Professional Documents
Culture Documents
Liza Albaine, Femi Emmanuel, Abdul Hadi, Zain Haider, Kaitlin Loper
Situation
Analysis
Goods Category
Household essentials
Hardlines
Apparel and Accessories
Home Furnishings and dcor
Pet Supplies
Groceries
Services Category
Pharmacy
Walk-in Clinic
Target Optical
Photo Center
Portrait Studio
Target REDcard
In-store Pick-up
Targets SWOT
Strengths
Higher quality and innovative products.
Exclusive partnerships with designers.
Target REDcard, Target Visa and Target Card.
Appearance of of their stores.
Price matching of online retailers.
Weaknesses
Not as many locations as Walmart.
High stock-out rate.
Limited visibility in international markets.
No stores in Alaska, Hawaii, and Vermont.
Pricing perception.
Opportunities
Expand in international markets.
Diversify its grocery department.
Engage more in exclusive design partnerships.
Increase advertising for private brands.
Enhance efforts to be environmentally friendly.
Threats
Increasing retail segment competition.
Difficult economy.
Negative word-of-mouth from consumers for
lowering costs on health insurance.
Dependent on US market which is currently
soft.
Annual government taxes and increasing
interest rates.
Walmarts SWOT
Strengths
#1 retailer worldwide.
Wide range of products.
Cost leadership strategy.
International operations in 27 countries.
Weaknesses
Labor related lawsuits.
High employee turnover.
Little differentiation.
Negative publicity.
Opportunities
Retail market growth in emerging markets.
Rising acceptance of own label products.
Expand grocery department.
Online shopping growth.
Threats
Increasing competition from brick and
mortar and online competitors.
Increasing resistance from local
communities.
Rising commodity product prices.
Currency exchange rates.
Weaknesses
Neglected condition of stores leading to poorer
shopping experience.
Loss of market share.
Declining inventory turnover.
Service revenues are lower than the industry
average.
Lowest gross margin.
Opportunities
Expand their private label brands.
Broaden their Kardashian Kollection.
Increase e-commerce revenues.
Bricks-and-clicks integration.
Improve customer shopping experience.
Increase consumer loyalty through Shop Your
Way Rewards.
Threats
Economic slump, caused by a difficult economy.
Minimum wage increases.
Increased interest rates.
Increasing competition.
Financial Charts
Walmart Financials
Large expansion at a national and international level. In 2013, open 124 new stores in 10 provinces
in Canada.
Reach at least $100 billion in sales and $8 in earnings per share by 2017.
Raise $1 billion for education by 2015, and increase team member volunteer hours by 700,000.
Total Donations Up to Date: $777 millions, through Give with Target campaign, local stores and distribution
center grants, and partnerships with reading-focused organizations.
Volunteer Hours Up to Date: 679K. Achieved through Track Your Hours campaign.
Increase sustainable seafood selection by 100% by 2015, improve sustainability of at least 50 owned-brand
packaging by 2016, and increase organic food offerings by 25% by 2017.
Total Sustainable Seafood Up to Date: 50%, attained by improving sustainable sourcing of shrimp and tilapia, as
well as introducing canned tuna caught via responsible fishing practices.
Total Sustainable Packaging Up to Date: 11 new sustainable packaging designs by reducing materials and
including more recycled and renewable content.
Launched its new private label line, Simply Balanced, mostly made up of certified organic ingredients.
attained
Total Inbound Improvement Up to Date: 26%, through eliminating miles and loads.
Total Outbound Improvement Up to Date: 24%, through eliminating miles and loads.
By 2015, Reduce greenhouse gas emissions per square foot by 10% and per retail sales by 20%,
and increase their ENERGY STAR certifications by 75%.
Reduce amount of operating waste sent to landfills by 15% and reduce water use by 10% per
square feet, both by 2015.
Total Decrease of Waste Up to Date: 1.4%. Obtained by expanding their plastics recycling
program and new protein and metal donation programs.
