MSW Training Script

Video Script for Chevron MSW
UC HES
TEXT:
This Managing Safe Work (MSW)

presentation is intended as a tool for
Introduction
all Chevron Global Upstream and Gas
Chevron Global Upstream and Gas
Strategic Business Units (SBUs).
SBUs
TEXT:
designed to work together to convey
Introduction
TEXT:
The narration, graphics and photos are

important messages about MSW.
Our program is organized into

segments: an introduction, four
Introduction
primary components and a wrap-up.

You can pause or navigate throughout
this MSW program as needed in order
to discuss your SBUs practices on a
particular topic.
TEXT:
Introduction
Please keep in mind that standards for

Personal Protective Equipment (PPE)
vary around the world. Because of this,
you may see photos of individuals
whose PPE may not conform to your
own local requirements.
Insert for Management Message Gary

Luquette
2012 Chevron U.S.A. Inc. Date: October 30, 2009
Page 1 of 22

UC HES
Hello. Im Gary Luquette, President of Chevron North America Exploration and Production, and Executive
Sponsor for the Global Upstream and Gas Managing Safe Work OE Process.
Our facilities, operations, and products are continually changing as we respond to changing operating
conditions and business needs. The consequences of not assessing and managing the risks and impacts of
change can easily be seen in a look back at incidents in our industry that have taken lives, damaged the
environment, and caused harm to communities. The purpose behind many of the HES OE Processes,
including Managing Safe Work, is to apply a consistent approach across all Chevron facilities and activities
in the way we manage potential risks to health, environment and safety.
The Managing Safe Work process sets the framework for Global Upstream and Gas to achieve an injuryfree workplace. Our objective is clear: to send every worker home safely, every day. This requires
commitment, involvement and operational discipline from all levels of Chevron employees and contractors.
The MSW process establishes, demonstrates, and measures the behaviors that will help us perform work the
right way, every timeand requires us to use stop work authority when work cannot be performed safely.
We need your help in making these HES OE Processes an effective part of our operations in Global
Upstream and Gas. You may be assigned a specific role in one of these processes, or be asked to serve on
a process team, or to attend training sessions, or to perform tasks that are outside of your regular job
duties. I ask that you make time for these important initiatives. As our company executives have said on
many occasions, Safety and reliability are the first things we need to deliver. The Managing Safe Work
process will help us do this.
Page 2 of 22

UC HES
OPENING PAGE, GRAPHICS, MOMENTUM
The MSW process helps us identify and
BANDS W/ TEXT OVER:
evaluate job task hazards, specify and
manage control measures, control the

work and establish behaviors to
Managing Safe Work Process
support safe work in Chevron Global

Upstream and Gas operations.
IMAGE:
And, you can find it everywhere we

operate around the world.
Global operations of GUG

TEXT:
MSW: Managing Safe Work Process
TEXT:
think carefully and communicate
MSW: Managing Safe Work Process
about our work before, during and
TEXT:
after weve done it
Every task
as simply an approach for doing every
Every time
Operational Excellence
so that our work is done in the safest

way possible. You could think of MSW
Right way
TEXT:
MSW is a process that requires us to
task the right way every time.

9
MSW is an important part of Chevrons

commitment to Operational
Excellencethe very foundation of
our work culture.
Page 3 of 22

UC HES
TEXT:
Operational Excellence
10 In Operational Excellence, we commit

to protecting people and the
Protects people, environment
environment. With the Managing Safe
Aims for incident-free operations
Work process, we use a systematic
Makes good business sense
approach that helps drive incident-
Is everywhere GUG works
free operations. In short, it helps ensure

that people get home safely each
day, and it just makes good business
sense.
IMAGE:
11 Remember, we all share in the
Multiple work levels collaborating on one
responsibility for performing work
task
safely. And, that means every level of

the workforce.
TEXT:
MSW: Managing Safe Work
IMAGES:
12 Every Global Upstream and Gas SBU
Montage of Global Upstream and Gas
has provided input on MSW, but this
SBUs
process represents only the baseline

requirements for doing work safely.
TEXT:
Each SBU may have its own
requirements that go above and

beyond these guidelines.
Page 4 of 22

UC HES
TEXT:
13 The person in charge, your supervisor

or a safety specialist can give you
information on your work areas
specific Managing Safe Work
activities.
Heres a quick look at what makes
MSW tick.
TEXT:
14 MSW is comprised of four key steps:

