Jeri L Benson

4318 Madden Lane (713) 733.6276

Houston, Texas 77047 benson.jeri@yahoo.com

Career Focus

Highly skilled individual with over ten years of customer service, remarkable
problem resolution skills, and administrative experience striving to excel in a
social services position.

Strengths

 Ability to work with relational databases, spreadsheets, presentation, e-mail, Internet

research sources, and word processing software
 Broad working knowledge of human resources
 Communication, client retention, and multitasking
 Human relations, teaching, development, time management, patience
 Remarkable problem solving and conflict resolution
 Superior communication (oral and written)

Education

University of Houston-Downtown December 2009

Bachelor of Science in Interdisciplinary Studies

Lone Star College May 2009

Associate of Arts in Liberal Arts

Relevant Coursework:

General Psychology ~ Sociology ~ Marriage and Family ~ Conflict Resolution

~Adolescent Psychology ~ Abnormal Psychology ~ Theories of Personality

EXPERIENCE

University of Houston Downtown- Information Center, Houston, TX

August 2008-January 2009
Information Center-Student Worker
 Assist in the management of the University Campus Information front desk
operation and call center; train new student workers for the Information
Center front desk operation; adhere to the required work schedule for
Information Center
 Restock catalogs, student handbooks, bulletins, maps, and copy paper in
the copy machine
 Assist with execution of large scale campus wide events such as: UHD bi-
annual Health Fair, UHD Commencement Ceremony, UHD Mardi Gras,
Crossroads Festival, Culture on the Bayou, Bayou Fest, Sustainability
Day, Earth Day, Welcome Week
 Jeri L Benson
4318 Madden Lane (713) 733.6276
Houston, Texas 77047 benson.jeri@yahoo.com

DePelchin’s Children Center – Elkins R.T.C, Houston, TX

August 2009- December2009
Youth Worker Intern
 Assisted staff with 20 adolescent girls
 Demonstrates ability to work in conjunction with the community to further
institutional goals in an educational environment.
 Supported staff in helping clients to make good choices

Lone Star College – Montgomery, Conroe, TX

August 2006 - May 2009
Student Worker - Scribe
 Created and maintained relationship with counselors, teachers and
students
 Attended classes with disabled students in order to take notes during their
classes, to be utilized as study material for those students.
 Working in the assistive technology lab assisting students and working
with them to use the assistive technology equipment.

Our Little Red School House, Houston, TX

December 2005-May 2006
Assistant Teacher
 Provided written and verbal reports of safety hazards, physical security
deficiencies, and suspicious activity
 Responded to incidents requiring documentation
 Checked doors, windows and gates to ensure that they are secured
 Maintained efficient, self-directed job functions with limited supervised
 Excellent decision-making skills and the ability to think and act quickly