Total Increase of Water Use Up to Date: 2.2%. Solution: Company began to install smart
irrigation systems in stores.
Increase percentage of eligible team members and dependents enrolled in a health plan by 80%
and increase team members participating in the 401(k) by 30%.
Total Increase of Health Plan Enrollment Up to Date: 26%, obtained by offering meaningful
rewards to employees for participating in the health assessments.
Total Increase of Participants 401(k): 17%; 1% decrease from the previous fiscal year.
Explore new ways to extend the 5% REDcard Rewards and Pharmacy Rewards programs, and new ways to drive
guest engagement, traffic and sales.
attained
Partnered with Facebook and launched the Cartwheel experience, which allowed a selected group of REDcard
holders to choose their own offers savings experience and share them on Facebook.
Began offering same day delivery in collaboration with Google and Ebay, which increased sales.
Began offering in-store pick-up, which drove higher traffic in stores.
Acquired e-commerce sites to help boost up sales. (ex- DermStore Beauty, Cooking.com, Chefs Catalog)
Invested in its website and mobile technology driving guest engagement with the stores, and increasing
shopping across all of the channels.
Increase investment in technology and supply chain to enhance multi-channel capabilities, and discover what
consumers value most, while assessing the impact on operations.
Ranked fourth on Excellence, out of 154 companies, on the Forrester Customer Experience Index . The survey
was based on whether consumers shopping experience was enjoyable, easy and met their needs.
Increased investments in technology and supply chain to support multi-channel initiatives and vendor
agreements.
Increase shopping flexibility and offer price transparency, by investing in digital platforms, and create a
seamless and personalized shopping experience.
attained
Vendors are required to submit monthly reports on all sales and recycling activities.
Enforcement of the California Transparency in Supply Chains Act of 2012, to educating consumers so
that they can make informed decisions and purchase goods from companies that responsibly manage
their supply chain.
Stay up to date with rapid technological advances for their digital platforms and mobile shopping
features.
Offers free wireless internet for the use of the Target mobile app.
Began offering in-store pickup for online purchases.
Differentiate itself by offering designer brands, owned brands, and signature national brands.
Partnered with Peter Pilotto for apparel, Chris March for Halloween wigs and Justin Timberlake
for his special edition CD.
Identification
of Consumer
Characteristics
Market Segment:
Corporate Image:
Target is an upscale discount retailer that
provides high-quality, on-trend
merchandise at attractive prices in clean,
spacious and guest-friendly stores along
with their online business, Target.com.
Overall Strategy
&
Specific Activities
Targets exclusive brands have evolved from private labels to a carefully edited
assortment of quality brands guests seek.
Pricing Strategy I
I. Pricing Techniques
Target Corp. is overhauling its pricing strategies as it tries to win price
wars with Wal-Mart Stores Inc. and Amazon.com.
Target announced its year-round price matching policy with the aim of
offering its patrons the facility to match the prices being offered by
online retail giants.
Pricing Strategy II
II. Competitive Position as it Relates to Pricing
Offers personal care items, such as bathroom products and make up etc. at an average
price 5.39% lower than its main competitors.
Product Items
Walmart
Sears
Target
Jeans
$12.88
$14.99
$12.48
Video Games
$59.00
$59.99
$59.99
Bar Soap
$0.79
$0.59
$0.79
Advil
$6.88
$7.99
$7.99
Pricing Strategy II
V. Warranties
a. Most electronic items come with 1 year limited warranties.
b. Extra warranties for electronic devices are available for purchase.
Distribution
I. Distribution Strategy
Target distributes its merchandise through a network of distribution centers, as well as third
parties and direct shipping from vendors. Further, it provides general merchandise through its
Website, Target.com; and branded proprietary Target Debit Card.
Promotion I
Advertising and promotional plan including social media efforts/strategies.