(Copy in the graphic)
Planning, Permitting, Implementing

and Closing Out Work.
TEXT:
15 These steps can guide you in

recognizing potential hazards,
choosing the safest actions, informing
others affected by the work plan and
confirming that the job is completed
safely.
TEXT:
16 The first step in MSW is Planning. This

step includes a number of activities
that must be completed before any
work can begin.
TEXT:
17 In order to develop a solid work plan,
Planning
you must first think about all the steps
Identify potential hazards associated with
involved in a job and identify every
the job
potential hazard associated with

them.
Page 5 of 22

UC HES
TEXT:
18 Planners should think comprehensively
Planning
about a job to identify, mitigate and
Think comprehensively about the job
control hazards. Then, planners must

think about whats involved in each
step of a job.
TEXT:
19 Many people can be involved in
Planning
planning work. Its important that you
Develop steps to mitigate, control hazards
understand and follow all the steps

identified to mitigate and control
hazards so you can work safely, even if
you did not share in the work planning.
TEXT:
Planning
20 There are a number of tools that can

help identify hazards:
The Hazard ID Tool

One is the Hazard ID Tool, which is a
good visual aid to help you pick out
hazards based on their energy
sources
TEXT:
21 such as gravity, motion, mechanical
Planning
energy, electrical energy, pressure,
The Hazard ID Tool
temperature, chemical energy,

biological energy, radiation or sound.
Page 6 of 22

UC HES
TEXT:
22 Controlling these hazards may mean
Planning
removing the energy source,
Eliminate, control multiple hazards
preventing the release of energy, or

protecting from an energy release.
Often, youll find that one job can
include multiple hazardsall of which
need to be identified in order to be
eliminated or controlled.
TEXT:
23 During work Planning, we determine
Planning
the risk level of the job. If the job is low-
Low-risk work
risk, it doesnt involve activities

covered by our Safe Work Practices
Standards.
If the work is not low-risk, certain tools
and techniques are typically used to
plan the work, such as a Hazard
Analysis or a Qualified Standard
Operating Procedure, or SOP.
Page 7 of 22

UC HES
TEXT:
24 A formal Hazard Analysis or qualified
Planning
SOP should identify potential hazards
Hazard Analysis or SOP
and help you develop actions and
Identify hazards
strategies to prevent incidents from
Develop actions and strategies
happening.
A qualified SOP contains enough
detail about the hazards of the
upcoming work that it is equivalent to
a formal hazard analysis.
TEXT:
25 But, perhaps the most important steps
Planning
in all of Planning are ensuring that
Communicate, then eliminate hazards
everyone on the work team is aware

of all job hazardsand then making
sure that these hazards are eliminated
or controlled.
This type of communication typically
occurs during the JSAor Job Safety
Analysissomething we will discuss
later on in the program.
TEXT:
Permitting
26 After work is planned, the next step of

MSW is Permitting. Permitting is the step
in which work plans are authorized to
proceed.
Page 8 of 22

UC HES
TEXT:
27 Keep in mind that not every job
Permitting
requires a permit. And, your work site
Where work plans are authorized to
may have additional requirements
proceed
your supervisor can assist you in

determining which jobs require
permits.
TEXT:
28 Permits usually are issued for one-time
Permitting
use only and are not intended to be
PTW needed for work affecting:
used for low-risk work.
Health
Safety
Some jobs require a Permit To Work,
Environment
such as when the work may affect
Efficiency
peoples health or safety, the
Reliability
environment, or the efficiency or

