document Reference:
QR-AAD-013
Participating in Workplace
Communication
Revision No: 00
Issue No: 01
Date Issued:
27 November 2008
CONDITIONS
The following resources must be provided:
o Fax machine
o Telephone
o Writing materials
o Internet
Well ventilated and well lighted classroom, conducive to learning equipped with LCD
projector, projection screen, and whiteboard;
Audio-visual aids
Prepared by:
Reviewed by:
GLENDA A. BENDANILLO
Approved by:
ALMA V. DELA CRUZ, Ph.D.
This is a controlled document. Revision of this document should undergo the standard procedure. The original copy of this document
is located at the office of the Academic Affairs Department (AAD). The user should secure the latest revision of this document from
the AAD office.
4/7
MODULE OF INSTRUCTION
A C L C
AMA COMPUTER LEARNING CENTER
Effectivity:
SY 2008-2009
Document Reference:
QR-AAD-013
Participating in Workplace
Communication
Revision No: 00
Issue No: 01
Date Issued:
27 November 2008
METHODOLOGIES
The module will be delivered through:
interactive discussions;
demonstration in the classroom utilizing visual aids and other teaching materials to gain
the required attitude and knowledge; and
practical application to acquire the required skills and competencies.
Take home reading assignments may also be given from time to time.
ASSESSMENT METHOD
Assessment of learning outcomes includes written and oral scrutiny of the strength of
trainees understanding and knowledge of the fundamentals and applications of this
module.
Written quizzes and examination must be administered to check if the required learning
outcomes are achieved.
Assessment requires evidence that the candidate:
o Prepared written communication following standard format of the organization
o Accessed information using communication equipment
o Made use of relevant terms as an aid to transfer information effectively
o Conveyed information effectively adopting the formal or informal communication
Recitation is encouraged through a scheme of problem and solution presentation of
students.
Exercises must be given in order to simulate the activities, thus, ensuring the trainees
attainment of the required knowledge, skills, attitude and competency. The instructor
must provide the exercises.
Direct Observation
Reports/documents (printed and/or softcopy) must be submitted as required by the trainor.
Prepared by:
Reviewed by:
GLENDA A. BENDANILLO
Approved by:
ALMA V. DELA CRUZ, Ph.D.
This is a controlled document. Revision of this document should undergo the standard procedure. The original copy of this document
is located at the office of the Academic Affairs Department (AAD). The user should secure the latest revision of this document from
the AAD office.
5/7
MODULE OF INSTRUCTION
A C L C
AMA COMPUTER LEARNING CENTER
Effectivity:
SY 2008-2009
Document Reference:
QR-AAD-013
Participating in Workplace
Communication
Revision No: 00
Issue No: 01
Date Issued:
27 November 2008
Range of forms relating to conditions of employment are completed accurately and legibly
Workplace data is recorded on standard workplace forms and documents
Errors in recording information on forms/ documents are identified and properly acted upon
Reporting requirements to supervisor are completed according to organizational guidelines
CONTENTS
CONDITIONS
The following resources must be provided:
o Fax machine
o Telephone
o Writing materials
o Internet
Well ventilated and well lighted classroom, conducive to learning equipped with LCD
projector, projection screen, and whiteboard;
Audio-visual aids
METHODOLOGIES
The module will be delivered through:
interactive discussions;
demonstration in the classroom utilizing visual aids and other teaching materials to gain
the required attitude and knowledge; and
practical application to acquire the required skills and competencies.
Take home reading assignments may also be given from time to time.
Prepared by:
Reviewed by:
GLENDA A. BENDANILLO
Approved by:
ALMA V. DELA CRUZ, Ph.D.
This is a controlled document. Revision of this document should undergo the standard procedure. The original copy of this document
is located at the office of the Academic Affairs Department (AAD). The user should secure the latest revision of this document from
the AAD office.
6/7
MODULE OF INSTRUCTION
A C L C
AMA COMPUTER LEARNING CENTER
Effectivity:
SY 2008-2009
Document Reference:
QR-AAD-013
Participating in Workplace
Communication
Revision No: 00
Issue No: 01
Date Issued:
27 November 2008
ASSESSMENT METHOD
Assessment of learning outcomes includes written and oral scrutiny of the strength of
trainees understanding and knowledge of the fundamentals and applications of this
module.
Written quizzes and examination must be administered to check if the required learning
outcomes are achieved.
Assessment requires evidence that the candidate:
o Prepared written communication following standard format of the organization
o Accessed information using communication equipment
o Made use of relevant terms as an aid to transfer information effectively
o Conveyed information effectively adopting the formal or informal communication
Recitation is encouraged through a scheme of problem and solution presentation of
students.
Exercises must be given in order to simulate the activities, thus, ensuring the trainees
attainment of the required knowledge, skills, attitude and competency. The instructor
must provide the exercises.
Direct Observation
Reports/documents (printed and/or softcopy) must be submitted as required by the trainor.
Prepared by:
Reviewed by:
GLENDA A. BENDANILLO
Approved by:
ALMA V. DELA CRUZ, Ph.D.
This is a controlled document. Revision of this document should undergo the standard procedure. The original copy of this document
is located at the office of the Academic Affairs Department (AAD). The user should secure the latest revision of this document from
the AAD office.
7/7