Target has evolved from an in-store experience to
promoting and interacting with guest through
Twitter
Facebook
Youtube
Instagram
Pinterest
Linkedin
Tumblr
Promotion II
Twitter: 6 accounts
@Target: Latest and upcoming products
@ABullseyeView: Promotion for each Target twitter account.
@TargetStyle: New styles, trends, and make-up.
@TargetCareers: Informs when hiring, interview and career tips
@AskTarget: Guest service, also receives feedback and questions from followers
@TargetDeals: Promotes all the deals from @Target in one place.
Facebook: 3 accounts
Target: A community for the fans to actively engage with Target and each other.
Target Baby: Promotes their one-stop registry shop for baby supplies.
Target Style: Promotes their fashion and beauty products
Promotion III
Youtube:
Videos about the Target brand, commercials, target styles and more e.t.c
Instagram:
Target on Instagram- Promoting the slogan Expect More. Pay Less. Allows viewers
to "Like" pics.
Promotion IV
Other Promotional Initiatives
Target further promotes a positive brand image through its social responsibility initiatives.
Promotion V
Costs allocated for advertising and promotions:
Vendor income
2012
2011
2010
$1,653
$1,589
$1,490
231
229
198
$1,422
$1,360
$1,292
Promotion VI
Types of advertising media used
Promotion VI
Social Media Presence Compared to Main Competitors
Walmart
Sears
Target
34, 013,413
3,001,974
22,314, 716
Followers
409,956*
74,799**
939,752***
Followers
8,561
1,250
131,518
Subscribers
9,183
4,442
18, 979
Likes
Recommendations
Recommendations I
Partner up with North Shore Animal League to set up a pet adoption center.
Consumers can interact with and possibly adopt the animals.
Increase Targets pet supplies sales and continue to enhance Targets image in the
community.
Opportunity to use Target mascot Bullseye as the face of this project.
Recommendations II
Target wins!
We would invest $100,000 dollars in Target
Corporation.
Target is a stable company with a lot of growth potential.
Walmart is already a mature company so there is not a lot
of room for growth. Target is also an environmentally
friendly company that follows socially responsible practices
and is better perceived by consumers.
References
TARGET CORPORATION:
Annual Report & 10K: https://corporate.target.com/_media/TargetCorp/annualreports/content/download/pdf/AnnualReport.pdf
Second Quarter Report (10-Q): http://investors.target.com/phoenix.zhtml?c=65828&p=irol-sec
Website: http://www.target.com/
WALMART:
Annual Report: http://stock.walmart.com/annual-reports
10K: http://www.sec.gov/Archives/edgar/data/104169/000119312512134679/d270972d10k.htm
Website: http://www.walmart.com/
SEARS HOLDINGS CORPORATION:
Annual Report & 10K: http://www.searsholdings.com/invest/financial_info.htm
Website: http://www.searsholdings.com/
3 Industry Segment Articles:
Main, Emily. "We Recommend." Target Launches New Organic, GMO-Free Food Brand. Rodale News, 12 June 2013. Web.
Nov. 2013.
"Target Dives into E-commerce with S.F. Tech Lab." MercuryNews.com. N.p., n.d. 17 May. 2013. Web. 11 Nov. 2013.
Zimmerman, Ann. "Empty Shelves as Canadians Camp Out For Target." Corporate Intelligence RSS. The Wall Street Journal,
22 Mar. 2013. Web. Nov. 2013.
Other References I
"Archived Events & Presentations." Target. Target Corporation, n.d. Web. 14 Oct. 2013. <http://www.target.com/>.
Bruce, Charley (July 9, 2007). Target fined $120,000 for 'Spooky String, bizjournals.com., June 22, 2011 <http://www.bizjournals.
com/twincities/stories/2007/07/09/daily20.html>
Burritt, Chris. "Walmart Set to Repeat Share Gains, Grab Target Sales." Bloomberg.com. Bloomberg, 2 Jan. 2009. Web. 19 Sept. 2013.