reliability of an asset. We decide if a
Permit to Work is needed during the
Planning stage.
TEXT:
29 Which particular Permit to Work will be
Permitting
required is determined in the Planning
Permit to Work?
stage. Specialized work permits also
Specialized work permits
may be required in addition to the
(Certificates)?
Permit to Work. Sometimes, these

specialized work permits are called
Certificates.
Page 9 of 22

UC HES
TEXT:
30 Permits to Work help ensure that we
Permitting
give a higher level of focus when
Permit to Work (PTW)
planning and implementing work

activities. These Permits to Work are
necessary if the job involves breaking
into a line, transferring work from one
group to another or if the work
impacts more than one work group or
work area.
TEXT:
31 Its good to remember that workers
Permitting
arent allowed to approve their own
Cant approve own permits
permits, and that every permit must be
All permits must be formally approved
formally approved before work can

begin.
IMAGE:
Hot work, confined space work
32 Specialized work permits are called for

if the job involves hot workif it will be
performed in a confined spaceif it
TEXT:
requires isolation of hazardous energy
Permitting
(such as lockout/tagout) if it entails
Specialized work permits
an excavationor if the job will be
Hot work
done at heights. Keep in mind that
Confined space
each business unit also may have its
Isolation
own additional requirements and
Excavation
types of specialized work permits.
Work at heights
Page 10 of 22

UC HES
IMAGES:
Preparing work permit; conducting JSA
33 Before any work begins, all permit

documents must be prepared. Once a
permit is completed, an on-site Job
TEXT:
Safety Analysisor JSAmust be
Permitting
conducted. The purpose is to review
Job Safety Analysis (JSA)
site conditions, describe the work to

be done and communicate the
hazards and controls that are needed.
TEXT:
34 The JSA could be performed as part of
Permitting
Permitting or done after all Permitting is
complete. Dont forget that even nonpermitted jobs require you to conduct
a JSA.
Each JSA also must be site specific to
the task at hand. This means the JSA
must be tailored to each specific
activity on a given day.
TEXT:
35 Here, the person in charge also can
Permitting
refer to the Hazard ID Tool in order to
remind workers of the hazards they will

be dealing with.
Page 11 of 22

UC HES
IMAGE:
Implementing control measures
36 After doing the JSA, controls must be

implemented. Once these activities
are complete, the permit approver
TEXT:
must verify that permit conditions are
Permitting
met and that there are no additional
Implement controls
hazards present.
Ensure no new hazards

IMAGE:
Permit being signed
37 Only then can the approver sign off on

the permit authorizing the start of work.
If the work to be done does not
Text:
require a permit, then the first step in
Permitting
Implementation is to conduct the JSA.
Permit approval
This ensures that everyone involved in

the work understands the tasks to be
done and the hazards and controls
identified during the Planning stage.
Everyone on the work crew should
discuss and understand the Permit
conditions and the JSA. Ask questions
to make sure you understand.
TEXT:
Implementing
38 However, Implementing involves much

more than just doing the work thats
been planned and written on the
permit.
Page 12 of 22

UC HES
IMAGES:
39 Implementing really means that while

performing tasks, you always must be
TEXT:
aware of the work environment and
Implementing
understand your role and responsibility

when performing the work.
TEXT:
Implementing
40 Everyone needs to be on alert for

additional hazards or changing
conditions that may impact doing the
job safely.
Remember, the initial JSA can be
conducted during Permitting to
identify and communicate potential
hazards. If no permit is required, the
JSA must be conducted just prior to
implementing the work.
41 Everyone must follow the steps in the
work plan, the SOP and the Permit. All
TEXT:
safe work practices must be complied
Implementing
with to ensure that all hazards have

been mitigated. In other words, all
workers must know about the tasks
and required controls so that work can
be performed just as its described in
the permit. Always be alert for any
changing conditions and then follow
all control requirements.
Page 13 of 22

