Sean M.

Howe
3045 20th Ave W #203
Seattle, WA 98199
sm_howe@earthlink.net Tel: (360)-510-7700
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PROFILE:
12 years customer service experience.
Several years management experience.
Excellent organization and time management skills.
Ability to effectively hire, train and supervise staff.
Experience in finance, banking, budget counseling, and research.
Experience working with homeless adults, homeless youth, and seniors with disabilities
(including Dementia, Alzheimer’s, and Parkinson’s patients).
Ability to communicate with and relate to a variety of people as evidenced by my
experience.
EXPERIENCE:
Bank of America, Seattle, WA
Personal Banker 10/09-Present
Major responsibilities include, opening new accounts, build and maintain relationships with
existing customers, identify and solve customer concerns via (phone, email and letter),
educate clients on money management, and work with tellers on generating sales referrals.

American General Financial Services, Seattle, WA

Assistant Manager 08/07-10/09
Major responsibilities included soliciting and processing loan applications, marketing
retailers and other lenders, selling insurance products, collecting on delinquent accounts,
skip tracing, small claims legal work, field collections, and coordinating other employees on
sales goals.
Consistently placed in upper percentile for sales production.

Western Washington University, Bellingham, WA

Assistant Equipment Manager for Football Operations 03/06-03/07
Major responsibilities included, ensuring safety for all football staff and players, and setting
up practice fields, and some team fundraising.
Research Assistant for Psychology Department 09/05-03/06
Ran all male experiments, as well as entered data for all participants, and supervised other
research assistants.
Worked closely with graduate students and faculty in identifying potential confounds and
design flaws in study.

SKILLS:
Experience using Microsoft Excel, Outlook, Word, PowerPoint, Apple Computer’s and
Software, and Statistical Software.
Experienced in Technical Writing.
Sean M. Howe
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EDUCATION:
Western Washington University, Bellingham, WA Graduated 2007
Bachelor of Arts in Psychology
Minor in Economics

Bellevue Community College, Bellevue, WA Graduated 2004

Associates of Arts and Sciences with Concentration in Psychology

ACHIEVEMENTS:
Western Washington University, Bellingham, WA Fall 2006
Received Athletics Scholarship

TRAINING AND CERTIFICATIONS:

CPR/First Aid -- In process of recertification Expired January 2010

WA State: Life, Disability, Property, Casualty Licenses Current until 12/10

VOLUNTEER EFFORTS:
The Hearthstone; Retirement Living, Seattle, WA 2003/2004

“FROM US TO YOU,” Seattle, WA 2009-Present