REPORT OF ACTIVITIES OF THE ASSOCIATION, SINCE THE 3rd AGM/

GBM HELD ON 26th JULY 2009, PRESENTED IN 4th GBM HELD ON

14th MARCH, 2010

Dear Members,

I have great pleasure in presenting a brief Report of activities of the Association since we
met last time.

ISSUES WITH BUILDER

As per the decision in the last GBM, issues with Builder as discussed were promptly
brought to his notice once again. We have had occasion to interact with him sometime in
October/November, 2009 to share with him our anguish with the very slow progress on
issues that were highlighted. While we are in the dark about the issues that had been
agreed in principle by the Builder to attend, we notice certain repair/ patchwork
activities had already been undertaken and completed as under.

1. Pavement and roads/driveway within the Complex

2. Roofing over the stairs leading to swimming Pool
3. Cracks on the walls and certain poor quality related issues
4. Notarized copies of certain document relating to land ownership
5. Fire Point and Call Point fitted

Currently whitewashing/crack repairing of exterior in certain phases is in progress. Builder

has also attended /is attending to some individual complaints relating to poor
workmanship in the construction of the some Flats about which also a brief mention was
made to the Builder. One of their supervisors is temporally assigned to oversee the
repairs/rectifications.

Let me admit that we are not yet satisfied with the approach/ response of the Builder and
in our assessment more vigorous follow-up is needed to keep the pressure on and
expeditiously get the jobs completed. Some of our major concerns in this regard I would
like to share with you.

1. The promised amenities based on which many subscribed to the purchase of a

Flat in Silver Lawns like shuttle Badminton Court, Party Area on Roof, Sewage
Treatment Plant and Business Center remain to be provided
2. Transfer of Electricity and Water Bills is yet to be effected in favor of the
Association
3. Water Connection from KWA to meet Third Phase Apartments’ quota remains to
be provided
4. Second Generator connection to Flats like the First Phase Generator has yet not
taken up
5. Balance amount outstanding against Security Deposit to the tune of Rs. 22000
plus interests is yet to be refunded
ACCESS TO BY PASS
You are aware that we discussed in the last meeting of GBM about the approach to
By-Pass direct from the Complex. However the plan seems to have met with certain
road blocks particularly in view of escalating land price expectations as also changing
external environment due to which approvals from authorities for constructing a bridge
over national waterways are likely to be increasingly uncertain.

While hopes on original plan of access to by-pass have receded, we are sanguine
about alternate routes if plots now lying vacant on the northern side to our Complex
come under construction activities in future. Without an access otherwise than
through the existing road link, commercial exploitation of the land there may remain
difficult. Though there is certainly a setback to plan for access to by-pass for the
present, our hope for better connectivity outside the existing road link cannot be
written off lost as yet.

ROAD REPAIR
You may be aware of the poor road conditions that existed on the portion of the road
from the T-junction to the gate of Silver Lawns, which we had taken up with the
Panchayat for repair or relaying properly as reported in my report to you in last
GBM/AGM. This has since been taken up and completed. As per the Panchayat
scheme there was no plan to raise the level of the road at the farther end which meets
the road junction, one branching out to Marottichodu and other to Santhinagar. As our
experience showed, without elevating the farther end of this road, no repair made
sense as water gets collected due to steep incline at the point causing damage to the
road. To tide over this observed problem the road was adequately raised with two
full truck loads of chips and eight barrels of tar at a cost of Rs. 10000 which we paid
in anticipation of the approval of GBM. We request this august Body to accord
approval post facto.

OTHER HIGHLIGHTS OF ACTIONS TAKEN

Your Association has always been striving to make living comfortable and secure at
Silver Lawns. Over time the system of collection and disposal of household
refuse/garbage/trash has been vastly improved compared to early days with the
engagement of KBF for this purpose. The principle that is adopted is to dispose the
daily garbage/trash closest to the point of generation, and long before the direction of
Panchayat our system has been made compliant with Solid Waste Handling and
Management Rules, 2000. It may be mentioned that there are stringent provisions of
penalty in case of infraction/violation. Same can be said of the security arrangement
which in our assessment is much improved now as compared to the past. All this is
thanks to your cooperation and support. This is just by way of illustrations.