UC HES
TEXT:
42 Think Incident Freeor TIFis one way
Implementing
workers can double-check themselves
TIF: Think Incident Free
before beginning workand during

workby asking these kinds of
questions
TEXT:
43 .do I understand the task and how
Implementing
to perform it? Have I eliminated all job
Think Incident Free (TIF)
hazards? Have I done a good job of
Eliminated, mitigated or controlled
planning?
hazards?
Have I planned well?
Are conditions changing?
TEXT:
44 am I trained to do this type of work
Implementing
and to use the equipment thats
needed?
do I have the correct personal
hazards?
protective equipment and the right
tools for the work?
Right state of mind?
Personal protective equipment?
Right tools?
Page 14 of 22

UC HES
TEXT:
45 am I giving my full attention to the
Implementing
job and, will I commit to stopping and
re-doing the plan if something
unexpected happens?
hazards?
Right state of mind?
Personal protective equipment?
Right tools?
TEXT:
46 Another way to monitor ongoing work
Implementing
is to use periodic reviews and
Frontline observation
verifications.
At times, supervisors, co-workers or
safety specialists may observe your
work. They may even ask you
questions about what you are doing
and why.
Page 15 of 22

UC HES
IMAGES:
Montage of various levels of workers
47 One of the most important things to

remember, however, is that every
worker has the responsibility and the
TEXT:
authority to stop work if it appears
Implementing
unsafe.
Every worker has Stop Work Authority

Sometimes, conditions can change
while a job is underway. If this
happens, your work site has specific
steps to follow to determine if the
change is within the scope of the job
as it was planned and if any other
controls are needed to keep you and
others safe.
TEXT:
48 If more controls are necessary, you will
Implementing
be instructed on what to do. If the
Stop Work Authority
work cannot go on safely, then the

work must be stopped.
Page 16 of 22

UC HES
IMAGE:
49 Recently, a four-man crew at a
Photo of Matt or silhouette to represent
Chevron facility in Louisiana was
him
staging a lift of zinc bromide, which is

a hazardous substance.
TEXT:
Implementing
During the pre-lift inspection, a worker
Stop Work Authority
noticed a significant crack in the

riggings D-Ring. Recognizing the
potential danger, he then he called
out, Stop Work! The D-Ring and
rigging soon were replaced and the lift
was completed without incident.
TEXT:
50 Even though the worker was relatively
Implementing
new to the job, he knew that he was
Stop Work Authority
empowered to make the right call.

If I hadnt put a stop to the job, the DRing might have broken and then
messed up the trailer, my life and other
guys lives. We are never pushed to
make lifts if we think they might be
unsafeand there are no negative
repercussions for stopping work
ever.
Page 17 of 22

UC HES
IMAGES:
Workers communicating
51 As you can see, implementing work

involves a lot more than just getting
the job done. It includes lots of
TEXT:
communication about hazards and
Implementing
controls before and throughout the

work.
It means workers must be aware of
changing conditions and react
appropriately when conditions do
change. And, it involves making sure
we are doing every task the right way
every time.
TEXT:
52 Closing Out Work may sound like an
Closing Out Work
afterthoughtbut this final step is
(copy in graphic)
critical
TEXT:
53 in Chevrons aim for continual
Closing Out Work
improvement. Communication is a key
Critical in Chevrons aim for continual
activity in Closing Out Work.
improvement
TEXT:
54 Workers should take the time to talk
Closing Out Work
with each other about what went right
Communicate
with a job and what didnt. Were there
after the job is finished
any gaps in the activity or any

surprises?
Page 18 of 22

UC HES
TEXT:
55 Tell the person in charge that the work
Closing Out Work
is complete and return any permits to
Communicate any changes that need
the approver. Be sure to tell the
to be made in work documentation
approver about any stop work

conditions or changes that need to be
made in the JSA, SOP or other work
documentation.
Capturing these lessons learned will
improve work planning for future,
similar jobs.
TEXT:
56 Depending on the scope of the work,
Closing Out Work
an SBU may choose to conduct a
Address the lessons learned
formal post-job review. In other
from the work activity
situations, informal communication

may be enough. In every case,
however, we should address the
lessons learned from the work activity.
TEXT:
57 In Closing Out Work, you might ask
Closing Out Work
yourself: Was my training adequate for
Training adequate?
the job? Do I have suggestions for
Suggestions?
updating workforce training materials

or the training itself? Do I need better
tools to do my job safely?
Page 19 of 22