"California Transparency in Supply Chains Act." -Legal Compliance. N.p., n.d. Web. 08 Oct. 2013.
"Capstone Analysis: Target." Capstone Analysis: Target. Slideshare Inc., 5 June 2012. Web. 19 Sept. 2013. <http://www.slideshare.
net/dlcolgrove/capstone-analysis-target>.
Daniels, Ronnie. "Target Stores Threats in the SWOT Analysis | EHow." EHow. Demand Media, 04 Nov. 2010. Web. Sept. 2013.
Community of Grand Forks, 2007. University of North Dakota, Retrieved on June 22, 2011 <http://www.und.nodak.
edu/dep/grad/html/gfinfo.html>
Company News - Company News - Dayton Hudson Says It Will Change Its Name To Target. NYTimes.com. 2000-01-14., June 22, 2011.
<http://www.nytimes.com/2000/01/14/business/company-news-dayton-hudsonsays-it-will-change-its-name-to-target.html>
Other References II
Corporate Social Responsibility, 2008. Target Corporation, June 22, 2011 <http://sites.target.com/site/en/company/page.jsp?
contentId=WCMP04-034096>
"Corporate Responsibility Report." Corporate.Target. N.p., n.d. Web. 11 Nov. 2013. <https://corporate.target.
com/_media/TargetCorp/csr/pdf/2012-corporate-responsibility-report.pdf>.
Datamonitor. (2007, 19 November). Datamonitor Target Corporation Profile. June 22, 2011, from EBSCO database., (2007) Target
Corporation. from Datamonitor., (2008) Our Values. June 22, 2011.
<http://sites.target.com/site/en/corporate/page.jsp?ref=nav%
5Ffooter%5Fva
lues&contentId=PRD03-001086>
"Discover Target: Partnerships." Target Corporation. Target Corporation, n.d. Web. 25 Oct. 2013. <https://corporate.target.
com/discover/partnerships/textonly>.
"FDI in Retail: Walmart, Tesco Will Not Be Able to Acquire Existing Retailers." The Economic Times. N.p., n.d. Web. Sept. 2013.
Fortune 1000 Companies, 2011. One Source Website,. June 22, 2011
com/free/Company/FortuneList/Fortune/0>
"Goals & Reporting." Corporate Social Responsibility Goals & Reports. Target Corporation, n.d. Web. 10 Oct. 2013. <https://corporate.
target.com/corporate-responsibility/goals-reporting>.
<http://www.onesource.
"Introduction to the Retail Industry." Pluntkett Research. N.p., n.d. Web. 8 Oct. 2013.
"Investor Relations: Annual Report & 10-K." Target. Target Corporation, n.d. Web. 10 Oct. 2013. <http://www.target.com/>.
Jurevicius, Ovidijus. "SWOT Analysis of Walmart." Walmart SWOT Analysis 2013. N.p., 17 May 2013. Web. Sept. 2013. <http://www.
strategicmanagementinsight.com/swot-analyses/walmart-swot-analysis.html>
Kasi. "Target Corporation SWOT Analysis." MBA Tutorials RSS. MBA Tutorials, 26 Nov. 2009. Web. 19 Sept. 2013. <http://www.mbatutorials.com/marketing/swot-analysis-marketing/280-target-corporation-swot-analysis.html>.
Katzanek, Jack. "ECONOMY: Mass Merchandisers Not Seeking Middle Class." PEcom Blogs. N.p., 7 Sept. 2012. Web. Sept. 2013.
"Mass Merchandiser Channel Solutions." CROSSMARK RSS. N.p., n.d. Web. Sept. 2013.