Vigorous follow-up was made by your Association to contain outstanding dues from
the defaulters which remained partially successful. Against an outstanding dues
obtaining at the time of last GBM of Rs. 244000 (approx) now the dues remain to be
collected stand at 290000 (approx.). Out of this amount about 60% is due from two
Flat Owners in Phase-2, who have not yet responded to repeated advice. The list of
major defaulters as of March 11, 2010 is enclosed.
2
 As in the past the Association organized two functions one in connection with Onam
and the other on the eve of the New Year. Both the programmes were well attended.
While the expenses of functions were met substantially from contributions from the
residents, a portion of expenses was borne by the Association as in the past, which ,
we hope , will meet with your approval.

I am happy to inform that an amount of Rs.70,000 by way of donations from

organizers of Film shooting at the Complex has been recorded this year as against
an amount of Rs.36,100 in the previous year.

I would like to inform you that the Builder did not press ahead with the legal notice
issued as reported in the last GBM. However we had taken a caveat in the court as
per legal advice which was being renewed from time to time. The need to continue to
secure the caveat will be reviewed in consultation with the legal advice.

We are happy to inform you that Thrikkakara Panchayat authorities have in

principle agreed to get house taxes collected twice in an year from the Complex.
However a formal confirmation is expected to be received from Panchayat shortly.

ISSUES NEEDING FURTHER ACTION

Before concluding, I would like to flag a few issues of common interests and
concerns. We have a sophisticated system of fire fighting in place. Since its
installation it has not been used or tested. In this connection, we feel annual
maintenance arrangement must be put in place so that system and its readiness can
be ensured should an emergency arise. No doubt this may add a little financial
burden, but it is worth its while. I am highlighting this in the context of certain
disinformation campaign and the underlying perception that surfaced in the internet
purporting to suggest expenditure such as maintenance contracts for vital and lifeline
equipments is a sort of Infructuose item or luxury.

As you are aware a model of Standard Lease/Rent Agreement has been circulated
among owner-members. We had advised all Owners to notify to us the particulars of
the tenant with a copy of the agreement for our record. This all are not complying.
While I request all Owners who are not residing here and intending to let out to
scrupulously adhere to these guidelines in the interests of residents and in their own
interests.

Let me also request Owners to ensure that the security deposits they collect from
tenants may only be released after NOC from the Association is submitted. An
instance has come to our notice when a tenant left the premises without giving the
required notice etc and it is reported he even carried with him ceiling fans which
belonged to the Owner. The Owner released the Security without insisting upon
NOC. This kind of unpleasantness can be averted if the norm for release of security
as laid down in the guidelines is adhered. It shall be the responsibility of the Owners
to collect the Association dues like lift usage charges etc where tenants refuse to pay
up.

3
 Our collective brains need to be put together to address the issue of further reducing
arrears under monthly maintenance head. Our main concern is particularly with
arrears with regard to two Flats in 2nd Phase which together represent around 60%
of total dues. The Owners have not responded to our advice to clear dues nor do we
have full address of the parties except their mobile numbers. Even Builder seems
helpless here.

We are also aware of complaints pertaining to janitorial services and general

cleanliness within the complex. The stridency of such complaints has been on the
increase some time now. I must confess the model of Janitorial services, which was
operated reasonably well over three years, did collapse earlier and no cost effective
alternative system could be found in replacement of the existing system till now.

All this implies and demands that a different cost-effective model of janitorial services
need to be implemented. Two points need to be emphasized. As minimum wages are
revised periodically by Government we will have to revise wages suitably to maintain
level of service we desire from contract labor. Better supervision model of the
contract labor may also be enforced.