UC HES
TEXT:
58 In Closing Out Work, talk about the
Closing Out Work
lessons you and your fellow workers
Gather and communicate lessons
learned about the work you did. As
learned
the person performing the work, you

are in the best position to answer these
questions. And, it is your obligation to
your fellow workers to gather and
communicate the lessons learned.
TEXT:
59 With a little practice, MSW will become
Closing Out Work
an integral part of every job you do.
Demonstrate safety through
When you supervise others, its
your behaviors and words
important to demonstrate through

your behaviors and words just how
important it is to do the job safely
every time.
TEXT:
60 Managing Safe Works four steps
MSW:
Planning, Permitting, Implementing
Planning
and Closing Out Workprovide a
Permitting
systematic structure for delivering a
Implementing
comprehensive safety program to
Closing Out Work
each work location. This approach

helps ensure that our work will be done
safelyso that were doing every task
the right way every time.
Page 20 of 22

UC HES
TEXT:
61 Keep in mind that these MSW steps

may represent just the basicsyour
SBU could have other requirements
that go beyond them.
TEXT:
62 What is universal, however, are these

realities: Working safely is everyones
responsibilityat all levels of the
workforce.
Everyone must look out for hazards
of any job to be tackled.
Each and every worker has the
responsibility and the authority to stop
work if it appears unsafe.
Page 21 of 22

UC HES
TEXT:
57 And, finally, closing out a job

properly helps drive Chevron to worldclass safety performance.
When you have questions about MSW,
please talk with your immediate
supervisor and your teammates.
Questions, comments and suggestions
are goodthey help make the
work process better and safer for all of
us.
We want you to go home safely every
day. Managing Safe Work: Its a key
component of doing every task the
right way every time.
Page 22 of 22

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Video Script for Chevron MSW

This Managing Safe Work (MSW)

all Chevron Global Upstream and Gas

Chevron Global Upstream and Gas

Strategic Business Units (SBUs).

designed to work together to convey

The narration, graphics and photos are

Our program is organized into

primary components and a wrap-up.

Please keep in mind that standards for

Insert for Management Message Gary

2012 Chevron U.S.A. Inc. Date: October 30, 2009

Video Script for Chevron MSW

2012 Chevron U.S.A. Inc. Date: October 30, 2009

Video Script for Chevron MSW

The MSW process helps us identify and

BANDS W/ TEXT OVER:

evaluate job task hazards, specify and

Chevron Global Upstream and Gas

manage control measures, control the

Managing Safe Work Process

support safe work in Chevron Global

And, you can find it everywhere we

Global operations of GUG

think carefully and communicate

MSW: Managing Safe Work Process

about our work before, during and

Chevron Global Upstream and Gas

after weve done it

as simply an approach for doing every

so that our work is done in the safest

MSW is a process that requires us to

task the right way every time.

MSW is an important part of Chevrons

2012 Chevron U.S.A. Inc. Date: October 30, 2009

Video Script for Chevron MSW

10 In Operational Excellence, we commit

Protects people, environment

environment. With the Managing Safe

Aims for incident-free operations

Work process, we use a systematic

Makes good business sense

approach that helps drive incident-

Is everywhere GUG works

free operations. In short, it helps ensure

11 Remember, we all share in the

Multiple work levels collaborating on one

responsibility for performing work

safely. And, that means every level of

12 Every Global Upstream and Gas SBU

Montage of Global Upstream and Gas

has provided input on MSW, but this

process represents only the baseline

Each SBU may have its own

MSW: Managing Safe Work

requirements that go above and

2012 Chevron U.S.A. Inc. Date: October 30, 2009

Video Script for Chevron MSW

MSW: Managing Safe Work

13 The person in charge, your supervisor

14 MSW is comprised of four key steps:

Planning, Permitting, Implementing

15 These steps can guide you in

16 The first step in MSW is Planning. This