ADJUSTMENT LEVEL:

UPPER INTERMEDIATE-ADVANCE LEVEL

TARGET SKILL TO BE IMPROVED: LISTENING, SPEAKING,

VOCABULARY

TITLE:

LISTENING EXERCISES

LESSON 5 TARDINESS
LISTENING EXERCISE
INSTRUCTIONS: LISTEN TO THE CONVERSATION CAREFULLY. YOU CAN TAKE DOWN
NOTES TO MAKE IT EASIER TO RECALL THE INFORMATION GIVEN BY THE SPEAKERS.
OVERVIEW
TOPIC: TARDINESS
SPEAKERS: HR PERSONNEL & EMPLOYEE
DURATION:

lesson 5 tardiness.mp3

POST LISTENING ACTIVITIES

ACTIVITY A
INFORMATION RETENTION QUIZ
INSTRUCTIONS: ANSWER THE FOLLOWING QUESTIONS BELOW BASED ON WHAT
YOU HEARD FROM THE CONVERSATION.
1. WHY DID THE EMPLOYEE INCUR A NUMBER OF CONSECUTIVE LATE TIME-INS?
A. HE WAS SLEEPY
B. HE HAS A HARD TIME ADJUSTING TO THE DIFFERENT SHIFTS
C. HE FELT TIRED GOING TO THE OFFICE EARLY
D. NONE OF THE ABOVE
2. WHAT KIND OF COMPANY IS HE WORKING IN?
A. A FOREIGN COMPANY
B. A BPO COMPANY
C. A & B
D. NONE OF THE ABOVE

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3. WHAT IS THE ONLY OPTION LEFT FOR HIM IN ORDER TO KEEP HIS JOB?
A. APPEAL HIS CASE BY PROVING THAT HIS PERFORMANCE WAS NOT
AFFECTED BY HIS TARDINESS
B. APPEAL HIS CASE THAT HE HASNT INCURRED THE MAXIMUM NUMBER OF
TARDINESS
C. APPEAL HIS CASE AND PROVE THAT HE CAN ALREADY MANAGE TO COME
ON TIME
D. ALL OF THE ABOVE
4. WHAT WAS AFFECTED BY THE CONSTANT CHANGE OF HIS SCHEDULE?
A. HIS ATTITUDE
B. HIS HEALTH
C. HIS BIOLOGICAL CLOCK
D. HIS LIFE
5. WHAT DID MR. SANCHEZ FEEL AFTER LEARNING THAT HE DOESNT HAVE ANY
CHOICE AT ALL?
A. GRATEFUL, AT LAST HE CAN NOW SLEEP NORMALLY
B. UPSET BUT HE TRULY UNDERSTANDS THE SITUATION
C. DISCOURAGED
D. A AND C

ACTIVITY B
INSTRUCTIONS: PRACTICE THE LINES BELOW WITH YOUR TEACHER AND GIVE
EMPHASIS ON THE CORRECT PRONUNCIATION OF THE WORDS IN YELLOW.
THROWING OF LINES AND PRONUNCIATION DRILL
HR PERSONNEL:
Mr. Miguel Sanchez... According to your Daily Time Record, you
have incurred a number of consecutive late time-ins.
EMPLOYEE:

I really apologize for not being able to come to the office at the
prescribed time its just that...

HR PERSONNEL:

I would really like to hear your reasons Mr. Sanchez but I think
you have already gone beyond the maximum number of
tardiness in a month.

EMPLOYEE:

I insist...you must hear my side first.

HR PERSONNEL:

I remember that theres a policy here in the company. All newly

hired employees must undergo an orientation, right?

EMPLOYEE:

Yeah, it was a whole day orientation.

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HR PERSONNEL:

Were you able to remember that part of the orientation that

says the allowable late time-ins must not go beyond three times
in a month and consecutive tardiness in a week is held as your
first offense and for the next two succeeding late time-ins will be
sanctioned accordingly whether the employee maybe filed with
an administrative case or he/she will choose to leave the
company without hard feelings.

EMPLOYEE:

I am aware that the company has strict policies when it comes

to attendance but its just so unfair... Im still adjusting to my
daily schedule. The company changes our shift from time to
time, my biological clock has been totally affected!

HR PERSONNEL:

Everyone complains about that Mr. Sanchez but look at them

they are still adhering to the time-in policies. Since you chose to
work in a foreign company which has foreign clients, you dont
have any choice at all but to adjust ASAP.

EMPLOYEE:
HR PERSONNEL:

EMPLOYEE:

Im really getting sick of this job.

You can actually make an appeal to the HR department and
prove that despite being late you were still able to perform
extremely well.
Alright then... I think..

HR PERSONNEL:

I think...based on this monthly productivity report handed in by

your direct supervisor, your performance flunked the expected
target productivity quota.

EMPLOYEE:

Well, it sounds that youre giving me no option at all.

HR PERSONNEL:

Sorry Mr. Sanchez, please dont take this personally but Im just
doing my job as an HR personnel. We need to constantly monitor
the performance of our employees to ensure that we are giving
our clients excellent services.

EMPLOYEE:

Dont worry I understand... Thank you for the experience. Ive

learned my lesson in a hard way.

4Communication.Co., Inc.

ACTIVITY C
VOCABULARY REVIEW
INCUR- to acquire
CONSECUTIVE-following one another in uninterrupted succession or order
SUCCEEDING-being that which follows
LEARNED THE LESSON THE HARD WAY-learning something from an awful experience
ADHERE-to stick or follow
FLUNK- to fail

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ACTIVITY D
VOCABULARY MATCHING
INSTRUCTIONS: PRETEND THAT YOU ARE WRITING A LETTER/MEMO TO SOMEONE, IT
COULD BE YOUR COLLEAGUE, BOSS OR ANY PERSON YOURE TRANSACTING
BUSINESS WITH. FILL IN THE BLANKS WITH THE CORRECT WORDS/PHRASES FROM
THE CALLOUT BELOW.
INCUR

CONSECUTIVE

SUCCEEDING

ADHERE

LEARN THE LESSON THE HARD WAY

FLUNK

MR. _________:
PLEASE BE REMINDED THAT YOU HAVE ALREADY __________ FOUR ____________
LATE TIME-INS AND ANY __________ LATE TIME-INS WILL GIVE US NO OTHER
OPTION BUT TO TERMINATE YOU. REMEMBER THAT YOU SIGNED A WITH THE
COMPANY WHEREIN ONE OF THE POLICIES SAYS EACH EMPLOYEE MUST
___________ TO ALL THE RULES AND REGULATIONS OF THE COMPANY WITHOUT
FURTHER EXEMPTIONS. I HOPE YOULL BE ABLE TO GIVE A LETTER OF
EXPLANATION ADDRESSED TO THE HR DEPARTMENT HEAD NOT LATER THAN
TOMORROW.
PS
REFRAIN FROM BEING TARDY OR ELSE YOULL _________________.
SINCERELY YOURS,
KYLE ADAMS
ACTIVITY E (optional if there is still time)
ARRANGE THE WORDS
INSTRUCTIONS: ARRANGE THE WORDS IN PROPER ORDER TO HAVE A LOGICAL
SENTENCE
SHE CONSECUTIVE INCURRED ABSENCES OF NUMBER

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WAIT NOT THE DO TIME THAT FOR LEARN YOUR LESSON YOULL HARD
THE WAY

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