National Federation of Blind, 2008. Target Corporation sued for discriminating against
22, 2011 <http://hr.cch.com/news/employment/033006a.asp>
Pederson, J, P., 2004.International directory of company histories, Volume 62. St. James Press
"Public vs. Private Companies: How Do They Differ?" Small Business. Yahoo. N.p., 15 Apr. 2012. Web. 8 Oct. 2013.
Other References IV
"Savvy Marketing: Merchandising of Intellectual Property Rights." WIPO Small and MediumSized Enterprises News. N.p., n.d. Web. Sept.
2013.
"Second Quarter 2013 Earnings: 10-Q Report." Investors.target.com. Target Corporation: SEC Filings, 28 Aug. 2013. Web. Nov. 2013.
"Selected Works of Matthew Freedman." "Supermarket Human Resource Practices and Competition from Mass Merchandiser" by
Elizabeth Davis, Et Al. N.p., n.d. Web. Sept. 2013.
"Social Media at Target." News Releases: Hot Off the Press & Archives. N.p., n.d. Web. 08 Nov. 2013. <http://pressroom.target.
com/social>.
" Step 1: Classify Your Product." CPSC. N.p., n.d. Web. 08 Oct. 2013.
"SWOT Analysis of the Target Company." Yahoo Contributor Network. N.p., n.d. Web. 24 Sept. 2013.
"Target | Facebook." Facebook. N.p., n.d. Web. 08 Nov. 2013. <https://www.facebook.com/target>.
<http://sites.target.com/site/en/company/page.jsp?contentId=WCMP04-
Other References V
Target Corporation, 2001. Press Release, Retrieved on June 22, 2011 from
c=196187&p=irol-newsArticle&ID=805139&highlight>
Target Corporation, 2010. Target Mobile Technology, Press Release, Retrieved on June 22, 2011 from http://pressroom.target.
com/pr/news/target-s-mobile-technology.aspx
USSEC, 2011. Target Corporation Form 10-k, Retrieved on June 22, 2011 from
<http://www.sec.
gov/Archives/edgar/data/27419/000104746911002032/a2201861z
10-k.htm>
"Target Collaborates with Designer Chris March on "Big Fun" Halloween Wig Collection." News Release: Hot Off the Press & Archives.
Target Corporation, 09 Sept. 2013. Web. Nov. 2013.
Target Corporation Settles Racial Discrimination Lawsuit, 2007. Law in life Website,
Retrieved on June 22,
//lawinlife.wordpress.com/2007/01/27/target-corporation-settles-racial- discrimination-lawsuit/>
"Target Corp. (TGT) Snapshot." Businessweek.com. Bloomberg Business Week, n.d. Web. 08 Nov. 2013. <http://investing.businessweek.
com/research/stocks/snapshot/snapshot.asp?ticker=TGT>.
"Target Distribution Centers." News Releases: Hot Off the Press & Archives. N.p., n.d. Web. 24 Sept. 2013.
<http://news.target.com/phoenix.zhtml?
2011 <http:
Other References VI
"Technology, Mass Merchandisers Bring Dynamic Change to Nursery Industry." LSU AG Center :
Research and Extension. N.p., n.d. Web. Sept. 2013.
The Associated Press. "Washington State House Passes Bill Regulating Disposal of Dropped Marijuana." The Oregonian. Oregon Live, 18
Apr. 2013. Web. 25 Oct. 2013.
"The Blogs of David Bajek." The Blogs of David Bajek. N.p., n.d. Web. 08 Oct. 2013.
<http://www.davidbajek.com>
"Walmart Corporate - We save People Money so They Can Live Better." Walmart Corporate. N.p., n.d. Web. Sept. 2013.
Walmart Set to Repeat Share Gains, Grab Target Sales (Update3), 2009. Bloomberg.com. Retrieved on June 22, 2011 from <http://www.
bloomberg.com/apps/news?sid=aX.YYXT2sDwI&pid=newsarchive>
THANK YOU
Liza Albaine, Femi Emmanuel, Abdul Hadi, Zain Haider, Kaitlin Loper