Personalised Learning Checklist

Activity 2 GCSE Applied Business

The following is a list of factors to consider, topics to investigate and explanation to include in
your coursework to secure at least a grade C looking at your 1 large and 1 small business:
Title

Description

Organisational
structure

What is an organisational structure

Why are they important
What is the benefit of having an org chart and structure for your
business (features)
At a corporate level (head office) what is the structure of your
large business (likely to be hierarchical)
At a retail level (shop / restaurant) what is the structure (likely
to be flat)
For your small business, explain the structure (likely to be flat)
Explain the advantages and disadvantages of the different
structures in relation to your businesses
Define what Span of Control is
Relate it to your business (span of control likely to be big in
head office but smaller at retail level)
Explain why
Define what a functional area is, explain and give an example of
a department in a business

Span of
control

Functional
areas

Choose at least 5 different departments in your big business

and explain what they do.
Looking at the same 5 areas, state if they exist in your smaller
business or who carries out that function (eg Lrg business will
have a purchasing department, small business the owner would
probably complete all purchases)

CHOOSE JUST YOUR LARGE BUSINESS

Communicatio
n

Oral
communicatio
n

Written
communicatio
n
Communicatio
n within the
business

Define communication, business communication and explain the

different types of communication
Explain why good communication is important within a business
Explain what implication there are for a business if
communication is not good
Define what it is
Choose at least 3 of the following forms of communication and
explain how they might be used and for what purpose in your
large organisation:
Video conferencing
Face to Face
Group discussions and meetings
Tele[phone conversations
Same as above:
Email
Memo
Letter
Why do different departments need to communicate with each
other to help the business succeed and meet its aims and
objectives.
Give an example of why the CEO may communicate with
management within the business and how he could do it

Complet
ed

Communicatio
n Outside the
business

Choose how 2 other departments communicate within the

business and for what purpose
Explain what intrernl and external communication is
Give an example of how a department, in the business,
communicates with stakeholders inside and outside of the
business (eg marketing contacting customers)
Complete the above task for 2 other departments

Analyse
Communicatio
n
How important is communication to the success of the business
Which forms are the most successful and, as such, most
important
The forms of communication that you have looked at, rank them
in order of importance to your large business and justify your
statements