All residents are once again appealed to take scrupulous care to see that litters are
not carelessly dumped from flats or otherwise and strictly adhere to the system of
litter collection and disposal as notified from time to time. Your unstinted cooperation
in this regard, regardless of phases you belong to or distinction of owner or non-
owner, is solicited. It is a truism worth remembering that when a person points an
accusing finger at others, three fingers sharply turn towards self, which silently
speaks volume.

I flag some of these issues because on the one hand there is a legitimate
expectation for superior services, as a couple of emails I have seen would suggest;
on the other, concerns were expressed on account of expenses on these accounts .
Fortunately negativity is confined to a negligible fringe and is not certainly
unwelcome, even if it is of arm chair variety, so long as it is designed for
development and not denigration.

ACKNOWLEDGEMENT
The Association is a repository of your trust that holds the assets and resources of
Silver Lawns on your behalf for the tenure for which the responsibility is assigned by
GBM. It takes many actions in good faith in the interests of members. I am happy to
report that this Committee has received the wholehearted support of almost all of
you; and occasional criticism, fair or unfair, we will take, being part of voluntary
services agreed by us to be undertaken in deference to the wishes of the members
constituting the general body. Let me place on record our profound thanks for the
faith you reposed in us and support you extended, while I request you to be sentinels
when it comes to protecting and promoting proper use and utilization of common
assets and facilities. I am sure, now that a new Committee is being elected to run
the affairs for the next two years, you would extend full support and unstinted
cooperation to it.
4
I also thank the members of the outgoing Committee for their excellent
cooperation and support, despite their preoccupations, by undertaking some work or
other so that our life at Silver Lawns is comfortable and peaceful. If there are any
shortcomings these must rest with me.

On your behalf, I must place on record special thanks to the President and the
Treasurer, who saw to it that the wheels of common services at Silver Lawns
literally moves on as smooth as possible under the given circumstances, despite
personal inconvenience, and pressing engagement, and against considerable odds.

Let me now request you all to come to the first item in the Agenda for today, i.e.
Election to the Managing Committee before other items in the Agenda are taken up.

I may remind you, as some among us at least may not be aware, this is the first full-
fledged election in the sense that this is the first election after all the phases have
been handed over to the Association though in all previous elections care was taken
to see due representation is maintained, by consensus, of all the phases in the
Committee as envisaged in the Bye-Laws. Now our pool of talents and energetic
members has been supplemented with the accretion of one more phase, I am sure
the new Committee that will come into being will be better placed to address issues
more effectively. I am confident that more members will volunteer their services and
devote their personal time and attention to carry forward the work of the Association.
This is our Complex and it will have to be managed by us as best as possible, and it
is here I trust more able volunteers will come forward willingly to assume direct
responsibility. On behalf of the outgoing Committee I assure our support and help
whenever needed.

Thank you.

For Silver Lawns Apartment Owners Association

(Praveen Gopal)

SECRETARY

5
ENCLOSURE

LIST OF DEFAULTERS IN PAYMENT OF MAINTENANCE CHARGES AS ON

11TH MARCH, 20101

PHASE I

FLAT.NO. NAME AMUONT(Rs.)

4C M.V.JOHNSON 1850
11B SANKARAN VISWANATHAN 1850
11C THANKACHAN THOMAS 14400

PHASE II

2A PAUL JOSEPH MENACHERY 8000

2C ANUPAMA.A.M 87850
2D EAPEN GEORGE 87850
3A K.A.ABRAHAM 3800
3B HASHID.M 1850
7D MOOLIYIL GIRIDHARAN 1850
9B REJI ISSAC 6600
10A&10C ALEX KUTTY SKARIA 3700
9C SAJAN.V.ABRAHAM 2450
10B KOLATHEKATT YUSAF 15050

PHASE III

1A THOMAS JOSEPH 1850

2D SHAHEED 1850

3A DILEEP .G.J 1850

3D BINU.P.PAUL 10250
4B SHAJI KAIPRATH 17600
5A SIVARAM 1850

1
This list needs updating
6